Used 2012 Chevrolet Suburban for sale near New York, NY

Positives: 1. They offered me a fair value for my trade in. 2. They were willing to match the best deal I had found on a similarly equipped vehicle in the area. 3. Everyone at the dealership is very nice. Negatives: 1. One caution I'll share has to do with the finance/business manager experience. He's very charismatic, very charming, a good salesman some might say. He will attempt to sell you on the usual extra services and coverage. Then he'll go through a presentation on the manufacturers warranty compared to a 3rd party warranty. That little presentation includes some inaccuracies. He either hasn't read the contract or lacks proper understanding of how it works. He will then reassure you, that you can get a full refund within 30 days after you've had time to read the contract and lookup reviews. However, this is only partially true. In the state of Iowa extended warranties are taxable contracts. When they show you the price, it doesn't include the sales tax. That will only be shown once you've agreed to the price and go through the signing process. (red flag #1) Please Note: you will not have internet service inside his office and their public wifi does not work. If you attempt to cancel the contract that they sell as fully refundable within the first 30 days, prorated after that, you will find out that they will refuse to refund the tax they collected (even if it's just 1 business day after your purchase) and claim once it's sent to the state they don't get it back and won't be able to refund it to you. This is what some might call a lie by omission. (red flag #2). By the way, they don't sell the GM Extended warranty (likely because they don't make as much money on it), but if you're interested in it, it's significantly cheaper and you can get it for 12 months longer and 10k mile more coverage than the 3rd party warranty they offer. (red flag #3) All in all, I'm happy with my purchasing experience and would buy from them again. I'll just be on guard a little more when it comes to meeting with the business/finance manager. I know they have to make their money to, I just don't like being lied to. Even if it was just an error I think they should have made it right which they did not do. I hope this review helps someone be a little better prepared than I was.

Love this truck and will only buy suburban s from now on . LTZ version with every cell and whistle they have . The only other vehicle I’d consider is the Cadillac Escalade .i bought mine in Hawaii then 4 years later shipped it to Oklahoma .

I recently purchased a BMW 7 Series from Palladium Autos, and I have to say that the entire experience was fantastic. From the moment I walked in, Robin and Alex went above and beyond to ensure everything went smoothly, particularly with securing financing. They were not only professional but also incredibly friendly, making what could have been a stressful process much easier. Their attention to detail and dedication to providing excellent customer service left a strong impression on me. I truly appreciate their support in making the car-buying experience seamless and enjoyable. If you’re looking for a hassle-free purchase and a team that really cares about their customers, I highly recommend Palladium Autos.

We bought this truck in 2012 when our four kids were 13, 11, 8, and 6. At the time I had been driving a Grand Caravan for nine years and we just needed more space. I have thoroughly enjoyed driving our Suburban LT. The seats are very comfortable and it was very easy to drive. The only problems we have had are with the transmission (had to replace after 5 yrs) and the front door pulls (plastic broke within a few years). I'm now looking to downsize as we only have two kids left at home, and I will miss this vehicle.

The salesperson Norman was great to work with. The dealership had the vehicles that I needed. Easy to get in and out with little wasted time. Highly recommend Norman and Hiley GMC

Our suburban provides room for our family of six with plenty of storage behind the third row seating. We love the heated leather seats in the front and middle rows, the power lift gate, and the power folding middle seats. It's off-road capabilities suit our desires for driving on the beach and going on mountain roads. We especially enjoy the DVD entertainment system with third-row screen and the built in hard drive for storing music.

Grear place of service for my car. I value my car and Antonio, the manager, and his staff always makes sure that I get top notch service!

Excellent full size SUV with all the fun bells & whistles! This is the best family vehicle and tows great too! I’m amazed at how many features this has!

I found Lance to be exceptionally helpful when I purchased my low mileage Suburban recently. He was very fair with my requests and I would recommend Bechtel Auto to anyone. He even takes care of any open recalls prior to putting the vehicles up for sale!

Love it, so far. 6 liter Vortec is a monster going down the road. Good sight lines and more storage/cargo room than I'll ever need.

Great experience with success auto sales. I recommend everyone to buy a vehicle here. Thanks

The people were amazing to work with and helped us with trading in as well as the auto start that I was wanting and they covered within the deal.

Mark provided excellent pricing and shipping. For a 13 year old truck, excellent condition. Price was several thousand under other comparable trucks. Small minor issues disclosed, truck runs great and I am pleased.

Our sakes person was Daisy Fuentes, she did an excellent job, The car that I purchased was ready for a test drive when we first arrived. The car looked and performed very well. My trade in was evaluated and after some conversation, a very reasonable offer was tendered which I accepted. When we arrived, I seriously did not think that I would buy the car, but Daisy and the others involved made a fair offer and arranged financing, this all occurred in less than 2 hours. I am most pleased with the way that I was treated, the professionalism of the personnel, and their preparedness for my visit.

Both father and son, John and Aaron, were courteous, respectful, friendly, and knowledgeable. We had a great experience helping our son find and buy his first vehicle. Thank you, Aaron and John, for all your help!!

Excellent experience, such a sweet gentleman and showed me that beautiful Mercedes Benz. It was a 1974 Benzo. But I can’t afford it. Wish I could, I loved that old Benzo. Nice dealership.

I read the previous reviews carefully and was concerned since I was planning on flying from South Carolina to pick up a vehicle of the year and make I had been looking for. I worked primarily with Dave, he was honest and forthright on the condition of the truck. He even took extra photos of some dents the listing might not have shown. The price was very good, and though I wanted it for less, they were willing to negotiate, so we both got a good deal. Nate, the owner was easy to work with and walked me through Oregon DMV procedures since I was from South Carolina. Everything was straightforward and above board. Dave even picked me up from the airport. Nate offered to assist me with the title should there be problems with Oregon DMV processing the new title. All in all...a very good transaction. I drove the truck 2400 miles in 3 days and had absolutely NO PROBLEMS (1998 Toyota Tacoma). I would recommend this dealership if they have what you're looking for.

Fair negotiation. Fast process. No complaints, I’d buy a vehicle from here again. Jacob helped me and I appreciated his transparency and help throughout the entire process.

I knew what I was looking for and got to test drive as soon as the vehicle showed up at the lot. Salesman and manager helped me move things along without any issues. I got reasonable value from my trad-in and I'm looking forward to picking up my new to me Expedition next week!

Brandon S was by far the best saleperson I’ve worked with through all my vehicle buying experiences over the years. He is extremely knowledgeable and has an easygoing, no pressure attitude! I will only deal with him when buying a vehicle again in the future!