I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I bought my 2015 pick-up from Morning Star Motor company after shopping online for a few days. The reason I decided on this vehicle was it was the best deal I could find in all of my searches across the states. I was a little skeptical about buying from a small used car dealer, but they had good reviews across several car search engines and on their website.
We made the deal over the phone and emails, and they always seemed upfront with all of their information on the vehicle and the process. After all the paperwork was completed, we drove 500 miles to pick up the vehicle and return home the next day.
On the return trip, the truck came up with a diesel filter clean and would not quit trying to clean the filter. I called the dealership, and they made some calls and personally set up an appointment for this to get fixed. It wasn’t a simple problem to repair, and they stuck with their dedication to making it right.
The customer service that I received from this small used car dealership is by far better than any car dealer or most businesses that you find on a daily basis.
I highly recommend this business and their employees for your next vehicle.
My first time there, everyone was super friendly and helpful. My first time buying a car on my own, and Katrina as well as everyone else, made the whole process easy for me.
I will definitely buy from them again.
Made an appointment to get some recalls done and a oil change. Was told I???d be in and out in under two hours so I opted to wait for my vehicle. After 2 1/2 hours I asked for a ride as they forecasted another 2 hours till it was done. Buying the vehicle was great at LHM Dodge, each service however is a xxxx nightmare.
Always a pleasure to visit LHM in Albuquerque. Chris Quiñones is the best sales team member I've ever worked with, and the service department staff is no exception when it comes to fast & knowledgable skills under the hood.
I have been getting my car serviced at this location for over a year now and every time I go in they are extremely nice, respectful, informative and i get exceptional service on my vehicle. Thank you for always taking care of us!
by Don, Nancy, Schatzi & Wolfgang from Aransas Pass, Tx
July 13, 2014
We had to have our Mercedes Sprinter Motor Home towed to this dealer. From the 1st phone call to the service department they were very courteous and concerned. When we arrived with our vehicle in tow we were assisted immediately by Bryan and Jace, given a loaner car and Jace even went out of his way to call a nearby hotel to make arrangements for us and our 2 dogs for accommodations. Highly recommend this service department.
Regular maint. service on my ???15 CR-V went predictably well
by TSM-RR from DealerRater.com
November 16, 2018
I appreciate Mike Hall, Perfection Honda???s Service Manager (I believe that is his last name?), always being willing to confer with me whenever I come in and getting me initially set up to work with a relatively new service advisor so that I might continue to have Sebastien as my Service Technician. Eddy was my Service Advisor and handled my time in Perfection Honda???s Service Department with the professionalism and respectful courtesy that I have come to expect each time that I have needed to have regular service (or the much less frequent repairs or warranty work) performed on the many Hondas that I have owned dating back to the mid 1970s at a whole slew of different Honda dealerships in three states (California, New Mexico, and Colorado). I appreciate how well Eddy handled my A 1,2,3 service on my 2015 CR-V. I also appreciated the opportunity to briefly speak with Sebastien about the work done and ask questions about servicing options, considering what had already been recently done in the past several months. That kind of communication is very meaningful to me.
I have bought 2 cars from the Car-max in Albuquerque, NM. I have had a great experience both purchases and would highly recommend anyone shopping there. I appreciate the extra effort the manager made when my license would not scan because my dog got a hold of it. Thank you Car-manx
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