Used Cadillac for sale in Detroit, MI

I had one of the best car buying experiences ever at this dealership. Everyone I encountered was kind and friendly. I was/am extremely happy with my purchase and their follow up process. I wasn’t just sold a car, they made sure that I had the exact vehicle I wanted. I will definitely recommend my friends and family

Not only is the Escalade Luxurious for a full size suv, makes my family feel safe and the Escalade 's engine are well known to last over 200k miles. Great for a date with my wife or roadtrip with whole family. We love it

Service was great and the associates were friendly. Pricing for tires was comparable to other stores the faculty was nice and clean. Prompt service. Great service

We found the XT5 to be truly be a luxury vehicle. Exceptional value for what you get. Very comfortable ride. Well designed interior. Elegant exterior styling as well.

I recently purchased a truck from Twins, I must say I was treated exceptionally well by Al and the Twins. I love my truck and would recommend this dealership to all of my friends and family. Thanks guys you were great and my family and I are very pleased with our new truck. Thanks again Al and the service team for going above and beyond for my family.

This is the rig you want. I waited 20 years. It’s fast. It’s luxurious, it’s safe, the sound system is mind blowing and the massaging seats? Wow. Get a Platinum with the massaging seats. Just drive.

What a pleasure they made buying a car, my experience was so splendid they I will come back and I plan on staying for life.

I was completely delighted by the quality of service at this Dealer. My sales rep, Tim Dalgleish, was fantastic and the Sales Manager made the entire process easy and pleasant. I would highly recommend this Dealership to anyone searching for a new car.

We bought this vehicle because the front seats have a lot of room and comfort and also because the back seats fold down flat and the cargo area is larger than competitors. Bonus was the Bose sound system and the attractive styling of the vehicle inside and out. Cons would include: The electronic and GPS systems which are not as good as competitors. The rear window, which gets dirty very easily and has a small wiper. The tire need replacing and we have just over 30,000 miles on the vehicle. The back up lines on the rear view camera (which I love) often don’t appear, but do appear when I put the vehicle in drive. And for me personally, the car dealers I have had to deal with leave a lot to be desired.

Deanne and her team went the extra mile to ensure I had the best possible care and service. Straightforward deal and professionalism all around. From my initial call, all the way to closing the transaction, I couldn't be more impressed and grateful.

Love the ride, features and appearance. The size was perfect for us. Clean, low milage and great looking. Color was perfect. What more could you want in a car.

I was looking for a crew cab Silverado and they only had a double cab. But Neal searched for what I wanted and found me a 2015 ltz Silverado. It had more stuff on it than what I was looking for and cost less than what I was looking for. There was a recall that had to be performed before they could sell it to me and they kept me in the loop and had it done in a timely manner. I would recommend Suburban to anyone

This car is the perfect size for a small SUV. it's stylish, comfortable and has plenty of room and power. I like the features it has and the Infotainment system except i am having issues playing music from a USB thumb drive. Cadillac is helping me with this issue now.

My experience at Suburban Cadillac was excellent. This is one of the few car buying experiences I've had where I felt that they sincerely cared about superior service and keeping the customer happy throughout the process. Great experience!!

Happened upon the 2020 XT4 Sport by accident yesterday while looking to replace my 2015 Buick Regal AWD sedan. I already have a 2019 Acadia with the Denali package and love it for its sheer utility and long drive comfort. I wanted a second SUV but nimbler while not sacrificing creature comforts that I have become accustomed to in my later years. I was all set to purchase a GMC Terrain when the XT4 popped up. Gently used, only 19k miles and a Florida lease, Ute is in great shape with the premium white finish. 10 minute drive was all I needed to buy. Reviews were unanimously positive before I drove it and after purchase, additional reviews also confirm this beauty is technically cutting edge, styling unlike any other Cadillac SUV, and a stiff competition to small Audi and BMW's. Utilization of interior space is also quite an engineering feat. Couldn't be more pleased with my choice.

Hank is the best! He helped me buy my lease and was super friendly. He's a great communicator and very responsive to all of my questions.

