Used 2016 Cadillac Escalade ESV for Sale in Bethesda, MD

It was my first time to have my car serviced at this location and I was given a VIP treatment. Richard Lewis, my service advisor, did a great job from start to finish. He knows his job so well. He explained everything to me. Very professional. I will come back to this location again and again. Also, Juli Brown was awesome, nice customer service touch! Richard Lewis is an asset to your company. More power to Passport Mazda at 5050 Auth Way, Suitland, MD 20746

Spacious luxury for large family to travel with all bells and whistles, not the most attractive design from the back, but so far an excellent vehicle for family transport and travel.

I bought a 2015 Altima from these guys and it was a great experience and fast process being my first car i bought off the lot and i came in for repairs and Chaz has been nothing but amazing any issues or problems i had he took care of it right then and there I’m very pleased and satisfied

I love everything about it !! Nothing was spared when this vehicle was made . This is my 3rd Escalade

Worked with Zee. He had a basic approach..."Let the car sell itself". He allowed my 18 year old son, and myself, fiddle around, purposely stall the car to check the clutch, and test drive without being anywhere around. "Just come for me when you're finished". The car was in great shape and cleaned up both inside and out; including the engine compartment. Great experience. Only comment would be ....... provided only one key/FOB. Turns out additional $230 to get a second Key from Mazda. Would be nice if TradeMark would take care of this courtesy prior to the sale.

German technology, solid build vehicles regardless the brand. MESSAGE TO ALL VEHICLE MAKERS: DO NOT PUT USBs UNLESS THEY ARE FAST CHARGING AT LEAST 3.1A EACH. MESSAGE TO GM: WHAT IS THE NAME OF THE BRAINSTORM THAT PUT THE COFFEE HOLDERS ON THE DOORS? EVERY TIME SOMEONE LEAVES A DRING ON THE HOLDER AND CLOSES THE DOOR, THE DRING SPILLS ALL OVER THE CAR....

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Some high-end features (like intellibeam and lane departure warning) are not working already. The car only has 12k miles on it. Overall it's a nice ride. I enjoy driving it.

Helpful and friendly environment. Professionals throughout the process. They give further information about the car I wanted, in terms of reliability, maintenance cost and safety.

Over the top good car and it has a full sized spare tire! That may be the most important thing. I hate run flat tires and donuts.

Professionalism with quality customer service. Very clean facility. It's like family working with you to meet your expectations. Very friendly.

very awesome look, very spacious, handling and performance is great, all the safety feature are very handy, the price was right,and the warranty was great.

I was referred to Anthony by my best friends mom. I was in a tough position with my 2003 Chevy Trailblazer. After speaking with Anthony he educated me by informing me that my Trailblazer was discontinued and finding parts for the vehicle would be difficult to find and more importantly it would be costly. He was correct however I love my truck and I don't want to change it but after looking at the overall cost it just makes since to utilize my approval and go pick up my vehicle... Thank you for educating me and being so patient with me.

I had a problem with my condenser in the beginning of the summer twice and dealers told me it’s back order for 3 months I’m gonna have to stock up this winter for next summer. I had to pay $1000 after market to keep going for the summer. Transmission is kicking when changing gear at 10 miles dealer can’t figure out what’s wrong can’t fix it.

I'm in the market for a new used car. I'm not really ready to buy yet just inquiring online. The next thing I know I receive a phone call from a Carlos with National Motors I explained to him that I wasn't plan on buying right away, And unlike other places he hasn't bombarded me with unwanted emails and phone calls. He has called me once a month these past two months to check where I'm at and when I'm ready to buy I'll walk in to meet the unconventional salesman. Thanks!

Upgraded from 2004, and got exactly what we wanted. It takes time, but we were patient. We finally found one local to us after months of searching.

I was researching some used luxury cars and was on the phone with them (I am in NJ) many times. They always made time to answer any questions I had, and went out of their way to help me with my long distance research. I couldn't have been treated any better by any dealer!

This SUV met all my needs, extra leg room and comfortable seats with all the bells and gadgets. A very eye catching SUV that make people stop and watch as you pass by.

I bought a new RAV4 through Jerry Potts at Laurel, MD new Toyota lot. Great experience! Gave me straightforward honest info with zero pressure. Best buying experience I ever had, and a great price. I would do it again in a heart beat.

I thought of Cadillac ESV as a suburban in a different costume, but this SUV finally breaks out on its own a a LUXURY SUV

Hi my name is S.Singh. I bought a Honda Accord from Freds and got a great deal. The car is clean and well maintained. Great financing option. I never had such a great buying experience ever. They treated me like a family and I felt like part of the family. I met Leah, Logan and Kasim. They are great people. Excellent customer service. Especially Kasim, he is gem of a person. They got my tags done from DMV within a week which is really fast. I was really happy with the experience and still remember great words by The Boss - "Sardaar, you need anything at all ! Come to me! “ and he mean it. No other dealer will support and assure you that much. Definitely my next car will also be from Freds Executive Auto.

We had a 2006, 2010, and now a 2016 Escalade. We have really liked all of the Escalades we've had, but this is by far the best of the three. Older escalades were just nice Yukons, but this model takes the interior and exterior to a new level of quality. It works perfectly for hauling our large family to all the sports and activities, great for nights out with friends and family, and also exceptionally comfortable for long drives from Dallas to Colorado mountains. I couldn't really make a big case to take an Escalade over the Yukon Denali in the past, but this one is a no brainer... the level of quality in fit and finish is much improved over the Denali and for only a modest price increase... honestly, if you are looking at a $80,000 Denali sticker tag, it isn't a stretch for you to get into a $90,000 Escalade. And - seriously - no one pays sticker on any of these cars; we got ours for >20% off sticker. In all, super happy with the purchase and continued performance of the car.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

My wife out kids and I love this cat this is a really good family car our model of this car has the built in entertainment part with a 34inch TV Built in IPAD even a housephone VERY GOOD CAR!

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

my experience at your dealership was EXCELLENT...because Cesar Cuyun service advisor told me what was going to happen, took care of all the details regarding the service visit and promptly notified when the work was completed. THANKS

What a great car buying experience. Please don't let the lot fool you. Walther H. runs a tight very professional team. And my salesman Zach was outstanding! We purchased a used 2014 LS 460; we honestly felt like we were getting a car from a family member. I will definitely recommend my friends to Walter and his team at the Merlex Auto Group.

You feel welcomed as soon as you get there. Jed was who helped me through my car buying process. Once I told him what I was looking for he proceeded to giving me the information that I needed and did not try to push me into any other direction or anything besides what I was looking for. The whole process was very smooth and Walter even helped me through the loan process through my bank. Once I was ready to purchase my vehicle, Jed even drove me to the bank to help me through my loan process. I'm so happy with my new vehicle and would definitely recommend Merlex!!

Working with Jason Gingras at Tysons Chrysler Dodge Jeep Ram was the BEST car experience my husband and I ever had! Not only did Jason make this purchase extremely easy, he worked within our budget, provided us with our options, educated us on the package AND to top it off had the vehicle delivered to us in Pennsylvania! I would recommend this dealership to anyone looking for a new or used car no matter where you live and ask for Jason Gingras. He will take great care of you!

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

I bought my new car from auto buying service Craig did a great job they treated me well and I love my new used Ford fusion