New and used 2025 Cadillac Escalade for sale near Wixom, MI

Prestige Cadillac Customer Service Good Evening I would to personally thank our sales representative Mr. Henry Flakes for his Outstanding Customer Care and Service he provided to my husband and I during our visit to Prestige Cadillac. Mr. Flakes went above and beyond to ensure we were kept abreast of action, activities and fact finding during our decision-making and purchase of a 2024 CT5 Cadillac. He called to inform us of all changes and requirements to include the tire locks. My husband wanted to know if the CT5 Cadillac came with tire locks and Mr. Flakes stated the 2024 CT5 Cadillac did not have tire locks but locks could purchased for an additional fee. Mr. Flakes explained the tire locks would be a special order specifically for our CT5 Cadillac. Mr. Flakes placed our order immediately upon our request to purchase the tire locks. Mr. Flakes also provided extensive service to beyond duty hours responding to queries and questions from my husband David concerning the dashboard lighting. I Appreciate and Thank Mr. Flakes for all of his Assistance and Customer Support. Thank You Prestige Cadillac for hiring Wonderful Employee's that exudes excellent Customer Service. Sincerely, Mr. & Mrs. David Lee

I was completely delighted by the quality of service at this Dealer. My sales rep, Tim Dalgleish, was fantastic and the Sales Manager made the entire process easy and pleasant. I would highly recommend this Dealership to anyone searching for a new car.

When I went there I was expecting an older car (2012-2014). I left with a 2018 Malibu and I still can’t believe it. xxxxxxto the whole team and business I love you guys!!

Went smooth and timely. Just wondering why Corvettes do not qualify for the dealer maintenance packages.

At Prestige dealership the customer service in my opinion is awesome . At the service desk for your vehicle , I seem to get service from Dominique and Adam who is very upbeat and very informational. The entire staff has been professional and concerning. The salesman by the name of James Chubb is very good with the information that will get you in a vehicle and pulling out the parking lot with one.. Thank you so much Ladies & Gentleman and Please Keep Up The Good Work…!!!🙏🏽😇👍

The car was in the exact conditions as they indicated, it was ready for a test drive and they told me clearly what services they have made and what was pending. Great experience, no hassle, we bought the car and will be back when we look for another Subaru.

Michael was absolutely fantastic to deal with. The dealership was approximately a 4 hour drive so Michael and his team did everything to make sure I was comfortable purchasing the vehicle without actually seeing it in person. When I arrived everything was ready and as discussed over the phone. I would highly recommend!

Great experience dealing with Jeff and Martin! I will definitely go back and buy from them

Lance was great! He listened to what we wanted and delivered. He juggled multiple clients with no interruption to our service

They were great, called me right away, very curteous and no sales pressure. It was the car I've been looking for but its 2500 miles away so i passed.

Pleasant and fast very friendly tom short is the best assist me on the bedliner and just the perfect side steps for my truck thank you for the perfect ride!

Charlie was a great salesman and the vehicle and experience was excellent. I have bought a lot of vehicles over the years and this purchase was one of the best.

Drew Zavatsky was very helpful with arranging a couple of test drives, although the 1 I came to drive was already spoken for.Would have bought from him If my husband hadn't found the car he was looking for somewhere else.I will definitely look him up for my next purchase.

Todd was great with my husband and I selling our truck! He was kind fast and efficient I would definitely recommend! He made our visit quick and simple!

This review relates to Prestige Cadillac and my salesman, Mr. Henry Flakes, Jr. I made a previous Cadillac purchase from Mr. Flakes before and it was his past service which was one of the deciding factors why I choose Prestige for my second Cadillac purchase. His apparent concern for my needs and willingness to work with me as well as his enthusiasm for the product was a major factor for the purchase. If you need a Cadillac, see Henry at Prestige and tell him I sent you. Alan C. Young

I went here for a car..They were fast friendly and very professional. I definitely recommend this place for your next car purchase. Check them out

I was in the market for a new Cadillac and had a 2021 Jeep Gladiator to trade. KBB quoted a price which Suburban guaranteed - So I made a call and spoke to Todd in new car sales. Having never met him before, he located a vehicle in Pennsylvania, traded for it and had it at in Plymouth in a day. We met him for the first time when we took delivery of our new vehicle. Could not ask for better!! Any future Cadillac purchases will be done with Suburban and Todd!!!

Very helpful and friendly. Todd guided me through the selling process and bought my usedGrand Prix for a fair price. Also arranged a ride home for me.

Worked with Ryan Ford on getting the new CT5 Picked up. ABOVE and BEYOND what was needed to be done. Showed the whole car; the features were explained and the upgrades and new additions to car. Made the paperwork simple and easy. In and out of there within 30 minutes with the car. Wouldn't go anywhere else for business again!