Took our Niro in for its first oil change. Had a pleasant wait in the comfortable waiting room with free coffee and popcorn while we watched television. The car was done in one hour as promised and delivered to the door washed and vacuumed. And all this was FREE! Does my Scottish heart good to get that kind of treatment. From the buying to the free car washes and oil changes, it has all been great with Jerry Smith Kia.
So far they have been the most helpful in my search for a manual shift light vehicle like the spark or a ear new Yaris to tow behind my motorhome. Will likely purchase in December. Looking for a spark LT manual transmission with gray exterior.
After having a bad first experience buying a car at a dealership I was nervous to do so again. However, my experience at Northwest Chevrolet was fantastic, thanks to Fernando. He went above and beyond to ensure that I was happy with my car, answering all of my questions and going out of his way to make sure I had a great experience. Their website is also very easy to navigate and informative. If you are looking to buy a car I recommend Northwest Chevrolet, and ask for Fernando! You won't be disappointed.
Mike (Bow) Bowthorpe, Service Manager has been very responsive in addressing mechanical concerns/inquiries regarding my diesel truck. He has gone out of his way to make sure I am satisfied with the service. As a result I will be a repeat customer.
Just did a out of state sale for a new Cadillac from these guys, All i have to say was my Salesman Nelson Cruz was AMAZING, super low pressure and he listened to everything I had to say and I would give him a higher star rating if at all possible !!! The finance department also did a perfect spot on job once I told them I was using my own Credit union. John and Mike had me done and all paperwork finished in less than a half hour!! Record time for that, lol. All in all a great buying experience and will buy from than again. All in all a perfect experience !!
Buying my 2017 Certified Pre Owned Ford Fusion Titanium was the easiest transaction ever! It was worth the short drive from Everett not to mention the Tax savings! I would highly recommend this dealer.
I am an out of state buyer and purchased a 2010 Infiniti QX56 from By Design Auto Group. They made the process very easy from start to finish. They even picked us up from the airport in our vehicle so I was able to drive it before finalizing everything and had everything checked out for our long drive home. When a mechanical issue arose while we were a few states away I contacted them right away. Both Jason and Stephanie were extremely helpful and genuinely concerned that we were stranded far from home. They offered a few different solutions for us, all of which were very fair and even favorable for us. They went above and beyond what they could have done. The integrity of both of them as well as their dealership is outstanding. The customer service is exceptional, even after the fact. Everyone we told our story to back home is amazed at our experience and how rare that is. I cannot say enough good things about them and I highly recommend them!
Joshua Treat was both very busy and absolutely with me and my wife when we came in to buy a car. Since we had a COSTCO relationship established there was no bickering over price and no hassle. We got a Bolt, which is a different breed of vehicle than a gas powered one, and Joshua gave us enough information to get out of the dealership with no mishaps. Maybe a little more practical advice about how to use/deal with an Electric Vehicle would be nice, but that is very hard to give just the right amount. Excellent service, and so far it appears to be an excellent choice for vehicle.
The 2018 Colorado I wanted, and ordered, was not available. It took a couple months, but Josh and Juan got me into a beautiful 2019 Colorado for the same price.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.