The review I left for Barkau on Google.
December 3, 2018
This review will be long winded, but I promise it's worth it! I really cannot say enough good things about my experience at Barkau. I was able to work with Tim Border and I gave him a challenge: to find myself and my husband cars with under 50k miles and to make sure our payments stayed under 500 a month TOTAL. Tim did it for us and he did it in a week. I got an awesome deal on my new Chevy Cruze with under 12k miles and my husband was able to get his Cruze in a hatchback with under 19k miles. Not only did we get awesome cars, but he worked so hard to get our 2013 Escape traded in for its maximum value. And the cherry on the entire experience was how kind he was to not only my husband and I but to my nephew. Tim allowed him to stay and watch cartoons while we test drove, took him to bring cars around for test drives, allowed him to be his "assistant" and even went as far as to offer him pizza while he waited (he even picked those pesky olives off of the pizza for him. Thanks Tim! He still talks about his day at work😂). Tim is great about communication and I have his personal number to be in contact with him throughout the process. And when I say communication, I mean right away. I texted him Sunday to say my air conditioning was making a whiny sound, and he texted me on his day off to let me know he would be available the next day to get it worked out. I am actually sitting having my belt replaced as I type this within 24 hours of voicing my concerns. What a fantastic company and what a fantastic man to work with! Additionally, I really felt like I was never being pressured into a sale and that my budget was being respected. I truly felt like a valued customer. I was made to feel like my time and money was important. My husband and I are very impressed and have told many family members about our experience as well. So much so that my mother is considering trading in her vehicle sometime in the near future and considers Barkau a place she would start her shopping experience. I really cannot say enough nice things about the business and Tim. Both my husband and I are so appreciative. I hope that we will have these cars for a long time, but would definitely make it our priority to shop with Barkau again.