Used Chevrolet Impala for sale in Phoenix, AZ

They look out for you with your best interest in mind. Especially Alma D. She rocks.she was so patient with me and caring we made each other's day.

Mine is a 2014 LT with the 2.5L 4Cyl. At approx 50,000 miles I had a small water pump leak that was fixed under warranty. AT approx 95,000 miles the A/C compressor locked up with the temps in the 95 - 100 degree range. I had the dealer fix this at a cost of over $1,400 to me. Overall though, it has been a very good car. Highway trips (at the speed limit) return 34 MPG which I feel is fine for this size of car and beats the EPA guestimate of 31 MPG highway. Always had the dealer maintain this car except for tires and a battery I had to replace. Hated it when Chevy announced they would no longer make it. At it's current 102,500 miles, it still runs fine. I'm retired now and I'm ready to trade it in on a new (2023) Traverse which will give me more room to haul some of my grandkids around and maybe even pull a small boat with. Inventory at this writing is pretty poor though. 8/7/2022

I met the best salesman ever his name is CJ Chavez. He was very knowledgable about the cars. He took his time to show me cars and he was so pleasant and very nice. And between him and the Manager they gave me a great deal on a Nissan Altima. And I knew my car that I was trading in was not worth much. But they surprised me with the trade and discounts. CJ took his time to get to know what kind of car I needed with gas prices going up. But like I said I never met anyone that just took his time to get to know me as a person and as hot as it gets outside he didn't let that stop him from doing his job. I wish there were more people like him. Thanks CJ Chavez I will remember you kindness and your salesmanship. Ken Holliday

I bought this car new in 2007. After a test drive it was obvious an outstanding vehicle. I’ve never in 14 years had any issues that required a mechanic. Oil changes, batteries, and tires have been my only expenses I’ve luckily had. Still runs and drives like new.

Wonderful sales and customer service . Service manager is knowledgeable and professional. Cars are clean. Searched others and they were great . I will buy from them again .

I’ve only put brakes and tires on this that I bought with 20,000 miles in 2012. Today it is with me in Alaska with about 95,000 miles on it.

I have the Impala LTZ. Plenty of legroom, & the smooth ride, & leather interior quality exceeded my expectations! I bought it used, and it’s clear it hasn’t been abused. The DOHC V6 is rated at 300 hp, & I get over 30 miles per gallon on the interstate, my daily commute. Power, luxury, and economical checks all the boxes!

I went to the dealership to look at a late model used car which had been advertised for sale. Ultimately I decided on a new car as the difference in price was minimal.

The Chevy Impala is one of the best cars I have ever owned. It is very reliable and comfortable, yet affordable. I would recommend this car to anyone especially those in search of a family car. Classy, Comfortable...Chevy.

Camille was the best. He helped me so much. He made my experience one of the best. Always very kind and truly friendly. Thank you so much Camille.

My wife have a 2020 and it drives like a dream, I would love to close a deal on this vehicle my only downside is front wheel drive, other than that I would love to have this one

Cesar is a great guy to work with. Although they didn't have the car I called ahead to look at at the Buckeye location, I didn't have to wait long. They took me over to the Van Buren location in a new Benz. When I drove the Volvo it was great except for the groan when the wheels turned to the right. I accidentally left my car keys in the Volvo after the test drive and went back to get my car. Cesar was very understanding and took me back over in the Benz again to get my keys out of the Volvo. I asked him to call me back when the Volvo was repaired and I would consider buying it. Maybe this is just how car dealerships do things, but later when he called me he said he would only fix the Volvo if I promised to buy it. I mentioned that it would need to be fixed for most anyone to want to buy it. He persisted so I told him I wasn't interested. Good thing too, because I found a better car at half the price. TL;DR Cesar is a great guy. Pretty good experience. The car business is a trap.

The passenger side seat sensor comes on and active the airbag light saying there is some one in the passenger seat is setting there when no one is goes of and on all the time

I recommend this dealer Armando gave me great customer service !! He made it possible to get me the car i wanted for a low down payment. He was very polite -cierra they make it possible for you to get the car you want thank you !!

It’s a great ride. The car looks great and is really comfortable. Great car by Chevy. I’ve gotten tons of complements on the car and the interior too.

I was referred by my credit union. We were greeted and could have roamed the indoor "barn" at our leisure but elected to ask for directions. There was no pressure. Danny showed us cars based on our preferences, we sat in any car we chose, and finally found the car that fit our wants and needs. Once that decision was made, everything went smoothly and we drove away in our new (used) car. Great experience, especially after more than 20 years since the last time!

It's a nice size, clean and rides very smoothly. My baby is pretty lol and very affordable. I am VERY Thankful and everyone should know about this place. I will definitely put the word out.

Efficient, excellent, quality customer service. Addressed my concerns and needs and delivered. They got the job done swiftly and to my needs; I really appreciated that.

