New and used 2025 Cadillac XT5 for sale near Altamonte Springs, FL

Engine warning light. Was a drive train warranty issue. In at 7:30, sat in customer lounge having coffee, out at 8: and donuts, out at 8:30. They replaced faulty part did their vehicle check, made no attempt to sell my since it needed nothing.

I gave a 4 star review to the facilities because the showroom was unimpressive. This was primarily due to the renovation of that was underway. Otherwise, the experience was quite positive. Our sales associate, Raymond, was knowledgeable, efficient, and a pleasure to work with.

My sales rep was David Rabias and he was very professional, patient and helpful throughout the entire process. I would recommend if you are looking for a new / used car to reach out to David Rabias and see how he can help you too.

I had a wonderful experience with Jacob Hopper, who sold me my 2020 XT6. Jacob helped me make the decision about which Cadillac would be best for me. He knew everything about Cadillacs, and shared his knowledge with me when I had a question. Jacob was not pushy whatsoever; he simply is a nice guy who sells Cadillacs. I will buy from Jacob and Massey for my next Cadillac.

Took longer then I expected. They did a oil,filter change and tire rotation. Got there at 7:25 (first one there), had an appointment. Got the car back at 8:45. This may be normal for them, not sure. First visit with new car. I bought the last 3 cars from Phillips Buick,GMC. They have a lightning lube section. I could have the same procedure done there and get the car back in 30 minutes. Other then the time, there service was great.

I understand that the show room is under construction but the it could be more customer friendly. The staff was great and tried to make up for it.

Very Professional, took as much time needed to make me really want to buy a car. Explained everything very clearly. I would buy cars from Dan at Massey Cadillac North many more times. I have called him a few times with questions and he has always taken the time to answer all of them. Never Blew me off like some people do.

Great place with a great service department. Been going there for years honest and reputable and do a great job of keeping my multiple Cadillacs in fantastic running condition. Special hats off to Mike Chernow service manager Who is just a great guy and genuinely his customers interest at heart.... a rare find in these days and who have served us so well over the years ago. I go their with confidence and trust them implicitly. Matt Pelphrey our service rep is awesome and always gives us great service! Also love the sales department Michelangelo Copeland is a great rep to do business with... no high pressure tactics... easy honest fair deals highest recommendation for him personally... also very much like Jay Halili the manager and Eloy Moldanado.

5 stars Easy, fair, and fast. Leased a new Cadillac VISTIQ and Paul/Brandon in Sales made the process simple...Appreciate their time and effort.

My salesperson has been terrific and very patient. I was somewhat dismayed to not have been told that the car had 3,200 miles on it. It did not come up until I met with the finance person. She rather brushed it off saying that it had only been driven by the sales manager's wife....like that doesn't count? After I questioned her on this, she got the authority from the sales manager to take off $6 a month off my monthly payment. The car had not been titled so I guess the quote I had from Eloy was for a car that had 5 miles on it???? This was very disturbing to me. I did meet with the general manager later on who explained it to me. This should have been pointed out when I was looking and interested in this car. My overall experience was very good, I have 5 friends who drive Cadillacs from Massey and they have been pleased so that was very helpful in my decision to switch to a Cadillac.

GREAT SERVICE, EVERYONE WAS KNOWLEDGEABLE ABOUT THE CTS WE PURCHASED

Service personnel very accommodating and knowledgeable.

My experience at Plaza Cadillac in Leesburg, Florida were excellent in every way and especially with Jesse in sales and Eve who answered the phone and helped greatly in making connections and schedules.

Best experience I ever had leasing a vehicle. Brooke, my salesperson, was very attentive to my needs and professional throughout the entire process. She went above and beyond to ensure I was completely satisfied. The entire transaction took place online and by phone, without even stepping into the dealership, due to COVID-19. Brooke, Jeff, Zach and Barbara (from sales,finance and delivery) all worked together as a winning team to provide me with the most affordable, comfortable,easy and pleasant ride possible. Best of all, issue free! I highly recommend this dealership and Brooke to anyone looking to purchase or lease a vehicle. Thank you Starling!

This is a Cadillac Dealer and is the "Cadillac of the dealers"! Christian and Octavio made just our dream come true! They work with us and made every single possible effort to make our experience smooth and feasible. They are really customer focused listening to you to see how they can help for , off course, selling you a car but for you to be able to buy the car you want. They really let you feel like a family, take their time to explain you everything you need to know including helpful advice about cars, loans and more. Also I found out that Cadillac offer really a good value for the money, luxury and quality products. I do really recommend this dealer as the go to for the legendary Cadillac brand cars of your preference. Wish them all the best in their project on building a state of the art dealership and much business to make customer happy as I'm with my purchase. Great job!

Carroll Cadillac North Orlando is a new dealership in Sanford. Their facility is under construction phase, however, they have an incredible team. They were friendly, professional, knowledgeable, and made the buying experience comfortable and easy. We would highly recommend them if you are considering purchasing a new vehicle.