We sent an email Thurs morning saying we were interested in a specific car--It wasn't very long before Samuel Stovall called us... per our request, we set up an appointment for 10:30 the next morning---we got there and Sam met us at the front doors with the car we were interested in.. took a test drive and filled out the paperwork ( Sam was very helpful with the paperwork)-- Eric Highley did an awesome job getting us a great rate on our financing---we were signing the papers before noon--- had to wait just a little bit for them to finish detailing the car BUT that was okay as it was a nice day and we sat out on the patio sipping tea---when the car was ready, Sam took the time to answer all our questions and show us how everything works.... Awesome Customer Service from Sam Stovall, Eric Highley and everybody else involved in the transaction--- it went smoothly and was done in a short time--- the only way it could have been faster is IF we had filled out the financial info online ( like we did last time we bought a vehicle) and emailed it ahead of time... We are repeat buyers BUT it was 18 years ago that we bought the truck from them-- it was an awesome vehicle with no major mechanical problems- with the excellent customer service we received the 1st time, we naturally came back to Joe Machens Ford.... I also wanted to say in response to another review I read on Google, we are NOT wealthy people / "important people" NOR look wealthy--just plain old everyday folk and we received AWESOME SERVICE.... I loved the fresh popcorn and the wide variety of drinks ( raspberry tea is to die for)... the restroom were clean and well stocked.. and the huge TV and lounge area was great.. as was the patio. Thanks Sam and Eric for everything... Van and Nancy Kessler
I had my old car for 13+ years (time flies!), so I was definitely needing a replacement. Trent Custard & Columbia Honda made it very easy for me to find a new vehicle that "fit" me just as well as my old car did. I drove a few different styles around for a couple of days each and finally settled on the 2017 CR-V. Having the chance to take the cars home with me was perfect. I was able to drive around and figure things out at my own pace and not feel like someone was looking over my shoulder while I was trying to make a decision. Even signing the paperwork was so much easier than expected! I had always anticipated a huge headache to come along with buying a new car (which was partially why I waited so long to get a new car!), but that was definitely not what I experienced working with Trent at Columbia Honda.
2019 Dodge Durango GT Review
Love My Durango! Stylish and Comfortable!
by DurangoFan! from Lakefield, MN
May 15, 2019
Great looking, stylish, comfortable, great leg room, superb sound system, great features! Very quiet ride, little exterior noise, love the power this beast has, Love that HEMI engine!
After searching on Cars.com I found and bought my new Mazda from Joe Machens which is how I got introduced to their service department. I've long been told that for service you are better off avoiding the dealership and sticking to the other shops. Boy that is completely untrue!! I get all my regular oil changes, and I've even had body work done on my car door after a run in with my garage door (pretty embarrassing) at their service department and collision center, I even bought my tires there when they were due to be replaced. Dave, Michelle and everyone in service gives everybody the royal treatment. Loaner vehicles for FREE for longer repairs, shuttle service if you need to get back to work, free wifi and Diet Cokes if you wait in their lounge which I love! Competitive pricing, and certified techs that stand behind their work and guarantee it and that gives me peace of mind I just can't get at a big box store. I am a young woman and I really appreciate having an HONEST and trustworthy mechanic who treats me with respect and like a friend. No matter what I'm driving I plan to continue coming here for service. They are seriously the best!
2018 Dodge Durango SXT Review
Well so far it’s really reliable
by Silver Bullet from Springfield Oregon
May 3, 2019
This car is really comfortable DVD player amazing car, lots of leg room seats are so comfortable lumbar, heated, vented seats, heated steering wheel.amazing car, oh yea beats stereo, to many extras to list, and that HEMI engine will sit you right back in your seat
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