Went to Coughlin Hyundai in Heath on 10/27/18 to test drive a 2019 Sonata and look over a 2018 Sonata Limited 2.0 Turbo that was on showroom floor. Plan was to get a 2019 Limited in the Spring and order what we wanted for color etc. Being a 10 year Sonata owner we were satisfied with Hyundai.
We were met by Chip Price, sales associate and we first off saw the most beautiful gray Limited on the floor and it was getting serious. Chip got us into a Sport Sonata 2019 and loved it on the test drive.
Chip went over the many great features of the 2018 Limited and we were sold on it. We decided to get some numbers. With the great deal we were given on the Limited, we closed the deal.
I went back the next day after all financing was finalized by Jim Brown and signed the paperwork. Wife and I returned a few days later to pick up our awesome car(after Polysteel Coating applied). Chip spent over and hour going over the techy stuff with my wife and I so she could feel comfortable since she will be primary driver.
Chip and Jim were 5 star from the get go. All personnel were friendly and greeted us each time we came.
Looking for a new car? Head to Coughlin Hyundai Heath and you will never regret it.
I purchased a used 2015 Ram truck. McHughs only provided one key, and could not make me a second one. I had to go to another dealer the next day to get one made. The truck was almost out of gas when I left the lot. One of the rear signal, brake lights did not work, had to stop at a parts store to fix it. I should have caught all of these before I bought, but guess I assumed some things. Staff was friendly, facilities nice. Indifferent on recommending this dealer.
Purchased my 2015 Cadillac SRX today and have never been more in love with my car and the car buying experience, went above and beyond for me to get into this vehicle. I was in constant contact with them for over a week due to my hectic work schedule. It was a absolute pleasure working with both of them. I will be back in a couple of years to buy a vehicle for my son. I recommend Platinum Motors to everyone. You want a fantastic car buying experience?! Come to Platimum Motors!! Thanks again Platinum Motors
Vince and Ryan were both very professional and helpful. It felt like they were trying to get me a vehicle I wanted at a price I was happy with, without trying to take advantage. They also offered to fix an issue (missing antenna) on my used vehicle to make sure I was satisfied with my purchase.
The service was great!!!! From the moment I sent out that I was interested in one of the vehicles, I got a prompt response. Plus, the dealer made sure I was available and double checked when I would be arriving.
The guys there were so great! Kyle was our salesman. He was polite and friendly they entire time. So easy to talk to. My child loved him. Then signing the papers we had a gentleman print out papers for my kid to sign so he felt included. Seriously such great service. We left very happy.
It was our first time buying a brand new car and no one pressured us in buying what they wanted to sell us we new what we wanted and they went the extra mile for us on make and model want we can do with it and not to do with it
The level of respect & professionalism is un-heard of these days but at Matt Taylor Kia you are treated as an individual not just the next sale. Their team put me in the “Exact Car I Wanted” WITHOUT PERFECT CREDIT or a down payment. Excellent team!! If your interested in a new or used Kia or other models do yourself a favor & give them a try. Soooo Thankfull Mr. Metzler answered the phone and without pressure encouraged me to stop in. Thank You Matt Taylor Kia
We were recommend Byers by a teller at our credit agency after having an annoying experience at another dealership. We went in and worked with Tony who took great care of us. They pulled a car for us from another lot in their network since they didn't have what we were looking for in stock and answered all of our questions throughout the process.
It was a far better experience than heading to the other dealerships who tried to cajole us into using their credit options rather than going with the ones we had already set up. We didn't feel pressured here and had a very good experience.
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