Used 2018 Dodge Durango for sale near Merrifield, VA

Great service with Shawn and makes you feel welcome. Oil change was done they resest my car did tire rotation and I didn't wait long.

We've had a few hiccups in the car the one I'd like to most point out that I think there needs to be a recall on the back LED light stripping failure

Masooda and Alex did a great job at helping us get the car that we wanted.

Dodge Durango GT with towing package. Great SUV for the money. we currently have 34000 miles and no major issues so far. Our Uconnect system had to be replaced because it would not update. Was covered under warranty. We tow a 5000lb travel trailer and it does fine on the flats , but struggles a bit in the mountains. I was impressed how all the operating temperatures were in check while pulling a 7% grade on a 95 degree day. (I have since bought a Ram 1500 to do the towing). This car is an excellent road tripper and I am impressed with the spunk of the 3.6. So far the only weak link has been the Uconnect system. I hope it holds up for the duration of the vehicle.

I enjoyed my test drive experience and the staff was attentive. However, the rep who worked with me and my boyfriend insisted on accompanying us on the test drive. No other rep had joined us at other lots, either private or dealership, so it seemed like more pressure and less privacy. We also had to tell the dealer that we’d meet him inside after talking privately. Again, pressure. That, plus no acknowledgement of the need for cosmetic repairs—duct tape under the seat, a hole worn through the driver’s car mat—made it fairly easy to walk away from a decent car.

Love it rides great sport mode is fun love the leather and sun roof and works with my son's wheel chair and all the options are a plus

This car had less than 23,000 miles. I purchased an awesome car. The drive is smooth and relaxing. I would recommend a Dodge Durango to anyone.

This car has exceeded my expectations! Looking forward to using the tow option which was a major reason to buy. My family is excited to take a trip in it.

Arman and Jason in Finance were great and made it happen and got me into a vehicle.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

My husband and I had an overall good experience with Auto Trademark. Our salesperson, Zee, was very pleasant and thorough and took time to review all paperwork with us. He made an effort to make sure we were satisfied with our car even after our purchase. Our only wish would be that the regular price of cars be printed in advertisements with the "special" price for veterans printed in parentheses next to the regular price. We did not scroll down far enough to read this information and were surprised that the selling price for non vets (us) was around $1,000 more. So, that said, read the ads very carefully and then you will have no surprises. We are satisfied with our purchase and are happy to recommend Auto Trademark.

It was a great experience. Friendly and knowledgeable salesman. The wait time was reasonable. My overall experience there was great

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

Stanley was the most humble attentive and courteous sales guy I meant His personality was easy to tell him my car needs and made an extremely satisfied customer

Edwin got me approved for a nice SS Camero he worked hard getting me the car I'll definitely be going back to buy future vehicles and definitely will be dealing with him thanks Edwin

The website was accurate and the employees were helpful. I found exactly what I was looking for.