Service advisor Nicholas is such an amazing guy to work with! He is very thoughtful all while striving to complete the task at hand all handling multiple clients. I’d like to say thank you for being extremely professional aiming to please.
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
My representative was great. He was veey helpful and kept me informed throughout. This place has gone downhill ever since AutoNation has taken over. Booking a service apointment was an absolute waste of time since they could not even look at my car until the following day anyway.
Great, professional service from Ray Coleman and Amanda in finance. They gave me options, explained what would benefit me most and made great suggestions based on what I told them I wanted! They were not pushy and allowed me to be in control of my purchase
Didnt like the fact that because you buy a car cash they cant provide you not even 1 day warranty like what if you didnt notice something minimal they should give you at least a week i mean not necessarily on the body of the car but at least any mechanical things you may have not noticed like a horn not working. -_-
Robert is a quiet man being that he is not pushy to seal the deal. He gave me all the info i needed in order to make the best decision for my budget and woked it through to management. I have a Ford Edge i love and am excited i was finally able to get an SUV. Initially I Leased thru him and then purchased the vehicle at lease end. Ive had the Edge 3 yrs so far and not a hint of trouble. I so bery much love driving it plan to keep this for another 10-12 Yrs atleast. Thank you Robert and your finance team.
Looking for a used vehicle in great shape and a reasonable price? Than do yourself a favor and stop by Fincher???a Texas Auto & Truck Sales. They have a wide variety of trucks and they will do everything they can to help you drive away in your vehicle of choice. Great customer service and not pushy when it comes to closing the deal. Thanks for the finding something in my price range and putting a smile on my face.
Al gave topnotch service he was very patient and served our needs and made the experience a great one. Very professional and really cares about his customers. Got a great truck with more than what i expected to buy. This is a great dealership
I'm really glad I chose Texan dealership to purchase my new truck the customer service was above and beyond and it was a pretty quick process I did not feel pressured to buy something that I did not want the only downside is my new truck comes with two key fobs and the second one has been misplaced at the dealership and I'm still waiting to hear back as to whether they're going to mail it or I have to pick it up
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