Used 2024 Cadillac Escalade for sale near Coral Springs, FL

My service advisor, Danielle Walker, assessed my problem with a leaking tire, and showed me a picture of a nail in it. The tire had to be replaced. Danielle is always very friendly and efficient. When the tire was replaced, the car was washed and cleaned inside. It is always a pleasure to deal with Danielle.

They were friendly and being that I live in St Petersburg, they were willing to send me videos of the vehicle. I really appreciated them going the extra mile

Milson was great to work with, he made sure I was 100% satisfied and walked me through the process of buying and shipping the car.

Saying I had absolutely outstanding customer service from Prime One Motorsports is a huge understatement- it was the BEST customer service I have ever experienced ! From the very first phone call asking about my future car it was an amazing experience. Bill - the representative of Prime One Motorsports, is very knowledgable, and he was willing to listen to me and then explain in great detail about the car he was offering. I was very particular about the color I wanted, but the way Bill described the car, I changed my mind and decided to purchase the car in a different color and I have never regretted it.  Because I was an out of state buyer, Bill arranged shipping ASAP and I received my car from Florida in California after 5 days, which I was happy about. I immediately tried to register my car at the DMV in CA, but for some reason they found some kind of issue which had nothing to do with Prime One Motorsports. I had no place to go to resolve this issue and I did not really understand what was going on, so I called Bill and his assistant Kerry (who is part of the team and takes care of all the paperwork). I thought for sure they would not be able to help me, but I was very surprised when they went way out of their way after the sale to work with me to solve the problem. Without their help there is no way I could have done it on my own. They put a lot of personal effort toward my issue with the CA DMV, using their contacts to get the additional letter which DMV was requiring. I can’t even describe how much I appreciate what they did for me, and it has touched me deeply. I can’t remember in my lifetime when I had the customer service experience like the Prime One Motorsports provided to me. It felt like they treated me as a member of their family and trust me, it is super hard to find people like them in these times, people who are willing to put in their personal time for a client after the sales transaction is done. I will forever be a customer and loyal to them and their business.

Danielle Walker is an outstanding Service Advisor!! Very professional and cares ABOUT HER CADILLAC CLIENTS!! THANK YOU DANIELLE!

Frank made my car buying experience easy and the process smooth. Would definitely recommend this dealership to anyone.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

I took my car in for service with Mikell, he’s was my service advisor . My car was serviced at the appointment time and it was done very fast. Vera is the place to go for service, everyone here is very friendly and helpful ! I love this place! Thank you Vera !!!

This is my second purchase from Hgreg. Both cars were fantastic. Leo was great to deal with

Very helpful, no pressure, great prices and willing to work with you to get the best deal ever!!!! Nico covered all of my concerns and answered all of my questions.

both salespeople were very friendly, helpful and not pushy at all. THey were respectful of my time and my upper limit. I actually increased my upper limit and bought the vehicle because they didn't try any hard sell on me. I will be back for sure.

On December 23rd of 2016 I purchased a 2014 Jeep Patriot from the Pompano Beach Carmax (Sample Road). My wife is pregnant and will soon give birth to our first child. Before this we were a one car family with a Fiat 500 and my wife was very concerned about not having a car to bring baby boy home from the hospital in, not to mention to make it to all of the Doctor appointments for wellness checks in. So, I decided why not make the purchase a Christmas present/surprise since we needed one anyways! Only problem was I had this revelation on Wednesday December 21, 2016 and Carmax was to be closed on the 24th and 25th for Christmas. The real issue was that the perfect car (She had been wanting a white Patriot for a few years now) was all the way in Clearwater, FL... some 250 miles away. I was told by the sales rep at Pompano Beach that while it was possible the car may be there by Friday, in time for me to pick up prior to Christmas, it was in no way a certainty. I then contacted the Clearwater store to speak with someone who handles the outgoing shipments and he basically told me that it was not going to happen. From my understanding, the way it works with Carmax is when the car you want is at a location less than 200 miles Carmax will do the shipping itself and it usually takes 1-3 days. But when it is further than that they outsource to carrier companies. In that case they have to wait until they have enough cars to send to make it economical for them to do so and also deal with bidding/price hunting etc... which complicates the who thing and makes everything take much longer. After learning all of this I gave the corporate office a call and got in touch with a Emilee, an analyst from the Carmax Customer Care Team. I explained my situation and how much it would mean to my wife and I (both in the form of glee for her and reduced anxiety for the both of us) if they could somehow get the car to Pompano Beach in time for me to pick up on Friday. Before the end of the week Emilee had gotten a whole team of people in the corporate office working on getting the car to us in time. I received telephone updates from her all along the way. By Thursday afternoon I received an email informing me that the car was in transit, followed by a call from Emilee letting me know that everything worked out and the car should be there Thursday evening or Friday morning and a call from the Sales Manager at the Pompano Beach store letting me know that he had spoken to Emilee and once the car arrived they were going to expedite the "unpacking" and everything that that entails. The real cherry on top came on January 3rd when my wife received a FedEx package while I was at work. Inside she found a set of very nice swaddling blankets and a card that read: "Chris, Thank you so much for letting our Pompano Beach Team help you find your new-to-you Jeep Patriot for your growing family! Here's a small token from CarMax to welcome your new addition. We hope your Jeep Patriot takes you on incredible new adventures! Sincerely, Emilee, Your CarMax Customer Care Team" Everyone was super amazing and I could not be more grateful for the professional and caring people at both the local Sample Road Pompano Beach Store and the Corporate office. Thanks to Cristy (Pompano Beach sales rep) as well for making the whole process and painless as possible. As a side note: The Patriot was absolutely immaculate inside and out despite having 27k miles on it, my wife would have sworn it was new before she saw the odemeter... She was happy I saved us some money ;)

Very good service Giovanni took care of everything always keep me informed. Thanks for all your help !!!