This is luxury. Cadillac did a great job combining tech, luxury, & quality. The leather & real wood accents are amazing. The tech is awesome. The comfort is real.

The service was very nice and friendly and within short time

Its my luxurious truck. I can take people too. She looks great! Got the front windows tinted, helps alot in the AZ. THE KIDS LOVE GETTING DROPPED OFF/ PICKED UP IN STYLE.

Let me start by saying that getting good customer service should not be taken for granted. Theirs is a very welcoming environment. I drove in from Indianapolis and saw my vehicle shined up and waiting in front of the building. My salesman Mario was very helpful and just an all around nice guy. Helen Herrington breezed me through the financial process. I truly felt like my business was appreciated! I was only buying a used vehicle but, that didn't matter. They treated me like a customer should be treated. I'll probably never need them again but, I wouldn't hesitate to do business with them in the future.

Luxury at it's best. This is my third escalade and I am overall pleased with the vehicle interior and exterior. plenty of room for my entire family

Great Experience! Rick and Emma in the Service Department were helpful, knowledgeable, professional and friendly! Answered All of my questions, made recommendations, and I had a great outcome. They worked with me and provided excellent service and care.

Bought this car used with 30,000 miles on it. Smartest car buy I've ever made. Riding in luxury for less than the price of an average new car. I've had it a month now and love driving it. Lots of safety features and technology.

The Crest view service department was Very responsive to my needs while being professional, friendly, and accommodating to my schedule. Superb service.

This SUV not only drives amazing but has tons of upgrades and extremely comfortable and spacious inside. Exterior design is very attractive and definitely turns heads

This dealership and staff are absolutely amazing! I called in inquiring about a pacific car that I wanted to get and within minutes I had my response back. Donna and her general manager where awesome. The next day I was driving in my brand new 2020 XT6!! Thank you Donna and your new car GM you guys are amazing and awesome.

This is the best riding car I’ve owned. I love it and would recommend this vehicle. The color is beautiful and love the interior. It’s good on gas

Believe it or not I almost DID NOT purchase my new 2021 Cadillac XT6 from Suburban Cadillac due to a very disrespectful experience I had with a saleswoman there. Nonetheless, Jason, the sales manager, heard about this and immediately called me back in to the dealership humbly apologizing for his employee and asked "what can he do to make this right?" I was seriously on my way to Novi Cadillac! Long story short, I was introduced to Darius Thompson. When I tell you he was absolutely the opposite of the first salesperson experience, I wished I'd never had, HE WAS GREAT! Friendly, knowledgeable, eager to answer the million questions that I had and more! This is my very first brand new vehicle, and (for me) spending this type of money purchasing a car, I'd expect nothing but patience and Darius was all of that and more! He explained my whole purchasing process thoroughly and then literally gave me a full "tutorial" on all the cool features of my vehicle and even after a few weeks , I still call him, asking how something works. He always answers! There's always one bad apple (of any job) but I'm so glad they didn't leave that as my experience. This was almost a completely different review! Sorry it took so long (purchased my vehicle Jan 2021) to write this review, but I could not neglect to say THANK YOU DARIUS and Jason of Suburban Cadillac. I have already recommended you to my family and friends!

We were debating between a Mercedes or Cadillac. Last 2 SUVs were MBs. Decided to make a change and so far, so good. We love the comfort, styling and features.

I've been looking for a certain car for 8 months when I found their website. Not only did I find the perfect car but also the perfect people. From Joe to Mark and Trevor who delivered the car to me it was very easy no hassle and those guys were very down to earth guys. Would recommend them to anyone.

You know the saying life is short? if you like POWER..... Then it is a MUST, to experience this car. Stunner for sure.... endless power! If you can find a nice Preowned V, they are a Solid investment. Fun and FAST. Dont tell anyone. Lets keep it a secret. These cars are under the radar. People don't realize they are 556 HP. Experience life! IN A "V"! Now you have arrived! BL. Stay well!

I wasn’t able to get approved but dale really made it a great experience. Who ever though car shopping could be fun. Go see Dale.

