everybody was helpful friendly courteous and kind very inte
by RONHAMMER1969 from DealerRater.com
December 3, 2018
I would recommend this dealership to everyone because I had a eventless and responsive reaction towards everybody that assisted me special thanks to Scott for being just an outstanding individual overall I enjoyed my whole experience with Landers Chrysler Jeep Dodge Ram and I love my new truck😀😀😀
Everyone is wonderful and great to me and my family. Anthony is so great because he makes you feel like you are his only customer. We always tell people to go to Landers service dept. Thank you so much.
Kristen was very helpful and friendly as we made special arrangements for my truck with a camper to come and get my truck serviced. She kept in contact with me through text and calls to keep me updated on the progress of our service. She was very nice to work with.
After 2 weeks of dealing with a sales dept that was less than helpful or honest/open, and after 2+ weeks of trying to get it scheduled, due to dealing with sales people screwing up what we asked for, the holiday & work schedules, we were finally able to bring in our durango on Friday 11/30/18, to have the mopar hitch receiver installed. The Service staff was great. Very helpful!!! I can???t say that enough. We had a great experience with them. The service folks removed the incorrect equipment (that the sales dept erroneously scheduled & carried out, totally ignoring what we had requested) & installed the mopar hitch yesterday, though it did take longer than expected (also due to having to remove the incorrect equipment) and I was able to pick it up today (due to work scheduling conflicts). Our service rep was great as well. Very thorough with the quote & explanation of work being done. Thank you Braxton, for being so helpful. The only ding that I would give the service dept was the price of the labor for the install; but I???ll look past that since they had to remove the incorrect equipment (thanks a lot sales dept & your screwup). I don???t if that made it more expensive for labor, but I wouldn???t doubt it since it doubled install time for the mopar parts.
I had three recalls that needed done. Everyone was very Friendly and work preformed on time. I would recommend the service department to my friends and family. P.S. Next time I have to write a 25 word review I???m not doing it.
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