Used 2021 Chevrolet Suburban for sale near North Chevy Chase, MD

I waited a few months before writing a review. Bought a truck back in May/June. Charles Harris helped me out when I came in to look at the truck the first time, he ran some numbers for me and I left. Didn’t feel any pressure at all into buying the vehicle, I left because I had a few others ones I was looking at as well. I came back about a week later, truck was still there and I had came back on time, there was someone else interested in as well. I had gave Charles a call ahead of time and let him know I was stopping but to make the purchase. The manager was also super helpful during the process. I believe his name was Phillip. After buying the truck, the check engine light came on while driving it home. I ran my scanner and found the issue, contacted Charles about it and he spoke with his manager, they had me bring it in the next day and took care of it at no cost. I was afraid they would pull something on me but no issues no back and forth, they took care of me. It’s been a couple of months with having the truck now, no issues with the truck and no complaints.

This car is a great addition for our family. Lots of rooms for us with lots of comforts. It will provide us with the space needed as the kids grow.

Very quick and easy process, everyone was friendly knowledgable and helpful. Good change from what you typically expect from dealerships. I?ll be back for my next vehicle.

This car has meet all of our needs from room abs plenty of space for our family. We love how it rides and is very easy to get around considering the size of the vehicle. We absolutely love it

This is our 4th Suburban, we are loyal Suburban buyers. It gives us a lot of room and we enjoy all of the options this new vehicle provides.

This is my 3 rd suburban in 20 years. Still have the 2002 model. I purchased a2021 SRT trim line. It is very well appointed vehicle with all the creature comforts one would need. Seats are my only gripe for a 6 ft 2 inch 230 lb driver. Seat bottom is short, not supporting entire thigh, firm and not plush, narrow back and seat. I have bot driven more than 500 miles in 4 weeks since I got it.

My husband and I were so pleased with our recent purchase of a new truck from Koons in Clarksville. Our sales person Jack was absolutely amazing. From pricing to just plain great customer service we were so pleased. No pressure just a great deal. Thanks Jack. Will definitely share our experience with others.

Another amazing suburban. That's why we keep coming back. This one is off the rails good. It is like sitting on you living room couch while going 70 mph.

The dealership was willing to work with me through the entire time while I was there. I could not ask for a better experience. I really did enjoy myself.

My service advisor John, did an outstanding job during my service visit. He made sure my vehicle was taken care of.

Purchased from 100 miles away to save significantly. Truck was ready to go when we arrived. Easy process. Very nice salespeople. Have already recommended to a friend.

I read the reviews, considered all the good and the bad and still took a chance. Found a local person familiar with the type of car for a PPI. They di fix the AC on their dime. The car did have a minor accident on the drivers passenger door, not reported on the Experian report. This was not a deal breaker for me. I chose to fly out of state to make sure I got the title in my hand. Everyone was pleasant to work with from the moment I contacted them. I took one star off only because I arrived around 10:30am and wasn't able to leave till 4pm. I drove the car 500+ miles home without any problems.

I was having engine misfires with my 2011 Chevy Cruze and brought it to Ourisman Chevrolet. Donovan Hill, my service advisor, clearly explained the issues, the resolution, and the costs upfront. The team had everything fixed (and even washed my car) in under 3 hours. Excellent service!

We discovered an issue when we were buying our GMC and Lucas from the Service department was right on top of the issue. He was extremely professional and a wonderful representation of his company. He verified the issue, ordered the parts and notified us when they arrived. On the day of the appointment, he was there to ensure the repairs went extremely well and answered all questions. I just wish there were more people like him so every experience in all types of businesses would be so positive.

Excellent customer service as always! Staff are very professional yet friendly and knowledgeable. I have never encountered any problems with servicing or repairs. I would buy my next car from this dealership!