New and used 2025 Cadillac XT5 Premium Luxury for sale near Tangerine, FL

Engine warning light. Was a drive train warranty issue. In at 7:30, sat in customer lounge having coffee, out at 8: and donuts, out at 8:30. They replaced faulty part did their vehicle check, made no attempt to sell my since it needed nothing.

Took longer then I expected. They did a oil,filter change and tire rotation. Got there at 7:25 (first one there), had an appointment. Got the car back at 8:45. This may be normal for them, not sure. First visit with new car. I bought the last 3 cars from Phillips Buick,GMC. They have a lightning lube section. I could have the same procedure done there and get the car back in 30 minutes. Other then the time, there service was great.

GREAT SERVICE, EVERYONE WAS KNOWLEDGEABLE ABOUT THE CTS WE PURCHASED

Service personnel very accommodating and knowledgeable.

My experience at Plaza Cadillac in Leesburg, Florida were excellent in every way and especially with Jesse in sales and Eve who answered the phone and helped greatly in making connections and schedules.

Dealer went out of his way to get us in the car and even drove to our house to pick up our trade in. This was a great dealership.

I was searching for a car and went to many dealerships and heard about the Optiq so I came to Massey Cadillac . The receptionist that greeted me was kind and friendly and the dealership was immaculate. My sales woman was Melinda Edwards and I couldn?t have been happier! She was knowledgeable, kind, sweet and above all did not make it like the typical car salesman pressure feel that everyone dreads to experience when they car shop! She has continued to follow up and also up be available for any questions I?ve had since I?ve taken the car home . Everyone made this experience so smooth and refreshing including the manager Brandon and Alicia Pyle in finance . Alicia kindly went over all paperwork and answered all questions but making what?s usually a monotonous experience enjoyable! We actually had some good laughs and conversation . Overall great experience! I would definitely refer someone to this dealership!

Fantastic, in and out in an hour or less, sales manager and finance manger were simply great, got me the deal I wanted, will be back!!!!

I gave a 4 star review to the facilities because the showroom was unimpressive. This was primarily due to the renovation of that was underway. Otherwise, the experience was quite positive. Our sales associate, Raymond, was knowledgeable, efficient, and a pleasure to work with.

I understand that the show room is under construction but the it could be more customer friendly. The staff was great and tried to make up for it.

The best car buying experience. Amazing customer service. Great pricing and transparency. Michaelangelo provided the most professional above and beyond service. Would recommend to anyone in the market for their next Cadillac.

I had a wonderful experience with Jacob Hopper, who sold me my 2020 XT6. Jacob helped me make the decision about which Cadillac would be best for me. He knew everything about Cadillacs, and shared his knowledge with me when I had a question. Jacob was not pushy whatsoever; he simply is a nice guy who sells Cadillacs. I will buy from Jacob and Massey for my next Cadillac.

Great place with a great service department. Been going there for years honest and reputable and do a great job of keeping my multiple Cadillacs in fantastic running condition. Special hats off to Mike Chernow service manager Who is just a great guy and genuinely his customers interest at heart.... a rare find in these days and who have served us so well over the years ago. I go their with confidence and trust them implicitly. Matt Pelphrey our service rep is awesome and always gives us great service! Also love the sales department Michelangelo Copeland is a great rep to do business with... no high pressure tactics... easy honest fair deals highest recommendation for him personally... also very much like Jay Halili the manager and Eloy Moldanado.

Good, friendly, cordial, timely, excellent. We just couldn’t agree on a value of the vehicle I was interested in.