Used Chevrolet Impala for sale near Lombard, IL

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

nice car quiet drive.. great back up sensor and other perks on board.calm and relaxed dr. a professional sound system as well. convenient and relaxed seating good value for the money ..

Awesome experience! Extremely helpful find the perfect vehicle. Go see Jerrimiah best sales person on what your needs may be.

I would buy one and did in 2017 and it's been one of the best vehicles I have owned. I still get a lot of compliments on how nice it looks. It's pearl white with 20-inch wheels and they set it off. Sadly, they quit making it as they just got it perfect and then stopped. My buddy is still kicking himself for not buying the last model year they were built. I still have people wanting to buy it off me.

Service rep was ?on the ball? Understood my request and my lack of correct nomenclature

This car is very comfortable with great leg room front & back. The trunk is enormous as well, which I find awesome when traveling with my family & friends. Also, it’s great on gas and the speed is easy you don’t even realize your doing 80 mph because it glides and handle curves so easy!

This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!

I'm totally satisfied with my purchase of Chevrolet Impala. I need a car in black color and YES i have it now. Thank you so much!

Got my dream Lexus..with 👍 payments..will get my next Jeep..with them..no complaints..also had a oil leek..they fix it free.. I am very, very happy 😊 with the experience..will recommend to friend and families..thank you.

Meets all my expectations. This is a large family sedan that has been made nearly unchanged for many years. Looking forward to an enjoyable experience with it.

Very good people easy to work with willing to work with you great customer service and fast not in there all day! I’ll be buying from here!!!

This car is safe, roomy and meet all my needs it’s also very reliable and dependable and easy on gas. I’m really enjoying it so far

Very nice car and friendly service Xxxxxx cccccc aaa bbb ddd gf gg hh kkk

Great Vehicle..Met all my needs..I enjoyed the sporty body change , the speed and power was amazing !.. Wished it had better gas mileage.. Overall it is a GREAT CAR for its price..

I called in the morning with an alert about the oil level And without an appointment, I was told I could just come in anytime I was able. The service department was efficient and competent at addressing the issue. Thank you!

We purchased this as a CPO in 2012 with 16k miles. I have been very good about fluids maintenance, regular oil changes, transmission fluid exchange service, power steering, coolant, etc. In return the car now has 214,000 miles without one single mechanical repair. Sure it has needed tires and brakes and some minor electrical replacements (gas pedal, turn signal stalk and the servos that control heat/cool) but all in those "repairs" have added up to about $500 in almost 200k miles of driving. I have never met anyone who has had better service out of any car of any brand than we have out of this one! Sure wish they still made them like this.

David helped me find a great deal on a Sonata. The entire process was seamless, and everyone there was very helpful

Never had one problem or complaint since I bought the car. No recalls, always reliable, nothing but routine maintenance. Shame that GM stopped making them!