Compared to the dealer I dealt with the day before, this place was a stark contrast. I was at easy and didn’t feel pressured at all. Shannon was top notch and took her time to get to know me!
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
Stress free test drive/purchase.
Tony B. met us in the parking lot. Very casual, no pressure. Not like the other dealerships we went to. They made us feel like fresh meat at a piranha convention! We test drove a 2006 Chevy Trailblazer. We were looking for a pickup but had no luck after 2 weeks up and down the I5 corridor from Seattle to Bellingham. Tony B. was very patient and polite. The experience was refreshing to say the least.
So, we bought what we needed, (NEEDED not WANTED. I wanted a Lamborghini Countach but my wife said it would be difficult to fit a tow hitch on it).
Shout out also to Jeff. He helped us out by arranging a couple of fixes to the vehicle. Needless to say we were very impressed by the service. All-in-all a very pleasant experience. When we win the Lotto we will buy all our future vehicles from Dewey Griffin.
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
This car is awesome for looks, but not so great when you are short like me. I could barely see over the steering wheel :(
No car I've ever owned has compared to the speed and get up this one has though! I absolutely love the vehicle- just wish I could see!
Excellent, thank you Chris, Drew and John and John
by Adrian from Anacortes, WA.
June 28, 2017
Don't know that I would go anywhere else. Very responsive sales folks. Good quality used cars. Treat you like family. Couldn't ask for more. Thanks Chris Drew John and John in finance you were all very easy to work with.
This has been a great car.
by zoey from idnianapolis IN
November 13, 2018
I love chevy trailblazer. I think there a great car. I would pick a SUV over any car. They feel safe to me. I think they last the test of time.
Took our Niro in for its first oil change. Had a pleasant wait in the comfortable waiting room with free coffee and popcorn while we watched television. The car was done in one hour as promised and delivered to the door washed and vacuumed. And all this was FREE! Does my Scottish heart good to get that kind of treatment. From the buying to the free car washes and oil changes, it has all been great with Jerry Smith Kia.
Great little car
by Kalli from Hayti
December 29, 2018
I have a 2017 Chevy Sonic Premium with Turbo.
This car has pep. I would suggest getting a turbo no matter your needs as it will help you negotiate traffic. This car has comfortable seating as my Acadia which I downgraded from. It has heated seats and steering wheel, the steering wheel doesn't seem to get very warm but I hardly use it. I hate keyless start but that's kind of standard anymore. I've left my car running a few times when I get out of it on accident. I was looking at an Impala Premier but couldn't find a price I could afford and have trouble driving "big" vehicles hence my downgrading from an Acadia
I haven't had the Sonic in the shop yet. I bought it used with 46,000 miles and have put about 10,000 on it. It's a comfy car and my husband who is 5"11 even agrees that is comfortable. It is a tight car no doubt. It is slightly loud but I'm used to it with other vehicles.
It's a very fun car to drive. It has a huge trunk and fold down the seats for more room.
The ride is a little bumpy due to the low profile tires, I would like to get some different thicker tires for a more cushioned ride but other than that I wouldn't change much.
I was devastated to have to replace my beloved and recently wrecked 2003 Kia Sorrento, but Brice and Steve made it almost painless, with a price that was fair to all parties. If only there had been some coffee, it would have been a prefect Sunday afternoon.
Car is poppin' for the price
by SatisfiedSean from Elkhart, Indiana
January 7, 2019
Definitely feel like i got some bang for my buck on this one. The Gas mileage is OUTSTANDING!. Sleek little car with a ton of interior space and ridiculous get up and go for such a tiny, gas saving engine. I think overall to say I am pleased would be an understatement.
We cant say enough of our experience at the Bellingham Toyota dealership. Crystal Mervyn was our first contact. Very professional! With her quick response and online quotes she brought us to the dealership. Crystal Glynn closed the deal on not one but two vehicles. Very smooth process. Wendy Hugo made the finance portion look so easy. All three show a high level of knowledge and are very professional in what they do and should be commended for their great attitude and hard work.
by sjilly93 from Mansfield, TX
November 29, 2018
Drives like a luxury vehicle, not a truck. Very comfortable ride & super dependable. The features are great and it is a beautiful SUV. Would definitely recommend!
My wife and I had been eyeing trucks on the lot for months. After finally deciding to buy we went to cars.com and found a truck that we fell in love with. Just so happened to be on the same lot that we had been driving past for months. We spoke to Bob and he was beyond helpful. Price of the truck was very fair (below KBB estimate) and they gave us far more for our trade than was expected by me or my wife. After meeting several of the members of the team and seeing how friendly and down to earth they are, I will be buying from them in the future.
Great work truck
by AZSparky from Phoenix,AZ
December 1, 2018
Perfect truck for my needs as a contractor. Strong engine with plenty of power for towing. Roomy and comfortable interior. Rides very smooth on highway and local roads.
