When into the dealership to find the perfect vehicle and Jamal was more than helpful. This guy really went out of his way to make sure I was taken care of. One happy customer and proud owner of a 2018 dodge charger!
I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
I posted previously about my experience with Frisco CDJR. Since then, Paul Failor and Vinny Attaguille addressed all of my concerns and earned my business. Mistakes happen and we were able to work through the issues. I would like to amend my previous comments and share that the leadership of Frisco Dodge Jeep does take an active interest in their relationships and given the time & opportunity to discuss them, they will do right.
Very knowledgeable, polite, and listened to what we wanted everything he promised he delivered. everyone was helpful. no pressure sales fair deal on our trade. For the first time, I don't lose my cool in a dealership.
After a day of car dealerships and not seeing or getting the service I was expecting, I walked into Dodge City of McKinney and was immiedately greeted by Bobby. He could sense the defeat I carried with me but he was persistent on me staying positive, that he has what I was looking for. I initially came looking at the Jeep but switched gears to the Dodge. Bobby worked with me on my credit and my monthly price point. We initially did not agree and C.J. came over to speak with me. After reviewing they were able to get me in an amazing vehicle for an amazing price and interest rate. They stayed positive, bent over backwards and took care of me all the way through. This was by far the best car buying experience I have ever had. Best customer service and perfect vehicle for my family!
we just purchased another jeep wrangler from Don Davis, this time it was a 2018 unlimited rubicon. as with all out purchases over the years at Don Davis, we were treated great and thanks toVince in F&I and Jim in sales this time went at easily and smoothly as all our others. I wholeheartedly endorse Don Davis to anyone looking to be treated properly and getting the best overall deal possible
I had a great experience at Driver's Select this past Saturday. I worked with Charles McCormick and I couldn't recommend him enough! He was very personable and knowledgeable about each vehicle. I felt like I could trust Charles and that he truly had my best interest at heart. If you're looking for a car, go to Driver's Select and see Charles!
First class dealership. Jimmy was wonderful very personable and professional. He made my buying the car I wanted an easy process. He went above and beyond by delivering the car to my home more than an hour away from the dealership. Thank you again. I love the car .
Serbice rep, Tony L, was exceptionsl as was the excellent service he provided. And, the mechanics detail in providing repair was also appreciated. I am very pleased on the running and operation of my car. It really even sounds better! The svc rep was very clear and detailed when asking questions, and, he even took time out to drive my car. Also noted, the next day i had a svc limo come to my house to dtive me to the facility. Curb svc was unexpected! Thank y'all!
Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
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