The most expensive dive keg I ever bought. Game in to get a key made ended up buying a vehicle.Sean was easy going. I wanted to look at the new trucks they showed me one but it was not the trim I wanted. They found another and did a dealer trade.we wrapped up the deal relatively quick. Car salesmen have a bad reputation and I think there's some truth in why they do. However Sean and the folks at wickstrom were not pushy, in fact they were laid back and let things happen at the pace I chose. Never felt pressured. The folks there did their job without all the pushy BS that you expect to get when you go to buy a car. I looked on truecar and had sales people calling me constantly like fresh blood in shark infested waters. Give wickstrom an opportunity they won't harass you they'll help you out.
Always excellent, courteous service. Mark Conover always finds what I want and works with me to Come to a fair price that I can manage. If my vehicle needs service, I trust Wickstrom to do the Best job ever. I've always been happy and more than satisfied with every vehicle I've ever bought Going back over 40 years!
I visited Wickstrom Chevrolet and was helped by Sean. I really appreciated his patience and knowledge. Sean showed me 2 models, and we test drove both. Sean is an honest salesman. I have worked in the automotive industry for 14 years, and every word he spoke to me was truth. He was not overbearing or too assertive, as I have experienced with other salespeople during my adventures in car shopping. Sean asked me how I felt about the 2 different models I drove, and it helped me figure out which Chevy really sang to my heart. Though I did not strike a deal at Wickstrom, I thank Sean for helping me realize the Impala is the best car for me. I would definitely come back to Wickstrom next time I want to buy a car to give things another go.
My family and I have bought several vehicles from Dick Wickstrom Chevrolet and could not be happier with the customer service of this team. Mark Conover has gone above and beyond to ensure I was happy with my purchase. Jared Wickstrom was friendly and willing to help however he could to ensure I was satisfied. They are always so knowledgeable. They never rush you or push you to purchase something you aren???t 110% satisfied with it. They also are so personable and friendly. Walking into this dealership, you are welcomed by warm greetings from all of the staff working there. Bill was so patient and answered all of my questions while finalizing my purchase. Thank you Mark, Bill, Jared, and the entire Wickstrom team!!
I dealt with Mark and let me tell you he provided the most amazing customer service. I visited multiple different dealers throughout my car search and if I had started at Wickstrom I would have never had to go to any other dealership. Everyone was extremely helpful and willing to give the best customer service. Mark made my first car buying experience one I will never forget. If you are looking for a new car and a great car buying experience go to Wickstrom and ask for Mark!
Was approached by Freddy when we came to the dealer. He was very friendly and enthusiastic. He was helpful and easy to deal with. Time spent at the dealer was shorter than I had anticipated for the purchase of a new vehicle. I absolutely love my 2019 Forester!!
They are very friendly but I don???t give 5 star because it takes time to wait a while. Almost 2 hr for oil change and rotate tiles. I made reservation to do so. If they can do a bit faster, that would be great!
Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!
I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my history on their computer and tell me if I have any special deals coming to me. They are both pleasant to work with and they are the reasons why I keep coming back to Joe Rizza Acura to have my service instead of the dealer where I bought my car from. I hate going thru the express. I hate having to stand outside of my car and explaining what I need to have done to my car and signing papers. It's not personable and I found myself juggling my purse and other items I had with me to sign the papers they handed me to sign in order to have my car service.
Lauren Gall, our sales person, was very personable and easy to talk to. She knew the 2018 Santa Fe inside and out and she understood what we needed in order to be able to afford the car. She made the process very smooth and enjoyable!
For the most part, this dealership is not bad and are legitimate. I could be picky about certain things with my car purchases and the years I’ve been with them, however at the end of the day, they always take care of me as a valued customer and I appreciate the service.
The service department with Craig & tech Jim spent a lot of time answering questions, comments, and concerns in regards to our new challenger. They were both awesome!! Thanks for having such great people!! Sincerely, Dan Blaha
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