Last month I saw a Lariat on the Pacific Coast Auto website so I went to check it out. It was awesome but actually more truck(& $$) than I needed. Travis then showed me a 2010 F-150 that was just traded up. I LOVED IT! I BOUGHT IT! It has enough bells & whistles to keep me happy, drives beautifully, will pull anything I throw at it, and now I am adding all the cool accessories I can find, including Cabela's pink camo seat covers! This is one cool truck! Thank you both Travis & Steve for an easy deal, a good buy, & a very comfortable store. You are highly recommended.
Dream truck and rides like a dream
by NewChevGuy from Fairview,Alberta
January 11, 2019
This truck is perfect for me. Its not the loaded model but it has all the basics for a comfortable ride which is really what you only need for a starter.
My husband and I were looking to buy a new car. Mark Johnson at North Cascade Ford was awesome. He is very helpful and friendly. We did not feel pressured to buy anything. Awesome place!
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
I am an out of state buyer and purchased a 2010 Infiniti QX56 from By Design Auto Group. They made the process very easy from start to finish. They even picked us up from the airport in our vehicle so I was able to drive it before finalizing everything and had everything checked out for our long drive home. When a mechanical issue arose while we were a few states away I contacted them right away. Both Jason and Stephanie were extremely helpful and genuinely concerned that we were stranded far from home. They offered a few different solutions for us, all of which were very fair and even favorable for us. They went above and beyond what they could have done. The integrity of both of them as well as their dealership is outstanding. The customer service is exceptional, even after the fact. Everyone we told our story to back home is amazed at our experience and how rare that is. I cannot say enough good things about them and I highly recommend them!
Drives like train
by lubasha from Renton, wa
October 7, 2018
Powerful and strong. Safety is 100% in this truck Driving one is best feeling of luxury and safety #1 best truck every Recommendation it for sure.
Both Kirk and Jason at By Design Auto Group were straight forward and honest during the entire process. I thoroughly do my “homework” before walking into a dealership, and everything they had to say matched what I knew to the “T”. The level of knowledge they have here and the fact that they openly discuss every aspect with you on your terms was above and beyond what they had to do. I will be back for sure, and would highly recommend them even to my close family and friends.
by Brandon from Terre Haute, IN
January 8, 2019
Wanted this truck since my dad bought one. Great quality, very comfortable ride. 327 engine is slightly less impressive than the 350 engines in the older silverados. Notice a grab in the transmission when letting off and reapplying the accelerator, but mechanics say its the nature of that model. Otherwise very satisfied.
I bought my truck there and they were very helpful and nice. If your looking for the best quality pre-owned vehicles in Washington, By Design Auto Group is the place to go!
by Pete from Ava
October 19, 2018
i believe Chevrolet is overpriced when compared to competitors and resale of same 3500 series. A nice truck ,no doubt but to 10 thousand above competitors is hard to justify and i had not meant a sales person up to the job
Joshua Treat was both very busy and absolutely with me and my wife when we came in to buy a car. Since we had a COSTCO relationship established there was no bickering over price and no hassle. We got a Bolt, which is a different breed of vehicle than a gas powered one, and Joshua gave us enough information to get out of the dealership with no mishaps. Maybe a little more practical advice about how to use/deal with an Electric Vehicle would be nice, but that is very hard to give just the right amount. Excellent service, and so far it appears to be an excellent choice for vehicle.
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
Quentin was outstanding. He listen to us and our needs. Very professional, knowledgeable and courteous. We would recommend Blade's Chevrolet without a doubt. All the people that helped us were great from service to sales and sales support Thank you Blade Chevrolet John and Debbie Hill
Owned other Tahoe , new one not as good
by Johnnyecolab from Jacksonville, Fl
January 7, 2019
New one seats not as comfortable, sits to high compared to other brands. Gas mileage is better , premium ride suspension I fill is not up to expectations. Price is to High for product offering.
We purchased a new truck and dump kit from Blade for our business. The initial experience was great, Quentin and everyone else there was super friendly and helpful. As happens when you buy many trucks for a business this time we got a brand new lemon - the motor blew the next day. Of course we were frustrated but Quentin and his team worked quickly to get us a loaner that we could actually use for the purpose we needed. The service department got the entire engine replaced (under warranty of course) within a couple weeks. They turned what could have been a very bad experience into something bearable with great customer service the entire time. It is easy to be pleasant and friendly when everything goes great but when you have problems and the service remains excellent that is a true sign of what Blade and their staff offer. Thanks!
I am new to driving a dually.
by SB Sable from Borger, TX
December 10, 2018
I am loving this truck. It does not ride near as stiff as I thought it would. It is very comfortable to ride in and drive.
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