Used 2024 Cadillac Escalade for sale near Shenandoah, TX

Eric did a great job taking care of us! We were able to get exactly what we wanted with his help! I?m so excited about my new Jag.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Excellent experience dealing with this dealership. Saul is a great salesperson. Great communication, responded to all requests, sent additional videos and pictures. Made the whole process easy from initial questions to purchase and driver y. Highly recommend

Great experience, wonderful sales person, highly responsive and met all of our needs. Made the process very easy.

I reached out to West Point Lincoln via email describing what I was looking for and my price range for a vehicle for my retired dad. I was contacted quickly by Michael Cook, who turned out to be such an amazing and personable salesman. Michael not only stayed within our price range but actually put my dad in something that was a better fit than what we originally asked for. He was incredibly organized, knowledgeable, personable, helpful, and extremely friendly throughout the entire process. When we arrived at the dealership to view the car and finalize everything, we were there for maybe only 2 hours – a refreshing change from the typical all-day dealership experience that can be so draining. We then met with Joseph in finance, who was also amazing! He explained everything in detail regarding the steps to finalize our purchase and was genuinely one of the nicest individuals we've encountered. We have always been a Lincoln family, but having additional positive experiences like this further reminds us why we return to Lincoln. It costs nothing to be kind and patient with people, and both Michael Cook and Joseph were not only amazing at their jobs they were genuinely kind individuals. I highly recommend visiting West Point Lincoln you won't be disappointed. Their commitment to exceptional customer service truly sets them apart.

After searching for a good month for a used vehicle I finally found a dealership that would work with me with my trade in value, Laurel Williams and the sales managers moved mountains for me trying to get into a vehicle I wanted. I highly recommend Bayway Cadillac of the woodlands, top notch customer service and a pain free buying experience! Thank you! I will definitely be coming back for the next vehicle purchase.

It stands to reason that the atmosphere at a luxury showroom would differ from the chaotic, high-pressure environment at most dealerships ... and such is the case here. I inquired online about the SUV I was interested in, and was promptly contacted via text (at my request, no phone call) by Walter Dillard. We were warmly greeted on arrival, and the test drive went well. Two other cars were on our short list, and we advised Walter that we'd contact him if the '19 XT4 Premium Luxury was our choice. There was absolutely none of the typical annoyances when leaving most places without pursuing a sale ... no manager, no "price is good for today only", but rather a thank-you, with the hope that we'd choose the Cadillac ... never even went back into the showroom. After checking out the other possibilities, we decided that the XT4 was the best of the bunch. Meeting the following morning, we further explored the tons of features (Walter really knows his products) and sat down to begin what is generally a tortuous, confrontational experience. To our delight, the negotiation was calm and very professional. Even the offer for our trade-in was realistic. The usual back-and-forth-to-management thing played itself out, and we came to terms on probably the third exchange. We'd like to have paid a bit less (who wouldn't) but given the fact that they included free vehicle pickup and delivery for service (including a loaner), as well as the first three oil changes (full synthetic), it was fair compensation. This is not to say that Peacock is immune from some "car game" practices. The Certified XT4 was priced at $X, but an additional charge was added for certifying the vehicle, along with a "reconditioning fee" (isn't getting it ready for sale a cost of doing business?) and "dealer service fee" (I thought dealer prep was a thing of the past) ... so we're now at $X plus about $3k. We're savvy enough to scratch those items out, but many people aren't. Funny thing, though ... they manage to reappear, while the drive-out price remains as agreed. Fun and games with numbers! We were paying cash, but had to transfer funds. This was a Saturday, so we offered to apply for financing in order to drive the vehicle out, paying it off when the transfer clears. The Finance Manager, Skeen Mathias, offered to let us take possession of the car that day, while providing a UPS overnight envelope, so that we could forward our check when the money became available. We were also informed that Tom Peacock will provide three bonus perks at no cost: key replacement, interior/exterior protection and collision deductible reimbursement (there are limits, of course). We were obviously more than pleased. Overall, Tom Peacock is a really good place to buy. Walter Dillard is a genuine sales professional, and will treat you as the intelligent and informed consumer you are ... but just watch out for the add-ins.

I have purchase several cars from Tom Peacock Cadillac. Customer Service is excellent as well as the Service Department. I have always been a satisfied customer. The manager/sales was Ben who deserves 5-stars as well as Ron-in the service department they have both displayed impeccable Customer Service and patience to the service/sales for their customers. Great Service Always!

Thank you Tom Peacock Cadillac Service Department for taking care of the issue with my car and the great customer service. OUTSTANDING is the word for the good work and service. No doubt I will be back when I need my car serviced again. GREAT JOB! Evonne S.

The service and staff was great. They helped me find the vehicle of my dreams. I definitely recommend them. You will not be disappointed. E

Excellent negotiation for a fair price. Saul was super easy to work with and delivered everything promised.