New and used 2026 Cadillac Escalade IQ for sale near Richardson, TX

April 17, I contacted your dealership about a Toyota 2006 4 door. Brett called me that night to talk about the vehicle I wanted. I called him the next day with a request about certain maintenance had been jdone. He called me back and told me, but i told him I wanted to see the maintenance tickets, he said he could send it to me, but he would have to block out customer name and address. I received it and call Brett letting him know that I have a 2006 Toyota Tundra SR5 just like what i was looking at, and I would be trading it in. I told him Iwas not interested if he was going to low ball me , since mine had only 145,000 miles. He ask me to send in pictures of my vehicle and he would let me know somewhat a trade might be. I knew would the trade would only be a ballpark price until you had a chance to look at it. We live in Paris Texas and told him I did not want to drive two and one half hours to get there and the trade was going to be low. I wanted the 4 door since I have a 4 door access cab. I had to call him on the second day after sending pictures to see if he had to receive. Brett said he would let me know. It is Thursday and I still have not heard from him. If he did not think we could trade, why not call customer and let him know. When he thought he had an easy deal he contacted me. I am an old man and I do not mind be told no. I have purchased 4 Lexus from Sewell down the road from you, they have the greatest salesman, they will call you regardless if you can make a deal. I donot believe I would ever say buy from Sewell Cadilac to another person

We decided not to buy this particular car because it lacked a few things we wanted … but we definitely want to buy a car from Sewell. Our salesman was professional, knowledgeable, and extremely courteous.

I used the service department to install some parts I ordered and they were very friendly. They were quick and efficient throughout the process in getting me taken care of.

I would like to thank Felix and Jimmy of Crest Cars at Frisco Tx for making my dream vehicle purchase a breeze. Both of these guys are amazing! They are very professional and really reach out in any way possible to make a reasonable deal possible. I highly recommend these two if you need assistance in your next vehicle purchase, the best decision to go with these guys!

Quick and friendly. Matthew was extremely knowledgeable. He answered all of my questions and was extremely trustworthy. He provided insight to things that I didn’t even think about.

Great Customer service. My salesman was very informative, courteous and pleasant to work with. Thanks

Great working with William and Josue and really help with what we were looking for

I bought a 2024 Chevy Blazer RS last year from this dealership. I needed an oil change and tire rotation done for my Chevy Blazer. The service was excellent! I was given a courtesy wash as well! The service department was professional and friendly. I received help from a salesman to help me with some of the options on my Blazer that I didn't know how to do. He spent a lot of time explaining to me how to set things up. I truly appreciated that! The dealership has a lot of customer space, which is great. It has a coffee, hot chocolate and tea bar along with an area to purchase snacks and other drinks. This is by far the best dealership that I have dealt with! We have purchased many Chevrolets in our lifetime, but Platinum has been our best experience. The only thing this dealership needs is a store to purchase Chevy t-shirts, caps, cups, etc. It would be amazing if GM would make replica cars to match the ones sold (Matchbox/Hot Wheels style). I have looked for a match on my own vehicles.

Sewell Cadilac of Dallas was Outstanding. They treated us like an old friend. The whole experience was pleasurable and quickly handled over the phone. All of the details and paperwork was done when we arrived. They took time to explain all of the new vehicle's controls, features and warranty issues. It took about 5 minutes to sign the paperwork on the purchase and we were on our way. i