This car @ West Herr i personally owned. Just turned 36,000 miles, I purchased it from an 89 year old that no longer drove from Southern Pa. This car just had brand new tires installed and rustproof oil treatment done. Had NO INTENTION OF SELLING. When stopping by the dealership I found the Corvette of my dreams. I bought it. So to pull the mobey together i traded the 2012 Impala in. My last one had 134,000 no major issues, these cars are so reliable and get fantastic gas mileage. The West Herr dealership is Far above all others. 5-Stars, Nice size, great mileage, Safe full size car. 3M

I bought this car from my Dad.. it was brand new!! In great condition. My dad swears that u maintain your vehicle, it will take care of u… I love my 2009 impala!!!!

I bought my 2010 impala LTZ in 2020 with 98k miles on it, I ran a report and I’m the 5th owner. It was originally a rental car from Hertz. I test drove my car and I fell in love with it, the features are great, I had my vehicle inspected, oil leaks, intake gaskets needed to be done. Rack and pinion needed replacing, timing chain gasket, oil pan gasket, and some other stuff. Dealer agreed to fix everything that needed done including new tires , brakes and rotors. The previous owner really abused the car after owning it for 8 months and trading it in. head gasket was leaking oil externally. Had that replaced, replaced serpentine belt, plugs and wires, maf sensor and oxygen sensors, 2 of the blend door actuators went out on passenger side I replaced myself so I didn’t get charged the $500 at the repair shop. Transmission was slipping from stop at 115k miles I had that rebuilt, rotors done again and warped a second time. Exhaust flex pipes and resonator had been replaced. Gas pedal sensor put my car into limp mode at 106k miles $80 and 10 minutes to replace I have.no more issues. Alignment seems to get knocked out easily but my town has really rough roads. Now that everything is practically replaced I know I don’t have to worry about something major needing replaced soon, engine held up very well and is super quiet I now have 120k miles on it and not another issue arose Overall my car has been great , I have never been left stranded on the side of the road and she always starts right up and takes me where I need to go. The weak spots on this car for me are the alignments and brake rotors. Every other oil change I have an alignment done the rotors are junk, I would recommend to go aftermarket if you ever have to replace them again. The wind noise is loud on the highway The positives on this car Sound system sounds great Sunroof Heated leather seats 3 car charger ports Center console offers a lot of storage Trunk is very spacious Remote start Auto headlights Fog lights Very smooth when taking road trips

Very friendly and courteous staff. Understanding and exemplify good family relationship with customers.

Got used having issues suddenly with I now think it's the transmission sillonoid that's going to be exspensive hard to find any mechanic that does tranny work.

nice car quiet drive.. great back up sensor and other perks on board.calm and relaxed dr. a professional sound system as well. convenient and relaxed seating good value for the money ..

Malcolm helped me and my family get into a new Tahoe. Excellent customer service payed attention to every detail and went above and beyond! I will be recommending him to all my friends.

Our Impala has a knocking behind the dash. It even happens with the car off and the keys out. It is quite loud! Don't know what to do!

Really nice car I love the interior and how it drives it drives really smooth like if your gliding runs great doesn’t waste that much gas the back is really spacious one thing I really like about it engine is great and quiet sometimes doesn’t even seem like its on

I am Very happy with my 2017 Impala. It has been very reliable and problem free. It has all the options including leather interior and Bose sound system. To bad Chevrolet discontinued the Impala. I should have bought a 2020 the last year they were produced. I normally trade every 4 years, but I really enjoy this car. I don't wan. a SUV. I had a 2014 Impala I was very happy with.

Not only was the transaction quick, the efficiency in which Carvana handled the sale of my car was seriously impressive. Within less then a week I was able to sell my car. I also had it picked up and verified with ease. I feel this business model is a smart one. I'd rather buy or sell cars this way rather then sitting in a dealership. Good job, Thank you

Great vehicles for anyone's needs. Very safe reliable vehicle. It got my family where we needed to go everyday for five years. I have now passed it down to my son. Great car!!!

I purchased my 2nd car from Carvana this month, I traded in the first one that I also purchased from Carvana 2 years ago. Seamless transaction from beginning to end, during my 7 day trial period I took my car to the dealership and they did find a small issue with the suspension, dealership called silverock immediately in regards to the situation and they approved the claim on the spot and fixed it same day and only paid my deductible since it was out of their network of technicians, but it beats paying the full price of repair. Will keep recommending Carvana, the cars I’ve received have nothing been short of amazing and customer service is top notch, best part of it everything is done remotely. PS, take advantage of the 7 day money back guarantee and get your car a very thorough inspection and always do your research with car reliability online before your next purchase

My previous car was a 2005 Sebring that was nothing but problems. After the head gasket finally went in 2016, the dealer on the lot talked us onto buying this. Was hesitant, as it was more than we wanted to pay. But ended up being an absolutely awesome car. Barely had to take it in to be serviced for anything. Unfortunately, ended up crashing it on an icy road. Wanted to buy another one, but we are needing an SUV. I hope Chevy will start making these again someday. If I had to complain about anything, the angled headrest hurt my neck and I had to tilt the seat back a bit to be more comfortable. Also hated how the middle headrest on back seat blocked my rear view.

Very easy process. Gave them the information they needed and they came with a check. Showed up same day to take the car. Thank you.

Very reliable no problems runs very smooth and good in the snow Never had any problems with the car and the car is very reliable.