Used Cadillac for sale in Richardson, TX

All the people in the Service Department are great; very knowledgeable, very friendly, and helpful. They really believe in providing good customer service. Even though hey are busy, they do their best to treat everyone great.

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

We were very pleased with our experience. Don was very quick to return my initial communication. He explained the procedure for us meeting and had the car ready for our examination. All care was taken to insure the cleanliness and contamination free condition of the car. The procedure for purchasing the car was smooth and followed social distancing standards. We could not be any happier with how we were treated.

We have drove Cadillacs for years. This was our first SUV. We leased it in 2018. We loved it so much we decided to purchase in 2022 at the end of the lease

Excellent dealer. Transparent, no-nonsense, and made the whole experience enjoyable from beginning to end. By the time the transaction was complete, I couldn't help but wonder why other car dealerships haven't figured out that good service makes for happy customers. Thanks!

During COVID no-one is driving too far however this XT4 is just what I needed to get me around economically and have some fun doing it. I can pack all my golf gear and anything else I need.

Great people, great environment, knowledgeable staff, great selection, overall a 10 rating just plain and simple. My sales person was Steve Cauthon, I would highly recommend. Mr. Allen the finance guy was class act!

I’ve owned Japanese and German luxury cars. Bought the XT4 to try American luxury. You can find plenty of reviews saying good things and bad things about the XT4. At the end of the day, it is a great car (properly loaded). It is not the best bang for the buck. It is a good bang for the buck. My XT4 is fully loaded, and I’m happy with it.

David was superb the deal was very good and he spent time explaining the technology to me, he allowed me to take the SUV to another dealership to compare, that is one of the reasons I came back to sewell!! Cory the sale manager made us feel so welcome it was an easy buying experience I love my new escalade!!! Thank you !!

We have been driving our 2019 XT5 Luxury V6, 3.6 L, FWD, horizon red (exterior), Sahara beige (interior), family SUV for more a year and half, now, and are excited every single time we enter it. With our previous cars, the longer we had them the less delighted we were. It definitely is NOT the case with our XT5. The aesthetics are superb, as the cabin inside feels like a piece of art, while still being a real car. (We came to believe that critics of XT5 interior were not seeing the forest for the trees; focused on nitty-bitty details, like "rough edges" of door pockets, but completely missing or mischaracterizing it as a whole). The appearance of exterior is sharp, not your neighbor's yet another SUV, and elegant. The front and rear boomerang-shaped lights are in our opinion the best looking in the auto industry. Very appropriate for a true luxury vehicle, which it is. Although the cabin is very spacious and comfy, the car's outside dimensions are about perfect for parking in a standard garage or parking lot. Before we bought our XT5 we wanted to buy Explorer, but parking it, even with automatic car assist was a frustrating experience due to its oversized width. (Also, Explorer - the top of the line version - did not feel nearly as luxurious inside as XT5.) The V6 quietness and pick up are very satisfying. The auto stop-restart gets some time to get used to it, but after a while we actually like it. It's pretty cool. Driving it is a pleasure, too. Smooth ride like a velvet, easy to maneuver, all-by-wire steering and transmission will amaze you. It feels like a light-weighted car and not 2,500 lb gross weight truck. It does exactly what the driver wants it to do. So far no repairs, just oil change and washing. Fuel efficiency is good, although we don't drive it too fast. Now, some critical comments. Our biggest concern probably pertains to virtually all new vehicles available on the market. The "short travel" suspension that today's cars utilize may look sharp and fashionable, provide better fuel economy and feeling of the road, and offer a smooth ride on a good quality pavement, but becomes rough and bumpy on bumpy roads. We remember times when a full-size or mid-size cars were floating through roads' imperfections as the only parts that were moving up and down were the wheels. Unfortunately, that is no longer the case with today's new cars. When a highway has a bump, you cans see that the wheels AND the entire body of every new car are moving up and down on it. Our second concern is the car length. Making it a few inches longer (perhaps, an optional "L" version) would make the rear half of the cabin feel like an upscale saloon. We wonder why manufacturers of most cars abandoned the idea that it is the rear seats that should be the most spacious and comfortable. Not that we complain about XT5's rear seat, its is comfy and can be moved back and forth, and reclined a bit, but, again, we are a bit critical about the recent trend in auto industry in this respect. Our third concern is with the control/GPS screen. It misses a shade so when the sun is up it sometimes throws the light directly on it, which makes it more difficult to read some small details. We also found it difficult to buy one specific accessory: pillows that would allow passengers to sleep while riding in upward position. Perhaps, Cadillac could consider commissioning them; they would greatly enhance the pleasures (or reduce tiredness) of the long-distance driving. Other than that, we love it from the first sight. We probably will keep it indefinitely.

