They were able to provide me a detailed report of the history of the vehicle as it had been serviced there throughout its previous life. All questions I had were answered before I even arrived at the facility. The vehicle had all of the bells and whistles and worked flawlessly. The windshield was cracked and that was pointed out to me (even though I honestly didn't even notice it) prior to purchase. Very competitive pricing, even in comparison with much larger dealers in Des Moines.
AS ALWAYS, Cindy in the Brown's service dept goes above and beyond to set up my vehicle repairs in a timely manner and stay within her estimates, and sending me home with a courtesy vehicle. I totally trust the Brown's service dept and am very happy with the quality of the repairs!
I drove down from Northern Minnesota to pick up a 2014 Dodge Charger from the lot. I was in-and-out in about 30 minutes. The process was fabulous and everyone in the facility showed professionalism, were helpful, and answered every question I asked. It was a beautiful ride down and the buying experience was painless. Just how you want your car buying experience to be. Oh yeah, I love the car! Well worth the trip!
My husband and I have only had contact/business with the service department at the Elkader location and we would highly recommend them. Very wonderful to work with and we will continue to take our vehicles there in the future as we have for the past 2 years.
As always, another wonderful stress free experience at Brown's in Elkader. The salesman/staff were very accommodating. The vehicle I was interested in was at another dealership so they had it driven almost 2 hours to the Elkader location just so I could test drive it, that same day. The salesman was very knowledgeable of the vehicles history and specs, even though they had just received it and they stayed an hour past closing time to close the deal and send me home in my new Truck. Got the vehicle I wanted, at the price I wanted with friendly service and a free tank of gas to boot.
Always exceptional service from the Brown's service dept! Cindy is the best when it comes to setting up the appointment and working around my schedule.... I wouldn't go anywhere else. They always go above and beyond for me no matter what I need. Brown's Sales and Leasing is awesome! Thank you!
I worked with Wes, he was great to work with. Great experience and very hassle free. Would recommend to anyone. If I had to add a negative then it would be that they have limited inventory in Elkader and the vehicle I wanted to test drive could not be delivered to Elkader for me to drive.
The experience was great,from Greg to the owner,easy, if i said not interested in something ,no pressure just ok I,understand, it was ready for test drive when I arrived ,and full of gas when i drove off lot. No hassles no pressure,just relaxed ,friendly car dealership
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