Used 2023 Chrysler Pacifica for sale near Hayfield, VA

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

The service was was ok. My oil monitor wasn't changed back to 0 miles once it was changed and I had to go back a second time.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Jason Barrow helped me get a car today! his service is amazing. I will send him all I know

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Mr.CP is the best he gets me in and out . Never have to worry about anything. If something is going on with my vehicle he will let me know what the best option is. Very professional and always greet you with a smile. I’m so grateful to have him as a service rap.

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

The best buying experience i had in 60 years. Everyone was professional. There were no gimmicks or pressure.

Gracias por todo Petra, segunda trocka compramos cobtigo, otra cez para la compañía y regresamos de nuevo! Eres siempre muy amable y patience, de verdad agradecemos mucho.

I found the sales experience to be excellent. Both my sales person and sales manager were engaging, helpful and honest in their approach. The sales process itself was very quick and with the professionalism of the business manager, both painless and enjoyable. I was very happy with the entire process!

Darius was great and really knows his stuff. He wasn't just trying to sell me a car but also HELP me with making the right decision for me.