New and used 2025 Chrysler Pacifica for sale near Irondequoit, NY

My daughter just got home from college. I realized her inspection and registration was a month overdue The very next day I stopped into West Herr and spoke with Chris Malone. Chris was able to immediately get me in to have the compass inspected. I have been going to this dealership for over 20 years and always have positive experiences. From buying new vehicles through Johnny D the service department with Chris Malone and the mechanics In the shop area. I have recommended West Herr to family and friends and will always Start my shopping experience there.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Although I wasn't able to purchase a vehicle due to corrections required on my car fax sheet. Bob is patient, straightforward, and knowledgeable. Lastly he exposed an unfavorable deal from another dealer that had interest in my vehicle which I am grateful for.

Your sons car would have gotten fixed with great service if you didn’t call the dealership swearing at the employees before and during the appointment. I hope you get the help you very clearly need.

Don’t know where to start regarding my experience with Victor CDJR. I recently purchased a used Corvette. Everyone on the staff was enormously helpful, Kellie who assisted by phone ( I live outside Buffalo) to Kevin Renna my salesperson to the business manager. Low pressure, helpful and knowledgeable. The vehicle was fairly priced and the experience was great. Further, this company has integrity, something that’s in short supply too often. I say that as during the vehicle inspection the technician discovered dry rot on the inside of the tires. I would never have known. Instead of ignoring the issue or advising I’d need to replace the tire Victor CDJR replaced all of them at no charge. Not a cheap thing to do. If you’re looking for honesty and integrity look no further.

This was probably one easiest trade in and used car purchases that I've ever had. Kevin was very responsive and not he slightest bit pushy at all. Worked out the deal before even coming into the dealership and everything went smoothly during pick up. Would definitely recommend.

Austin Salvaggio took care of all the details and made things easy for me. I drove up from Pittsburgh, dropped off my trade-in, signed a bunch of papers, and drove home in my new car.

Very easy buying process. Great price and honest people to work with. Will definitely be going back in the future when I need any work done or a new vehicle down the road.