Came into Bob Caldwell looking to pick up a used car, staff was friendly, the auto selections on nice and Greg Haemmerle helped me out a lot in making my decision. I’d come back here next time!
Reliable in cold & snow or all weather
by Dragonturd from Edmonton, Alberta
January 1, 2019
Great for big families,
Lots of room for carseats, kids & babies
Better & more convenient than SUV
Tons of room for storage & packing items
Perfect height kids can climb into themself
Sliding door is perfect for putting in baby carseat and kids when someone parks to close beside u.
Greg Haemmerle did a wonderful job making sure I actually liked the car that I wanted. He took his time to explain everything and address all my concerns. If you’re looking for a new or used vehicle, I highly recommend him.
The best vehicle that fits our needs
by Carol from London
January 1, 2019
Mobility and enough room to travel. The van has a very nice sleek look and came with much more options than the one we traded in. Just love it.
Yea they work with you on your payments as long as you keep in touch with the dealership. Also help you leave there with a car. Really love the energy in there. Lol just say they stay true with you on helping you.
The service was great!!!! From the moment I sent out that I was interested in one of the vehicles, I got a prompt response. Plus, the dealer made sure I was available and double checked when I would be arriving.
Came here to see a used 2016 V60 Volvo Wagon. This was our first time at the dealership and have never owned a Volvo. I was pleasantly surprised at the professionalism and atmosphere here. Our Salesman Thomas Ford was great. Very pleasant and professional. Everyone here was very easy to work with. We had a great experience and love our car. We will be back.
Great van for a family with kids
by Paul G. from Rochester, NY
December 25, 2018
We looked at several vans before buying the Dodge Grand Caravan GT. We got some options including heated seats and steering wheel. This has been a wonderful car for our kids and the stow-away seats allow as much space in the back as most truck beds. It rides smoothly and has many features that older vans do not, including back-up camera and navigation system built in. We recommend this vehicle to anyone interested in lots of storage. So far, we love it.
Had a great experience leasing a new Volvo XC40 at Byers this week. My salesman, Tom, was awesome. He was able to show me all the features of the vehicle and move the process along swiftly. I highly recommend.
Excellent price for a low mileage 2018 vehicle.
by KENT from Carlsbad, CA
December 10, 2018
Great car - Hauls stuff like a van, feels like a luxury car. The GT upgrades are worth the price - Leather seats, power passenger seats, stiffer suspension. My only complaint was with the dealer - they did not honor their price guarantee. My wife has to argue them down. Will never go there again.
Just bought a slightly used vehicle from Byers. Thomas Ford was a very personable salesman who reminds you of a favorite relative. I honestly hate the process of buying a new car butttttt....this purchase was a great price from the get go and Mr Ford was very attentive listening to my needs and treated my family well and made the process simple. I had very different experiences at other car dealers in Columbus where employees acted like there was no negotiating on things I did/did not want and made misleading statements about extra fees and costs. Mr Ford was very straightforward and all information and costs he quoted were spot on correct.
I love How comfortable it is!
by Bre from Clarksville Texas
December 9, 2018
I love The interior and exterior! It is smooth and sooo comfortable! The black on black was so perfect for me! I had A Chrysler prior to this dodge, and I like the dodge better!
My husband and I went in to view a Toyota Avalon and met a very nice salesman, Thomas Ford, He wasn’t a “typical” salesman that you usually run from. He seemed very honest and had a great personality and wasn’t pushy at all. He was very enjoyable to work with. The whole dept was friendly but our salesman Thomas Ford put the icing on the cake. We love our purchase and our experience at Buyer’s Volvo.
Excellent for the Money
by Mac Ram from Harrow
November 25, 2018
Excellent value for the money, strong performance, lots of room inside, very good on gas, lots of interchange with seats, Dealer network needs a lot of work, want to sell, but no nothing about customer service. Dodge does not seem to care.
17 Years of Brand and Dealership Loyaly
The sales team and service department at Byers Volvo were aware that I was interested in moving into an S90 after completion of the lease on my S60. They contacted me 6 months before my lease would end. My lease was terminated early. Brand and dealership loyalty, allowed me to lease a new S90. Every person at this dealership is truly amazing and wonderful to work with!
