Used 2021 Cadillac XT5 SUVs for sale near Bridgeview, IL

dealerships on how to treat customers!!!! This was the BEST dealership experience we've ever had in our lives!!! Chris Dargan was amazing!!! He was courteous, professional, knowledgeable, and treated us with the utmost respect. Chris never tried to overcharge us. Bert Dutcher was awesome as well!! Bert was upfront about everything and never once did he try to convince us to use their financing. Bert was professional, kind, personal and patient. The only bad thing about Bert was that he wasn't a "Dallas Cowboys" fan!!!! When you're ready to purchase your vehicle and you want to be treated with dignity, come to Rizza!!!

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

Eduardo was an outstanding salesperson with excellent communication skills! He thoroughly answered all my questions and did a great job of informing me about the vehicle?s functions and overall buying options. He was very professional, knowledgeable and a genuinely kind person.

Bought a 21 Sport . Nicest car I have ever owned and I have owned many. i love driving this car. It's just the right size for around the city and a interstate run to Florida.

Great dealership! Cole and John on the sales team are the best people to deal with!

This is the 2nd XT5 that we have owed. Our 2021 is a good improvement over our 2017. They have changed some things that I did not like from previous years. Overall great value!

Excellent experience. The buying process was quick and easy. Everyone we dealt with was friendly. Very happy with my new vehicle.

Great vehicle! Does everything well. Very nice looking ( especially when compared to like type vehicles!) interior is what you would expect of a Cadillac. Price is extremely good compared to most of imports of like type. Proud it is AMERICAN!

Very professional . happy with the salesman and the managers too. everything I asked they explain in a professional way. Thank you so much thank you thank you

When people complaining about the car buying process this wasn?t one of them they were great!!!

Called and left a deposit on a Tesla, They held the car for me. Came in a few days later and they got me approved for financing. Very friendly environment. Will definitely be coming back to buy another car from them when I'm ready to upgrade again. 10/10!!

Kept me informed of status of repair so I could decide if I wanted to wait for the repair. Customer waiting area always clean and comfortable. If the repair extends longer than I can wait, will provide.a ride home which is a great service. Always explains what is needed and what can wait until next service date so I can be prepared for future maintenance. This helps me keep my car in great shape and prevents major issues.

arrived without an appointment in the afternoon Was greeted promptly, asked if I had any questions and service was prompt . Service manager came and explained was what done and that there were no problems.

I am writting a review fir Services on my vehicle on 11/19/2024 and 11/14/2024.There was an error in the evaluation and I am giving them a 5 star for a job well done.

We walked in looking for a new or lightly used Cadillac. Coach Novak approached us and was absolutely fantastic. He was right he isnt a typical salesperson. He wasnt the typical slick talking, fastmoving stereotypical sales guy. He was respectful of my wife and my time and our needs. We got an great deal on a beautiful Cadillac. Thanks Rizza and Coach for all your service and attention in our new purchase.

pretty good service. always courteous and consistent.

My Salesperson Mark Heffner handled my purchase of a 2019 Lexus RX 350. The car is beautiful. It was ready when I arrived, clean and exceptionally detailed. This dealership is first class and I highly recommend Mark for his knowledge and professionalism.

I recently had the pleasure of purchasing a Cadillac from the Naperville dealership, and I can't speak highly enough about the outstanding service provided by Sales Associate Max DeMare and Finance Manager Sherri Pacchiano. From the moment I walked in, Max's friendly demeanor and deep knowledge of the Cadillac lineup made the selection process seamless and enjoyable. He patiently answered all my questions, ensuring I felt confident in my choice.​ Sherri's expertise in finance was equally impressive. She walked me through all the available options with clarity and professionalism, making what can often be a daunting process feel straightforward and stress-free. Her transparency and attention to detail were truly appreciated.​ The level of customer service I experienced here is truly commendable. Both Max and Sherri exemplify what it means to go above and beyond for a customer. If you're in the market for a new vehicle, I wholeheartedly recommend reaching out to them. Their dedication and professionalism set a high standard in the automotive industry.

Great experience I will buy again from them again no hidden fees or xx GOOD PEOPLE TO DESL WITH

Marc Keenan was my salesman and he was the best guy I ever met bought a lot of vehicles in my life and he was the best guy by far

Had a great experience ordering the Cadillac Lyriq thru Heritage Cadillac. From start to finish it was a pleasure dealing with Elizabeth and Isaac. They did all the work.. I highly recommend Heritage Cadillac and I looing forward to getting this awesome Cadillac. Thank you.

I was actually looking to purchase another car, but ended up seeing another Cadillac to my liking. Aaron, Bennett, and Sherrie made my simple deal even more easy with their outstanding customer service. Treated me like family and we even watched the Kentucky Derby together after the deal was done. Highly recommend Cadillac of Naperville. Love my CTS!!!

I scheduled an appointment to have my bed treated with a spray on bed liner. I went in and they gave me a complimentary ride home. A couple hours later they called to let me know it was ready. So professional, so efficient.