My first time there, everyone was super friendly and helpful. My first time buying a car on my own, and Katrina as well as everyone else, made the whole process easy for me.
I will definitely buy from them again.
very friendly on arrival to service entrance. oil change and brake check was done fast and we were out of there before 1 hour. front desk workers are very friendly and helpful with questions. very satisfied with service
by Don, Nancy, Schatzi & Wolfgang from Aransas Pass, Tx
July 13, 2014
We had to have our Mercedes Sprinter Motor Home towed to this dealer. From the 1st phone call to the service department they were very courteous and concerned. When we arrived with our vehicle in tow we were assisted immediately by Bryan and Jace, given a loaner car and Jace even went out of his way to call a nearby hotel to make arrangements for us and our 2 dogs for accommodations. Highly recommend this service department.
My husband and I appreciate the respect and time that was given to us us the best deal possible I also would recommend for Iran and Chris mentor Estevan to mold him to be a manager. Please know that the other man clay is not a good fit for your site he just does not have the people skills there is no heart when he speaks with any of the customer that we witness so dry again opportunity to maybe look at this and chance to really reflect on how he makes customers feel.
I purchased a certified car from this dealer. Great communication with the internet sales rep and the finance office. MB offered better financing terms than my local bank. I had a short layover in Albuquerque, the salesman took the car to the airport very early in the morning for a text drive. The dealership was flexible with vehicle delivery (they stored the car for over a month). Only one hitch, I specifically asked (via email) if the car was equipped with Bluetooth streaming audio. They answered "Yes", but in fact the car had Bluetooth connectivity for the phone, but NOT for wireless music streaming. Overall this was a very positive experience, as expected from a Mercedes dealer!
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