We took our 2013 Chevy Equinox in to be serviced for our trip and they did just as we asked without pressure to do more than necessary. We will continue to go to Brown's for service along with when we are ready to trade.
The customer service was excellent with a very comfortable waiting room. The serpentine belt repair was well done and done in a timely manner. The license lights are now working but the dome light does not work 100% of the time. I was well informed of the need for a used dome light assembly which would take care of the problem. New parts are no longer available for that repair so in a future time, I will inform Browns of the need to order one and repair it. I was well pleased with the service repair.
2018 Chevrolet Equinox Premier w/1LZ Review
Best vehicle ice ever owned, until...
by Locked out from East Grand forks, mn
May 13, 2019
I have had my 2008 for one week now so OnStar and membership weren't included. Came with one key. Everything went great until i started the car so my husband could move it AND IT AUTO LOCKED THE DOORS!! That's right, car running, only set of keys in the ignition and the doors were locked!! I had to wreck the visor on the driver's side and spend a half hour fishing around with a curtain rod to unlock the car!! What kind of car locks you out AFTER you've started the car with the doors unlocked?!?
We showed up on a Saturday at noon and they treated us very well, took a test drive and were told to take our time! We were dealing with Lee and he was not pushy and made a great deal on a great used truck! we didn't end up spending our whole day there they were quick with everything! And we were back out enjoying our Saturday with a new truck! Thanks guys
2017 Chevrolet Malibu 1LT Review
I'm loving it
by Nikki from Dallas, tx
April 27, 2019
This car has so far met my needs with gas mileage, comfort, leg room. It's very spacious and I must say I love that as soon as you turn off the car it reminds you to check the rear seats. No child left behind
The process of getting it fixed was very professional and explained to me thoroughly.
My only "dislike" was that when I first stopped, the warning light had gone off and the first lady I spoke with told me that if it were her, she would just let it go because it was probably just an error and went off after 25-30 miles of driving. Luckily I decided to go to the bakery in Elkader and when I came out, the warning light had come back on. So,I went back to Brown's and they immediately did the diagnostic check and found what was wrong.
I was given a loaner car to use, which was much appreciated also. Plus, it only took one day and it was ready to drive again.
As always, another wonderful stress free experience at Brown's in Elkader. The salesman/staff were very accommodating. The vehicle I was interested in was at another dealership so they had it driven almost 2 hours to the Elkader location just so I could test drive it, that same day. The salesman was very knowledgeable of the vehicles history and specs, even though they had just received it and they stayed an hour past closing time to close the deal and send me home in my new Truck. Got the vehicle I wanted, at the price I wanted with friendly service and a free tank of gas to boot.
Scheduled repair service for my vehicle. Repair costs were more than I wished to spend on the vehicle. I discussed my needs with sales person Tom Matt and he showed me a few vehicles that met the criteria. We ended up purchasing one of the vehicles that same day. We were very satisfied with the sales , service, and office staff throughout the process.
2018 Chevrolet Equinox 1LT Review
Very Reliable Vehicle(Excellent For Uber Or Lyft)!
by RP from CAPITOL HEIGHTS, Maryland
May 4, 2019
Very Reliable Vehicle (Excellent For Uber Or Lyft)! Loaded With Extras, Including 4WD, 4-cyl Good On Gas Engine, Bluetooth, Backup Camera, USB Connections, and much, much, more!!!
After searching the internet for a new 2016 Chevrolet Corvette ZO6 for approximately two years I stumbled upon the exact car that I wanted at Decorah Chevrolet in Decorah, Iowa. The listed price was much lower than any other similarly equipped ZO6 that I had located. Because I live in Ohio, approximately six-hundred miles away from this dealership all of our communication was either by telephone or internet. I initially spoke to Salesman, Dean Davis then Sales Manager, Shane Panos to finalize the sales transaction. All of the financial arrangements were handled through Finance Manager, Travis Jensen. Everyone at the dealership was extremely polite, courteous and professional to conduct business with. They were extremely patient and quite helpful during the entire sales and delivery process. Considering, this is the very first time that I ever purchased a car over the internet I couldn't have asked for a more pleasant, smooth buying experience. Thanks to all of the employees of Decorah Chevrolet! I highly recommend Decorah Chevrolet to anyone interested in purchasing a new Chevrolet especially a new Corvette.
We had a huge issue recently .... our son was visiting from Virginia Beach and his truck experienced a major break down and couldn't be driven back home safely.... Brown's Sales and Leasing in Elkader located the parts for his 2003 Ford F150 in record time and repaired it fast and efficiently! They were extremely conscientious of the repairs and fixing it properly. We were extremely pleased with the final costs! I highly recommend Brown's Sales for vehicle repairs. THANK YOU!!!
2012 Chevrolet Cruze 2LT Review
Great car, Affordable, and comfortable
by Master of Ceremony from Ovveido, FL
April 24, 2019
This car meets all of my needs. It is fuel efficient, nicely equipped and affordable. Handles nicely around town and on the highway. Just a great car for the money
AS ALWAYS, Cindy in the Brown's service dept goes above and beyond to set up my vehicle repairs in a timely manner and stay within her estimates, and sending me home with a courtesy vehicle. I totally trust the Brown's service dept and am very happy with the quality of the repairs!
2014 Chevrolet Silverado 1500 LT Review
by Silverado owner from Topeka, KS
May 1, 2019
If you’re looking for a truck, Silverado is the only way to go. Driving a Chevy take your xxxxx out of your wife’s purse and back where they belong.
Overall i am pleased with the car, it appears small from the outside compared to other crossovers but it has ample room. I dont feel cramped in it as opposed to the large sedan(Lacrosse) i was considering. Pros- It has plenty of pep when you hit the gas 252hp turbo so you are never lacking for power. Lots of tech features along with modern safety features . Collision avoidance ,Apple Car Play Etc. Stylish and sporty, AWD option and 19inch wheels. Good gas mileage. Cons- occasional issues with the accessories (bluetooth and AppleCarPlay).The startstop system can get annoying but it doesnt bother me as much as most reviews ive seen. That being said i would turn it off if i could, im not really sure it saves gas.
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