This is the nicest minivan I have ever owned
by smudge factor from Sheboygan, WI
October 16, 2018
This is a beautiful car. It's pretty on the outside and the inside. It's got so many options inside that make me happy. Loving the hands free phone, I can actually burn my music cd's to the hard drive of the vehicle and don't have to keep them in the car. I chose right on this one, so much room. I will keep this until it just won't drive anymore. I love the outside, the change to the front end with the grill makes it look so nice.
Came here to buy a used car (2016 Corolla). Found a great deal online and was met by Thomas Ford upon coming here. He was friendly, personable, and made me feel so comfortable during the whole process from test drive to driving off the lot. His attention to detail and going above and beyond for me made me feel important and valued. He even taught me what to listen for when test driving cars and he really wanted to do anything possible to make it a wonderful buying experience.
However, the finance manager we met with (I believe his name was Dave?) did not provide the same experience. I understand we ended up making him stay past the hours of operation (although Tom didn’t seem to mind much) but his interaction with us was less than ideal. He seemed irritated at us once we declined to buy insurance saying “well, you were the ones discussing it so...” because before he approached us, Tom was discussing some of their warranties to us. He seemed to get annoyed with us easily, even when we were asking clarifying questions. But I do want to note he was the only employee we had a bad experience with. Everyone else we talked to or passed by us was more than pleasant and they engaged in conversation with us and really made us feel valued and comfortable there so I want to thank them for that.
Very happy with my Caravan
by Kenrap from Fairhaven Mass
September 25, 2018
All three have been a very good buy
Would buy another with no second thought
Comfortable, plenary or room, quiet ride.
Handles very nicely , and always ready for use.
I bought a used care from them. First of all they had the best pricing in the area for the same make, model, mileage and condition of the car I bought. Second, they were up front with pricing break downs, warranty information and even shared the profit margin for the vehicle I bought. Now I’m not much of a numbers person but it appeared that they ended up taking a loss on the vehicle by selling it to me. Third, they were honest about my trade in price and gave me a reasonable offer on the vehicle despite its condition. Finally the process was fast and easy and I felt comfortable the whole way through it. It was not like other dealerships I have dealt with where you feel like your getting a bad deal or don’t feel comfortable with the sale. Any question I had was answered with a well informed, friendly and professional answer. While I don’t ever see myself buying a Volvo in the future, if this dealership respresents the whole Byer’s family of dealerships, then Byer’s has a customer for life. I hope this review helps others looking for a new or used car in the future.
Recall situation on wheel damaged by pot holes. Mechanic test drove to see what I was referring to after I explained to service manager my problem. I was worked into their schedule and my tires were inspected and wheels balanced again, all at no charge.
We were recommend Byers by a teller at our credit agency after having an annoying experience at another dealership. We went in and worked with Tony who took great care of us. They pulled a car for us from another lot in their network since they didn't have what we were looking for in stock and answered all of our questions throughout the process.
It was a far better experience than heading to the other dealerships who tried to cajole us into using their credit options rather than going with the ones we had already set up. We didn't feel pressured here and had a very good experience.
Recently bought a used car and it surprisingly was a great experience. The salesperson was friendly and honest. However, my car did not have a place for my front license plate. The service department did an excellent job. It was a quick and easy fix. Would definitely buy another vehicle from this dealership.
Excellent for our needs
by Popo from Worland, WY
December 24, 2018
This vehicle body style hasn’t been updated in more than 10 years. It’s basically a cargo van with seats. But it has stow and go so the entire area behind drivers seat can be made into a cargo area or in our case for our dogs to take trips in. The only other newer van that does this is the Chrysler Pacifica and there are very few used ones available in a reasonable price range so this vehicle was a good choice as an alternative.
I am 54 yrs old and have bought many cars in my life. This is the one and only time I’ve ever bought a car where I wasn’t physically sick by my experience. Denny was pleasant and not pushy! He did everything he could to make my experience at his dealership as enjoyable as possible. From the moment my wife and I walked through the door we felt comfortable to test drive the car we ultimately bought with no aggressive pressure from him to purchase it.
Finally a vehicle that fits all of my needs.
by RonD. from West Brandywine, Pa.
January 2, 2019
Easy to use store-able (stock) roof rack system.
Could use more USB and/or lighter ports, but easily upgraded.
Lot's of after market things to upgrade the SXT and GT models.
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