Used Cadillac Escalade SUVs for sale near South Euclid, OH

Mike was my salesperson and Jared was my finance manager that were incredibly helpful. They had to deal with a challenging situation with their system upgrades, but navigated the situation perfectly and got me into my new car within 24 hours. I really liked working with them both and highly recommend the dealership!

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Tiberius is always nice, he will find a way to help if he can. I appreciate that.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Mark went out of his way to find the color and options I was looking for. Absolutely love my car.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

first time buying from Mercedes Benz of Willoughby but my experience was everything i expected from a Mercedes dealer . i have bought six Mercedes from Mercedes Benz of Sarasota in the past and Kevin Conant didn't disappoint me in my experience with Mercedes Benz of Willoughby being anything less. It was just as enjoyable if not better. Kevin and the finance are customer driven and have great people skills. thank you for making my purchase so smooth and easy.

Ed was very helpful and the process purchasing the truck was quick and painless. I’m glad I drove from Columbus to purchase he truck. Ed also held the truck when I said I was on my way.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Everyone there is friendly and helpful. Shout out to Gayle for her great assistance for our purchase

Super comfortable, easy to park, and second row bucket seats are a must for easy access. The paint is premium white. Rear seats remove easily.

Researching ways of trading in my husbands 22 Colorado (owned) and my 22 traverse LT (leased) for two months. Went to my dealer who gave me a number I wasn’t happy with so I looked at Ken Ganley Kia and Serpentini Chevy. Both were terrible experiences. The original number my dealer gave me at the start of research was better than Kia so I called him to lock in that amount but it changed and basically matched what Kia tried to give me. Wahlburg called and asked if I’d want to come in that evening. The guys at Wahlburg in Avon were incredible. I told them what my vehicles were worth and not a dollar less and told them the number I wanted a month and nothing higher. I was anxious and frustrated assuming they’d say the same stuff the others did but that wasn’t the case. Kia ppl mansplained things to me a lot but at Wahlburg I received none of that. I didn’t feel pushed into anything, I was able to get the deal and the car I wanted. They definitely made out with our vehicles and will make a nice profit but I also feel I’ve been given a good deal. The other places were offering far less, not budging on price and wanted me to pay a ridiculous monthly. Over all I had a great experience with this dealership! I’ll continue to go through them as long as they keep up the great customer service.

The escalade is beautiful. Inside and out, rides like a dream and is easy to drive. Looking forward to a long road trip in it!!

I worked with Ron on the purchase of my 2021 Volkswagen Atlas. He was helpful, straightforward, and got me into the car I wanted. Mark, the gentleman that handles finance, was exceptional and worked diligently to get the sale done in the best way for both the sale and the buyer. They have definitely earned a return customer.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Ms. Renee was the best. She was attentive and patient answering all my questions I had!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Thank you for being a dealership with a sense of integrity ,that consistency even when an issue comes up that's very important to the customer that you are willing to work through whatever issue arises thank you again Continue to maintain a sense of integrity throughout the organization.

Got a good deal on a suburban John was also a please to work with

I ordered my 2024 GMC Sierra 2500 diesel from Junction Auto almost a year ago. Corey Turnbull was my salesman and he did a wonderful job helping me through the ordering process. He is very knowledgeable and made the whole experience enjoyable. This is now the 2nd truck I have ordered from Junction, and both times it has been a good experience! Douglas Haw D.W. Haw Construction

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

This is a great Dealership. Mark Bondurant was a perfect gentleman. I am so thankful for his patience.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Excellent service! My four-tire replacement and wheel alignment were done quickly and professionally. The staff was friendly and efficient, making the whole process smooth. Highly recommend!

Test drove it and the turning radius was best I have EVER had a vehicle turn. Did U turn and easily stayed in the inside lane. So comfortable and rides so smooth!The vehicle of my dream! I may never learn all the perks but taking that one day at a time!

I just perished a car from Prestige auto I never drove a car with lots electronic gadgets, Hugh took time explained the different gadgets. DJ took me though the paper work. Hugh & DJ are young, polite nice to associate with buying a car a great experience. Everyone I had the pleasure of meeting made it easy it made my day.

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

My rating of 5 was solely based on Jude. He did everything possible to help me out and was very respectful and understanding. My heartfelt thanks to him. (No deal was made due to financing. With over 1,000 vehicles, serpentini could GIVE them away.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

Very helpful and low pressure. We got a great deal and everyone was nice and walked us through. We are a cash buyer and everyone treated us great.

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!