Car is everything a person could want as a complete package. 4 doors, spacious, luxurious, reliable, powerful, excellent handling and braking, and cheap to own after purchase. 60k miles since I purchased it with 40k miles no part failures. Modded to 700hp and just as reliable as it was stock.

The Business Manager At Serra Buick GMC Is Great to Work With He's Honest and Upfront With You. He Cares About Your Happiness Not Just Selling You A Vehicle.

BEST CAR -RIDES COMFORTABLE AND IS SAFE TO BE INSIDE OF IT. QUIET AND JUST PLAIN AS JOY TO OWN IT.EVERYONE SHOULD TRY THIS VEHICLE FOR STYLE AND OWERSHIP.

Dave made us feel very comfortable with financing our first car. I was a little scared doing it at first, but he made nice and easy! I definitely recommend coming to this dealership!

Love it! Very dependable and drives wonderful! Love the features and the stability when driving. It also has a lot of get up and go!

everything was great from first contact to final sale ---we will be back for an escalade cannot say enough about our salesman Dino who was very nice.

We have been driving our 2019 XT5 Luxury V6, 3.6 L, FWD, horizon red (exterior), Sahara beige (interior), family SUV for more a year and half, now, and are excited every single time we enter it. With our previous cars, the longer we had them the less delighted we were. It definitely is NOT the case with our XT5. The aesthetics are superb, as the cabin inside feels like a piece of art, while still being a real car. (We came to believe that critics of XT5 interior were not seeing the forest for the trees; focused on nitty-bitty details, like "rough edges" of door pockets, but completely missing or mischaracterizing it as a whole). The appearance of exterior is sharp, not your neighbor's yet another SUV, and elegant. The front and rear boomerang-shaped lights are in our opinion the best looking in the auto industry. Very appropriate for a true luxury vehicle, which it is. Although the cabin is very spacious and comfy, the car's outside dimensions are about perfect for parking in a standard garage or parking lot. Before we bought our XT5 we wanted to buy Explorer, but parking it, even with automatic car assist was a frustrating experience due to its oversized width. (Also, Explorer - the top of the line version - did not feel nearly as luxurious inside as XT5.) The V6 quietness and pick up are very satisfying. The auto stop-restart gets some time to get used to it, but after a while we actually like it. It's pretty cool. Driving it is a pleasure, too. Smooth ride like a velvet, easy to maneuver, all-by-wire steering and transmission will amaze you. It feels like a light-weighted car and not 2,500 lb gross weight truck. It does exactly what the driver wants it to do. So far no repairs, just oil change and washing. Fuel efficiency is good, although we don't drive it too fast. Now, some critical comments. Our biggest concern probably pertains to virtually all new vehicles available on the market. The "short travel" suspension that today's cars utilize may look sharp and fashionable, provide better fuel economy and feeling of the road, and offer a smooth ride on a good quality pavement, but becomes rough and bumpy on bumpy roads. We remember times when a full-size or mid-size cars were floating through roads' imperfections as the only parts that were moving up and down were the wheels. Unfortunately, that is no longer the case with today's new cars. When a highway has a bump, you cans see that the wheels AND the entire body of every new car are moving up and down on it. Our second concern is the car length. Making it a few inches longer (perhaps, an optional "L" version) would make the rear half of the cabin feel like an upscale saloon. We wonder why manufacturers of most cars abandoned the idea that it is the rear seats that should be the most spacious and comfortable. Not that we complain about XT5's rear seat, its is comfy and can be moved back and forth, and reclined a bit, but, again, we are a bit critical about the recent trend in auto industry in this respect. Our third concern is with the control/GPS screen. It misses a shade so when the sun is up it sometimes throws the light directly on it, which makes it more difficult to read some small details. We also found it difficult to buy one specific accessory: pillows that would allow passengers to sleep while riding in upward position. Perhaps, Cadillac could consider commissioning them; they would greatly enhance the pleasures (or reduce tiredness) of the long-distance driving. Other than that, we love it from the first sight. We probably will keep it indefinitely.