Used 2024 Cadillac Escalade for sale near Shenandoah, TX

My salesman was Walter Boyd….I cannot say enough great things about him. Not only was he a complete professional, but he went above and beyond to make sure I got exactly what I was looking for, and worked with my schedule. It was a great experience dealing with the dealership and Mr. Walter. I will definitely keep them in my on my next vehicle, as well as refer anyone I know that’s looking to buy their next vehicle! 5 stars!

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Great experience, wonderful sales person, highly responsive and met all of our needs. Made the process very easy.

Great customer service from beginning to end. The Lady for the Loaner car great! No hassle at all! Joshua is awesome with updated information and pricing regarding my car. He also was very knowledgeable and helpful. Thank you

After searching for a good month for a used vehicle I finally found a dealership that would work with me with my trade in value, Laurel Williams and the sales managers moved mountains for me trying to get into a vehicle I wanted. I highly recommend Bayway Cadillac of the woodlands, top notch customer service and a pain free buying experience! Thank you! I will definitely be coming back for the next vehicle purchase.

The service and staff was great. They helped me find the vehicle of my dreams. I definitely recommend them. You will not be disappointed. E

It stands to reason that the atmosphere at a luxury showroom would differ from the chaotic, high-pressure environment at most dealerships ... and such is the case here. I inquired online about the SUV I was interested in, and was promptly contacted via text (at my request, no phone call) by Walter Dillard. We were warmly greeted on arrival, and the test drive went well. Two other cars were on our short list, and we advised Walter that we'd contact him if the '19 XT4 Premium Luxury was our choice. There was absolutely none of the typical annoyances when leaving most places without pursuing a sale ... no manager, no "price is good for today only", but rather a thank-you, with the hope that we'd choose the Cadillac ... never even went back into the showroom. After checking out the other possibilities, we decided that the XT4 was the best of the bunch. Meeting the following morning, we further explored the tons of features (Walter really knows his products) and sat down to begin what is generally a tortuous, confrontational experience. To our delight, the negotiation was calm and very professional. Even the offer for our trade-in was realistic. The usual back-and-forth-to-management thing played itself out, and we came to terms on probably the third exchange. We'd like to have paid a bit less (who wouldn't) but given the fact that they included free vehicle pickup and delivery for service (including a loaner), as well as the first three oil changes (full synthetic), it was fair compensation. This is not to say that Peacock is immune from some "car game" practices. The Certified XT4 was priced at $X, but an additional charge was added for certifying the vehicle, along with a "reconditioning fee" (isn't getting it ready for sale a cost of doing business?) and "dealer service fee" (I thought dealer prep was a thing of the past) ... so we're now at $X plus about $3k. We're savvy enough to scratch those items out, but many people aren't. Funny thing, though ... they manage to reappear, while the drive-out price remains as agreed. Fun and games with numbers! We were paying cash, but had to transfer funds. This was a Saturday, so we offered to apply for financing in order to drive the vehicle out, paying it off when the transfer clears. The Finance Manager, Skeen Mathias, offered to let us take possession of the car that day, while providing a UPS overnight envelope, so that we could forward our check when the money became available. We were also informed that Tom Peacock will provide three bonus perks at no cost: key replacement, interior/exterior protection and collision deductible reimbursement (there are limits, of course). We were obviously more than pleased. Overall, Tom Peacock is a really good place to buy. Walter Dillard is a genuine sales professional, and will treat you as the intelligent and informed consumer you are ... but just watch out for the add-ins.

I have purchase several cars from Tom Peacock Cadillac. Customer Service is excellent as well as the Service Department. I have always been a satisfied customer. The manager/sales was Ben who deserves 5-stars as well as Ron-in the service department they have both displayed impeccable Customer Service and patience to the service/sales for their customers. Great Service Always!

Thank you Tom Peacock Cadillac Service Department for taking care of the issue with my car and the great customer service. OUTSTANDING is the word for the good work and service. No doubt I will be back when I need my car serviced again. GREAT JOB! Evonne S.

My experience with Mercedes Benz Houston North was great. My representative, Eian “Franklin” Marcion was marvelous. He was knowledgable about the vehicles, patience to give me the time to process the information, and he followed up with all additional questions I had to ensure I made the right decision. He was professional, courteous, and friendly. I would recommend Eian if anyone looking to buy a Mercedes Benz. He will treat you right. Satisfied customer Cynthia Luckadue

Couldn?t have asked for better customer service from Mike and the team, whole process was excellent, fast and efficient. I was able to drive away same day which was fantastic