Used 2020 Cadillac Escalade ESV for sale near me

Kylie was friendly, professional, and made check-in quick and easy. She set a great tone for my visit—super helpful and welcoming from the start. A true asset to the team!

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Natalia was very helpful and professional in helping me get the dream truck i always wanted

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day

Sales person was awsome , even offered his number and help after the purchase was done

The Escalade ESV has met or exceeded all expectations in the short time I’ve owned it. The ride is smooth, and it has all the cool “extras.” Its a 1st class ride!

On Saturday, June 7, my daughter and I had an outstanding experience at XXX Chevrolet. While my initial intent was simply to support her in purchasing her first vehicle, I ended up trading in my own car and driving away in a brand-new 2026 Equinox — while she purchased a 2025 Colorado. Both vehicles impressed us during the test drive. The safety features, interior design, storage space, and overall aesthetics sealed the deal for both of us. While comfort and safety were top priorities, what truly set this experience apart was the exceptional service we received. Steven connected us with Brian, an outstanding sales specialist who was both highly knowledgeable and incredibly personable. He built immediate rapport, listened carefully to our needs, and guided us to the right vehicles without any pressure. The process was smooth and efficient — we were both driving off the lot the same day! The dealership itself was clean, welcoming, and even treated us to a delicious lunch during our visit — a thoughtful touch that made the day feel even more special. I’ve purchased several vehicles over the years, but nothing compares to the level of service we received from Steven and Brian. I highly recommend them to anyone looking for a car-buying experience that’s professional, honest, and genuinely enjoyable. Judi and Jackie T.

this suv meets all my needs power and mileage great has alot of upgrades very smooth ride very good acceleoation like that it has led for lighting

We just bought our 4th car from Faricy Jeep. Brandon took such great care of us. He listened to exactly what we were looking for and got us in our new 2025 Jeep Grand Cherokee 4xE and we love it. He made it easy and simplified the whole process for us. It’s the second car we’ve bought from Brandon and we were so happy to work with him again!!!

When you buy an American-made vehicle, your patriotism shows and it is glorious. Join the likes of Clark Gable, Gene Autry, Ronald Reagan, Elvis, and many more and own the greatest car brand of all time!

Tengo la experiencia de haber comprado auto nuevo hace varios a�os atr�s y entonces ahora compre un Nissan Roque 2016 con Manuel ?Manny? delgados quien represent� un buen negocio conmigo, gracias

My wife and I live in Jacksonville, so naturally we looked around at the Honda dealerships here. Not finding a positive connection, we looked online and showed interest in a Fit that Lake City had. Not only did they outperform and out price ANY dealer in Jacksonville, they treated us like friends. They didn't sell us a car...they sold us on them. Not only did we buy the car but my family here plans on buying theirs in Lake City as well. Kristen Beran, Omar Austin, and Jonathan S. all made the experience so fantastic that I will NEVER buy a car anywhere else. Thank you guys.

I appreciate the personal attention to my vehicle and advice John Morris provides when I bring my car in for services. John is very professional and knowledgeable.

The dealership is very helpful, the personal service is great, especially Luis. I shall return next time I need work on my Dodge.

Ask for Sally in sales and/or Grant in finance they will make you feel right at home and eager to listen and answer any questions that you may have. No one hates car shopping more than I do. BUT Nalley GMC made my car shopping a quick and painless experience without the feeling of being rushed. Everything was taken care of online and when I went in to sign and pickup my vehicle I was in and out in under an hour.

Great service and experience from Jay (salesperson). Customer service was exceptional. Special shout out to Desmond in the service department.

Very good service, Linda Kanally my service advisor was very honest and fair. looking forward to her continued help.

Service department top notch! Ben explained everything about my car and was very respectful. The whole process was easy. Great customer service!

All was good. Came to close and hit With a &1500. Dealer fee! Sorry not on this planet!

Very nice and friendly staff. Excellent service. Explain and answer customers FAQ . They have different models and deals for every customer what ever your style or your budget.

Jordan and David were great to work with! I live out of state and the purchase process was super easy. The vehicle looked great when it arrived at my house. Thank you Southtowne Mitsubishi!

GREAT EXPERIENCE!!! Professional, knowledgeable and trustworthy, I always receive excellency services On All my car repair service.

"Manuel was fantastic to work with during my Tesla purchase. He was highly professional, stayed in constant communication, and made the entire process smooth and stress-free. Everything was quick, easy, and efficient. I’ll definitely be returning for my next vehicle!"