Used 2021 Cadillac XT5 SUVs for sale near Palos Heights, IL

This was the best car buying experience we have ever had. Our sales person Jerry was very helpful, without any pressure, took us in a car for a test ride, and answered all of our questions. The whole process was smooth and we are very happy with our new car purchase!

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

I recently had the pleasure of purchasing a Cadillac from the Naperville dealership, and I can't speak highly enough about the outstanding service provided by Sales Associate Max DeMare and Finance Manager Sherri Pacchiano. From the moment I walked in, Max's friendly demeanor and deep knowledge of the Cadillac lineup made the selection process seamless and enjoyable. He patiently answered all my questions, ensuring I felt confident in my choice.​ Sherri's expertise in finance was equally impressive. She walked me through all the available options with clarity and professionalism, making what can often be a daunting process feel straightforward and stress-free. Her transparency and attention to detail were truly appreciated.​ The level of customer service I experienced here is truly commendable. Both Max and Sherri exemplify what it means to go above and beyond for a customer. If you're in the market for a new vehicle, I wholeheartedly recommend reaching out to them. Their dedication and professionalism set a high standard in the automotive industry.

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

My name is Judy W and I live in Chicago. I saw a 2019 Cadillac CTS Luxury AWD in red with 13,000 miles and Certified. I called and Claire, my Sales Consultant, went above and beyond to tell me the near mint condition of the car. They did not charge me with any additional nonsense fees and came in to the store and traded out of my 2017 CTS. Napleton Cadillac Oak Lawn was a great experience and will send my friends and family there.

Bought a 21 Sport . Nicest car I have ever owned and I have owned many. i love driving this car. It's just the right size for around the city and a interstate run to Florida.

Had a great experience with James! Was very accommodating as an out of state buyer and I didn’t go through some of the stuff that you hear/read around in horror stories of other dealerships. Transaction was easy and (relatively) simple.

This is the 2nd XT5 that we have owed. Our 2021 is a good improvement over our 2017. They have changed some things that I did not like from previous years. Overall great value!

The salesman was very helpful and answered all my questions - showed me the car - I would recommend the dealership to my friends.

Great vehicle! Does everything well. Very nice looking ( especially when compared to like type vehicles!) interior is what you would expect of a Cadillac. Price is extremely good compared to most of imports of like type. Proud it is AMERICAN!

Jose Gonzalez is a great guy. He has experience in finance and helped me to get a good deal.

I purchased new ford explorer. When I tried the air conditioner, no cold air. I took it in, it was repaired after waiting for the part..

The General Manager Isaac is the best at Oaklawn Napleton Cadillac. He believes in working with the customers and I thank you for that. If you are looking for good service and a great cars this is the place to go because the General Manager Isaac stands by Napleton Cadillac. When you walk in there you feel welcome and not pressure so go to Napleton Cadillac in Oaklwan.

Great experience I will buy again from them again no hidden fees or xx GOOD PEOPLE TO DESL WITH

Alex Sanchez helped us purchase our new to us Expedition Max Platinum and he was such a great salesman from start to finish. Kind, honest, and detail oriented. Thank you, Alex!

When you need a car ask for Adrian! He was very kind and informative. I liked that he was transparent throughout the whole process

I was actually looking to purchase another car, but ended up seeing another Cadillac to my liking. Aaron, Bennett, and Sherrie made my simple deal even more easy with their outstanding customer service. Treated me like family and we even watched the Kentucky Derby together after the deal was done. Highly recommend Cadillac of Naperville. Love my CTS!!!

With the customer satisfaction at the center of their focus, my buying experience it was great. No pressure, no hassle.

UNBELIEVABLE SERVICE.They picked up and returned my car,left me a beautiful loaner. They even trew in a free oil change and tires rotation(BILL HEUSSNER arranged the whole service)Go see Bill if you need a beautiful car.I don't write reviews too often but Bill Heussner and Heritage earned this one.Ernesto Solimene

Very professional . happy with the salesman and the managers too. everything I asked they explain in a professional way. Thank you so much thank you thank you

Called and spoke to Frank and he was so pleasant that I had to go. Yourself got me into the Jeep I wanted and worked so hard to get the best rate possible! Don’t sleep on this dealership! You won’t be disappointed!

My husband and I went in late and met Ismael Ramirez and his manager Edgar which were very professional and very easy to work with. We’ll definitely come back for another vehicle.

There's nothing negative that I can say. The agent who contacted me was very patient with me and walked me through every detail I needed. He made it so easy and pleasant. My car was delivered far sooner than I expected, and I was very pleased and excited about that. I didn't expect my new car to be flawless, as it's a 2008 model. The car looks absolutely showroom perfect inside and out. There doesn't appear to be anything wrong with the mechanics or electrical system. I'll know more when my Mercedes mechanic goes over the car, but so far, I don't see this purchase could have been anymore perfect.

I glad that Maxwell was knowledgeable about the vehicle I was interested in. It was a good experience.

We are extremely happy with our 2024 Tesla. Louis was very helpful and kind. Thank you all so much!!