I took my Escape in for a oil change on Saturday morning I was in and out in 25 minutes. Dan was great. The only place I take my car.
Nice crossover vehicle
by Lmc924 from Michigan
December 7, 2018
I like this truck a lot...the ride is excellent, and it handles like a dream...i wish it would accelerate a little faster, and it slides quite a bit in slippery snow conditions...it gets through deep snow great though...overall its an awesome choice...great family vehicle
Great place to buy from!! Highly recommended. Sales people were great!
Its an awesome reliable car.
by Tinkerbell13 from Bellflower, CA
July 14, 2018
My daughter bought it brand new and I bought it in January this year. It has 81,000 miles and the brakes are still the original and are in great shape. The mechanic says it’s a good suv. I drove it back from CA to TN with no issues. It gets 300. Miles per tank sometimes more. It has the flex fuel. I love my car.
Andrew was a very helpful young man finding a nice car to replace our old truck. He was very patient answering many questions and even went beyond and set up my blue tooth in a car not bought there. The process in buying the car went very smoothly.
Great work truck
by AZSparky from Phoenix,AZ
December 1, 2018
Perfect truck for my needs as a contractor. Strong engine with plenty of power for towing. Roomy and comfortable interior. Rides very smooth on highway and local roads.
They were able to provide me a detailed report of the history of the vehicle as it had been serviced there throughout its previous life. All questions I had were answered before I even arrived at the facility. The vehicle had all of the bells and whistles and worked flawlessly. The windshield was cracked and that was pointed out to me (even though I honestly didn't even notice it) prior to purchase. Very competitive pricing, even in comparison with much larger dealers in Des Moines.
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
AS ALWAYS, Cindy in the Brown's service dept goes above and beyond to set up my vehicle repairs in a timely manner and stay within her estimates, and sending me home with a courtesy vehicle. I totally trust the Brown's service dept and am very happy with the quality of the repairs!
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
I drove down from Northern Minnesota to pick up a 2014 Dodge Charger from the lot. I was in-and-out in about 30 minutes. The process was fabulous and everyone in the facility showed professionalism, were helpful, and answered every question I asked. It was a beautiful ride down and the buying experience was painless. Just how you want your car buying experience to be. Oh yeah, I love the car! Well worth the trip!
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
My husband and I have only had contact/business with the service department at the Elkader location and we would highly recommend them. Very wonderful to work with and we will continue to take our vehicles there in the future as we have for the past 2 years.
Very nice ride!
by NickDubU from Seneca SC
November 15, 2018
The look inside and out of this car is amazing. Very roomy with 3rd row seats and it is a small but powerful vehicle. Would recommend to anyone.
As always, another wonderful stress free experience at Brown's in Elkader. The salesman/staff were very accommodating. The vehicle I was interested in was at another dealership so they had it driven almost 2 hours to the Elkader location just so I could test drive it, that same day. The salesman was very knowledgeable of the vehicles history and specs, even though they had just received it and they stayed an hour past closing time to close the deal and send me home in my new Truck. Got the vehicle I wanted, at the price I wanted with friendly service and a free tank of gas to boot.
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
Always exceptional service from the Brown's service dept! Cindy is the best when it comes to setting up the appointment and working around my schedule.... I wouldn't go anywhere else. They always go above and beyond for me no matter what I need. Brown's Sales and Leasing is awesome! Thank you!
Chevy Equinox Has Balanced My Transportation Needs
by tpete313 from La Jolla, CA
December 27, 2018
I love the liftgate, and especially, the rear backing camera!
Yesterday, I loaded 10+ boxes of donations into the SUV and everything fit smoothly. Plus, it fits in my one-car garage!
I worked with Wes, he was great to work with. Great experience and very hassle free. Would recommend to anyone. If I had to add a negative then it would be that they have limited inventory in Elkader and the vehicle I wanted to test drive could not be delivered to Elkader for me to drive.
It was very reliable and comfortable.
by Jan from Brandon, MS
January 8, 2019
It was very comfortable and reliable. I did not have any major repairs in the 6 years that I owned it. It was a great value for my money.
Ben is great to work with. This is our second vehicle we have bought working with Ben and we were very happy with all the people at Browns Elkader.
Worst car I have ever had
by Kae from Norfolk, Ne
December 27, 2018
A New 2018 have not had it for a year and on Christmas this had me on the side of the road with three children for a hour. It was towed back to the dealership and they say I have oil in the antifreeze tank and the part is back order nation wide. I don’t want it back I want something new . It’s crazy three times in the shop and not over 30,000 miles. Now what Chevy
The experience was great,from Greg to the owner,easy, if i said not interested in something ,no pressure just ok I,understand, it was ready for test drive when I arrived ,and full of gas when i drove off lot. No hassles no pressure,just relaxed ,friendly car dealership
Best smaller S U V out of other vehicles. eg. Kia
by Padraig from Venice, Florida
December 19, 2018
Vehicle is loaded with technology, such as navigation from cell phone, etc. Safety lane alert, wider view of back up camera. will purchase another in a few years.
Start my car search here, and usually end here too
by Jason and Lisa Rude from New Hampton, Iowa
August 16, 2016
My wife and I have bought three vehicles in our lives, and each time we started the search at Vern Laures, and didn't need to go any farther than that. The staff here work hard to find the vehicle that you're looking for and are extremely fair in their pricing. We've felt that they genuinely look out for our pocketbook as well, while we're looking for vehicle. They are straight-forward about what they have, and what they can get. If something needs to be taken care of they have been more than willing to do just that! Many places are sales and service. At Vern Laures, we truly feel that service comes before sales. You will enjoy your experience working with Vern Laures!!!
Quite a lemon car.
by Wildlife Explorer from Pine, CO
January 10, 2019
Way too many problems, engine, differential, etc. Bought car used and dealer misrepresented the condition of this vehicle. The manufacturer should have been held liable for all the problems.
It really can't get any better then this. Vern Laures is a family owned business that really knows how to take care of their customers. We have bought new and used cars and truck here and their service is top notch. No need to worry if you are getting the best deal, they are honest and fair. We travel a lot, yet try to wait to have our cars serviced and repaired at Vern Laures. They have the best prices by far. Plus their staff is the best!
Better (2017) than Honda CRV (2015)
by Tg1625 from South Bend IN
January 10, 2019
Bought a 2017 LT Equinox AWD in 2019
1) Quieter than CRV (5)
2) Braking is smoother than CRV (5)
3) Engines about equivalent (4)
4) Anti-lock brake on snow/ice condition better than CRV (5)
5) Mylink does not allow installing Carplay - worse than CRV (3) - have to rely on my wife's i-phone on a trip. I will give CRV a (4)
6) Back seat cannot recline - CRV reclines by ~2 inches (3) - only if I have to sit in the back
7) Reliability - TBD (CRV's battery died after 3.5 yrs)
8) Value: I paid ~$27 K in 2015 for a new CRV with AWD and ~$16K for this used Equinox (7400 miles) almost like new. I have been impressed except for the Carplay availability.
Always have great service when looking for and buying an auto!!
Love this vehicle
by Alex from Wisconsin
December 16, 2018
This is my second equinox and I'm in love. The 2018 was quite an upgrade from the already great 2017. The ride is very smooth. I love all of the upgraded features: heated steering wheeling, back and front camera as well as an overhead camera view, heated/a/c seats, and the list goes on. I would highly recommend this vehicle.
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