Scott Dulin is an outstanding salesman....his manager was a little arrogant however

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

They went above and beyond helping me find my dream car! Nothing but positive things to say about this dealership! I am so pleased with my experience and the vehicle I bought.

The car is exactly what I wanted in purchasing a smaller SUV with a great look and all the features I wanted in a luxury SUV.

Quick and friendly. Matthew was extremely knowledgeable. He answered all of my questions and was extremely trustworthy. He provided insight to things that I didn’t even think about.

We have owned the vehicle for several months and like it very much. The 2.0 engine has plenty of power and the ride is smooth. All the bells and whistles are easy to learn to operate.

Found a used vehicle online, and sent an email of interest on Easter Sunday. I received a call back that same day from Josh Khan asking if I had any questions even though the dealership was closed, he let me know that he would be in the next morning and call me again as soon as he got in, which he did. I drove 4 hours to purchase there, and everyone was very professional and always made sure you were being taken care of.

I would like to thank Felix and Jimmy of Crest Cars at Frisco Tx for making my dream vehicle purchase a breeze. Both of these guys are amazing! They are very professional and really reach out in any way possible to make a reasonable deal possible. I highly recommend these two if you need assistance in your next vehicle purchase, the best decision to go with these guys!

This Cadillac was best value for the costs. Best drive, best performance. Great riding Suv, great appearance, a car that truly stands out. I am forever a Cadillac buyer.

We had an excellent experience. A special thanks to LeRon Walker. Whoever is reading this please ask for him. He went above and beyond for us.

Great SUV for the Money Drives like your on a cloud quiet soft ride Love all the features it has for the money you cant beat it

Contacted the dealer through cars.com the night before and then purchased a QX30 by the next morning. Quick and easy. My wife loves her new car.

I bought my car at another dealership and brought it in for an oil change that took over three and half hours. I should have taken it to Rockwall. They work fast. We have had four other cars that we always end up taking to Rockwall regardless of where they ⁹I were bought. Great service department and Randy was great to work with.

This car is the perfect size for a small SUV. it's stylish, comfortable and has plenty of room and power. I like the features it has and the Infotainment system except i am having issues playing music from a USB thumb drive. Cadillac is helping me with this issue now.

Super quick and hassle free. Have definitely sold me on going back to car dealerships vs. CARVANA. Even delivered my car to me the next day.

My last 3 cars have been Cadillacs and it is probably the most underrated vehicle in existence. During these same periods we leased 2 BMWs and one Jaguar. None were better then the Cadillacs in any way. All of these cars spent time in the shop. The first BMW on this list spent months away from us because of a problem they could not figure out. Anyway, the Cadillacs had oil changes and a few flat tires. No shop time. The fist and third were 6 cylinders(which got no specific reason I preferred) and the other was a turbo 4. All delivered excellent performance and reasonable economy in the 22-25 MPG range. The electronics are intuitive, stereo is superior, handling and breaking excellent as is the handling. My leade expired and Cadillac doesn’t make a coupe anymore, so I bought the car. Not expecting any issues.

I always have great experience whenever I go for oil change or any other maintenance.Mark was very helpful and provided very useful information.Recommend this place for better experience for Audi cars .

We just purchased the 2021 Escalade Sport and it's been a wonderful addition to our family. The looks from inside and out are amazing with the updated features throughout. My family is very happy about the new car with it's spacious interior and the drive is very smooth for being such a big luxury SUV. Cadillac did a wonderful update on their flagship SUV and we're very glad to have to tow our 4 kids around.

My experience with Christy at Freeman Buick GMC of Grapevine and others at the dealership was great. We got my truck traded in and back out with my brand new 2021 GMC Sierra quickly. Freeman is a great dealership and their service department is just as quality as the sales team.

Tom Caufield was AMAZING! He helped me purchase a car for my mom who lives in Texas while I was in Virginia. He went above and beyond, taking the car for my mom to test drive, helping me through the loan process, and finally dropping the car off to my mom in spectacular condition. I dealt with about 7-10 dealerships prior to working with Tom and no other dealership was willing to go the extra mile to ensure that my elderly mother was accommodated while I was hundreds of miles away. The whole process took about two weeks and the entire time he was nothing but patient and always available to answer all of my questions. My mom and I are beyond grateful for coming across Tom and his exceptional customer service. This is our go-to place from now on. Thanks again Tom!

I’m really enjoying the smooth ride and luxury features. The panoramic sunroof view is amazing and the comfort of the sedans leather interior is unparalleled.

Knowledgeable salesman and quick closing experience.

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.