Used Cadillac Escalade ESV for sale near Merrionette Park, IL

I had a great experience with my Land Rover at Field's. The team in Northfield including Luke Brinckerhoff ( service) and Kevin (the master mechanic) are simply the dynamic duo! Answers to questions provided most plI yees might glorify or beat around the bush. Not with Luke and Kevin honest answers and terrific 5 star work! I would highly recommend Field's Northfield with these individuals heading up any service work requirements! I drive past another dealership every time I come to Northfield for service. However the service is done properly!

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

dealerships on how to treat customers!!!! This was the BEST dealership experience we've ever had in our lives!!! Chris Dargan was amazing!!! He was courteous, professional, knowledgeable, and treated us with the utmost respect. Chris never tried to overcharge us. Bert Dutcher was awesome as well!! Bert was upfront about everything and never once did he try to convince us to use their financing. Bert was professional, kind, personal and patient. The only bad thing about Bert was that he wasn't a "Dallas Cowboys" fan!!!! When you're ready to purchase your vehicle and you want to be treated with dignity, come to Rizza!!!

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Alex was great to work with. He communicated well and kept me in the loop during every part of the process. I'm now waiting for my vehicle to be shipped

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

John Giuffre made the buying process stress free. I would recommend going here for your next car buying experience.

AMAZING VEHICLE! I have owned Escalades since 2008. This is the VERY BEST one yet! I don't know how they can keep improving this vehicle, but somehow, they do! I have the "V" model with the supercharged V8! OH, the excitement of cranking it is like CHRISTMAS MORNING! Not to mention, the handling! The Brembro brakes are incredibly responsive, and the suspension is incredible. The way it feels when you drive it is like no other luxury car. It feels so smooth, so substantial and it holds the road with precision! As a mama of 3 children and 2 fur babies with a love of sports cars, I THANK the Cadillac engineers from the VERY BOTTOM of my heart! And, I thank my husband of 30 years for buying this for me! I do NOT deserve ANYTHING this nice!!

Although we could not agree on a price, Kourtney was very helpful; very knowledgeable about the product. I enjoyed working with her.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Richard was extremely friendly and helpful in assisting me with questions I had regarding the many beautiful luxury sedans I had been inquiring about. He went above and beyond with his time, was very respectful and easy to talk to. For that I'm giving HIM 5 stars! He made us feel like family. It was an overall positive experience with him. Kudos to you Richard, you have a fantastic personality! :)

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

The vehicle was presented in excellent condition, inspection and test drive was very well. I was given a detailed explanation of all my options, and Overall, a great experience.

Great car, it can go forever! Comfortable with many features ahead of its time. The 6.2L engine is a beast and can also tow well. Join the 3rd Gen escalade fan Facebook group!

Nice man pick up from train station i love my new car A++ fixed my AC too and I left happy

Its my luxurious truck. I can take people too. She looks great! Got the front windows tinted, helps alot in the AZ. THE KIDS LOVE GETTING DROPPED OFF/ PICKED UP IN STYLE.

Dave at North Naperville Autos gave excellent customer service and helped me buy a car/Hyundai Santa Fe Limited at a great price. He also made such the car had new tires and a complete inspection. We are very pleased with the service and car. I highly recommend this dealership. They also ship cars!!

My Escalade is perfect! It was immaculate and very well taken care of by previous owner. It has every requirement I had plus some No issues yet!!

Let start off my saying these bugs are great. Made sure I was comfortable with what I was buying and made the process very easy and simple.

This car has everything you can think of as far as Luxury and features. One of the most comfortable cars I have own a plus the very smooth ride and how quite the cabin is. Like I said in my headline Best car ever.

I recently had the pleasure of working with Chris when purchasing my new vehicle, and I couldn’t be more satisfied with the experience

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

I visited the dealership to check out a used car for sale and was met with a warm welcome. I had a great conversation with two sales associates, who were friendly and professional. Unfortunately, the car I was interested in had already been sold. However, the sales team remained courteous and did not pressure me into considering other vehicles. Our conversation was open and relaxed, making for a positive experience. If I come across another car at this dealership, I would gladly return. Thank you

Definitely recommend. Don took his time showing me information on all the cars I was interested in.

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

Great service! I felt welcomed and at ease. The staff were very friendly and I didn’t feel pressured to buy!

Owner of the company reached out to me and take care off all issues even it was after work hours. Good customer service.

It is so luxury get it now pelase i think its fire to buy this cae e e e e e e e e e e

I glad that Maxwell was knowledgeable about the vehicle I was interested in. It was a good experience.

We started out knowing what car we would like to test drive. From the moment we walked in the door we received a warm welcome and everyone we met was extremely nice and wanted to help. The only annoyance, and it really is unavoidable, is the amount of time from beginning to end it takes to purchase a car. Our salesman, Mark, was knowledgeable and informative, helpful and honest and engaging. Would highly recommend him.

Service was amazing! I would say we were in and out within an hour and a half our advisor explained everything to us. We have no complaints.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

Purchased a couple cars from here recently. Great service! Great people! Helped me look at a wide variety of cars to find the perfect one. Overall, great experience!

The performance and all around luxury style and very roomy and convenient to relax. Stylish and comfortable elegant. A smooth ride with class and a eye catching