Used Cadillac Escalade ESV for sale in Alsip, IL

We drove 3 and a half hours to go to this dealership. We could not have asked for anything more, these people are top-notch people. This place was clean, people were friendly and helpful. John O'Connell Was our salesman and we could not have picked a more perfect person to work with. We went in to buy a Yukon AT4, left with the Yukon, and purchased another car from them. We have found a car guy and dealership that will always have our business.

My Wife has loved this vehicle thus far -- great family vehicle!! Would purchase it all over again and Courtesy Cadillac did a fantastic job!

dealerships on how to treat customers!!!! This was the BEST dealership experience we've ever had in our lives!!! Chris Dargan was amazing!!! He was courteous, professional, knowledgeable, and treated us with the utmost respect. Chris never tried to overcharge us. Bert Dutcher was awesome as well!! Bert was upfront about everything and never once did he try to convince us to use their financing. Bert was professional, kind, personal and patient. The only bad thing about Bert was that he wasn't a "Dallas Cowboys" fan!!!! When you're ready to purchase your vehicle and you want to be treated with dignity, come to Rizza!!!

Beautiful car. In great conditions and overall luxurious. Definitely what I was looking for minimal mileage and a fair price. Great for its made year.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Service department is excellent. Competitive and courteous.

Hones, genuine, and fair. The car I bought is really nice and clean. So polite.

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

Best car we have ever owned. Will never look further than a Caddy for our next vehicles. Vehicle is clean, reliable and safe! GM spared no expense for these models.

Perry Galecki and Agnes Romanowska were great to work with while I searched for a car that fit my needs, wants and budget. They hit the trifecta and I’m an excited car owner! Because it was so painless I will always buy from them and refer anyone I know who’s looking!

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

I did not have a service appointment and Burrell got me in right away Great Job Heritage Cadillac keep up the Great service

Fantastic customer service in very difficult times. They were set up with safety measures to make our buying experience the best it could be. They were very low pressured during our decision process. Fran was a great help and explained everything in the car!

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

My son bought a car from okaz motors and had it shipped excellent place to work with, and amazing experience will strongly recommend this dealer

The performance and all around luxury style and very roomy and convenient to relax. Stylish and comfortable elegant. A smooth ride with class and a eye catching

Overall great experience. Chris was easy to work with No hard sell or pressure. Vehicle delivered to my front door as promised. I Highly recommend Chris and NETMOTORCARS

This vehicle was the best choice ever! One previous owner, less than 30,000 miles, very clean and even has the new car smell. Has the luxury package with all the bells and whistles, exterior like brand new, and certified....so the vehicle came with all kinds of warranties and free maintenance services.

It’s a friendly place. Dorsey is top notch. 2nd experience here. Will recommend and return! A long drive but worth it to have good service.

The service department exhibits excellent service. The staff is friendly and efficient. They always shoot for the highest degree of satisfaction in a professional manner.

This would have been my third purchase, if the second car I wanted was not sold, when I arrived. So this is actually my second purchase from Shaver. Kurt was very professional and very knowledgeable. I was very pleased with his demeanor, his attitude, and his professionalism. Very glad he was the one who helped us.

Luxury at its finest. The platinum edition was always what I wanted. Now I have one and it’s amazing. Power, comfort and size says it all.

Mark Heffner was a pleasure to meet with. Great service and hospitality. Was not ready to purchase quite yet but when i am, i will absolutely be back to buy from him.

I had such a good experience car shopping at this dealership. I hate car shopping and I am always skeptical of salesmen but Mark H changed my view on them. He made it enjoyable and was very personable.

I have bought many cars over the years and this dealership went above and beyond my expectations. They do what they say they’re going to do.

Mark and Les were extremely helpful during the whole car buying process. I hadn’t purchased a new car in awhile and they made it easy. Also have to say Noel got us through the paperwork quick and easy.

look no further ! honest people with upfront pricing and NO surprises at the closing table. the price listed was exactly what I paid plus tax. very very happy with my XT5 , the deal , and the dealership.

Love it always buy Cadillac’s Esv pulls my snow trailer with no issues... My third one highly recommend family of eight hauls everyone with no issues

I was extremally pleased with the purchasing experience. Kevin and Jeromy were courteous and thorough with all details. It was a very long wait to complete the paper work and completion of the sale. Outside of that, I was very pleased with the dealership and my experience.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...