My husband has a background in sales and I in customer service training. We do not enjoy car buying process, mainly due to high pressure sales tactics. We worked with Andy, who helped us navigate our options and was responsive to our needs. We will be coming back to the Selma Auto Mall.
It's a Van...lots of options...but still a Dodge
by Jmpapex from Murfreesboro, Tn
January 28, 2019
All the options are nice.
I like the heated seats, heated steering wheel, power doors and lift gate, remote start. The vehicle rides smoothly when up to speed.
I do not like the low takeoff power of the V6, the highest end stereo and speakers are really lacking in depth and sound. It has short legroom on the passenger side.
All in all, not bad for a $18,000 van, but spending $28,000 would have gotten the Toyota or Honda. I primarily use this van for work, so its adequate.
My wife an I bought a new car recentlly, at this facility ...had a good time good service staff was fun and knowledgeable overall I would recommend them ...they are focused on keeping long term customers
Finally a vehicle that fits all of my needs.
by RonD. from West Brandywine, Pa.
January 2, 2019
Easy to use store-able (stock) roof rack system.
Could use more USB and/or lighter ports, but easily upgraded.
Lot's of after market things to upgrade the SXT and GT models.
Great Service, Clean Facilities...I would recommended to friends and family...
Reliable in cold & snow or all weather
by Dragonturd from Edmonton, Alberta
January 1, 2019
Great for big families,
Lots of room for carseats, kids & babies
Better & more convenient than SUV
Tons of room for storage & packing items
Perfect height kids can climb into themself
Sliding door is perfect for putting in baby carseat and kids when someone parks to close beside u.
My husband and I bought a used truck from Selma Auto Mall and had such great service from everyone there that we had to go back when we bought our new Journey. Brian was so helpful in answering all my questions. Honestly they have some great people there that not only give you the best deal around but are also very personable. They make you feel right at home. The dealersip is also very clean and has a nice area for the kids to play with toys they provide (how many dealerships have an area with blocks and balls for kids to play with.) Brian is not only intelligent but has a great sense of humor always smiling and cracking jokes. My family will definitely being buying from here again when its time to purchase another vehicle. If you are looking for a new car I would suggest you start here.
The best vehicle that fits our needs
by Carol from London
January 1, 2019
Mobility and enough room to travel. The van has a very nice sleek look and came with much more options than the one we traded in. Just love it.
Iv'e been shopping for a new car online for about 5 months and didn't want to go to a dealer until I had all my likes and dislikes and a car in mind,when i finally decided on Selma Dodge it was because of the reviews in regards to their " Internet Consultant Brian Sanfilippo ",not only did Brian respond immediately he also had answers to all my questions,I'm now the owner of a 2013 Dodge Charger which i ordered exactly as i wanted on the advise of Brian since he didn't want me to settle for less, my Charger was built and delivered in less than 30 days it was my Christmas present.
Brian meet me at my convience, I took 2 test drives as I needed to come back with my husband to make sure he also was comfortable in the Charger as he is over 6 feet tall and not once did Brian make me feel that I was wasting his time or that he wanted to rush me into buying a car that may not work for all members of my family.
This is the second car I bought at a Selma Auto Mall Dealer and I will never look in Fresno again the 20 minute drive is well worth it,everyone should order a car at least once so that you can get the exact package,your interior and exterior colors and your "wheels" .
Kudos to Brian Sanfilippo and finance guru Butch Sells who got me the best financing.
Lil Red ( car ) went in today 12/26/12 for her cilajet and she looks even prettier, yes I bought a
"Red Charger " and can't wait to take her on our road trip next fall we plan on driving across America...
Great van for a family with kids
by Paul G. from Rochester, NY
December 25, 2018
We looked at several vans before buying the Dodge Grand Caravan GT. We got some options including heated seats and steering wheel. This has been a wonderful car for our kids and the stow-away seats allow as much space in the back as most truck beds. It rides smoothly and has many features that older vans do not, including back-up camera and navigation system built in. We recommend this vehicle to anyone interested in lots of storage. So far, we love it.
Ryan Eilts helped me in 106 degree weather, and had a smile on his face the whole time! He sold me on my favorite car purchase so far! He also helped us get the lowest interest rate, and best deal! Thanks Michael’s Chevrolet!
Excellent for our needs
by Popo from Worland, WY
December 24, 2018
This vehicle body style hasn’t been updated in more than 10 years. It’s basically a cargo van with seats. But it has stow and go so the entire area behind drivers seat can be made into a cargo area or in our case for our dogs to take trips in. The only other newer van that does this is the Chrysler Pacifica and there are very few used ones available in a reasonable price range so this vehicle was a good choice as an alternative.
Great work ethic! They did not delay and helped us immediately! They even called after our purchase to make sure the car was running smoothly.
Excellent price for a low mileage 2018 vehicle.
by KENT from Carlsbad, CA
December 10, 2018
Great car - Hauls stuff like a van, feels like a luxury car. The GT upgrades are worth the price - Leather seats, power passenger seats, stiffer suspension. My only complaint was with the dealer - they did not honor their price guarantee. My wife has to argue them down. Will never go there again.
Excellent, honest, no-pressure salesmen and manager! We had to find a car immediately on a very tight budget. Salesman Ahmad Kalbouneh and Assistant Manager Jorge Lopez spent six hours with us, searching for the best deal they could offer. We are very grateful for their time and no-pressure approach to sales. Nissan of Clovis is the ONLY dealership for us!
I love How comfortable it is!
by Bre from Clarksville Texas
December 9, 2018
I love The interior and exterior! It is smooth and sooo comfortable! The black on black was so perfect for me! I had A Chrysler prior to this dodge, and I like the dodge better!
I purchased this car last year. took my car in for warranty repair Cesar Marez and his crew did a great job very satisfied thanks.
Excellent for the Money
by Mac Ram from Harrow
November 25, 2018
Excellent value for the money, strong performance, lots of room inside, very good on gas, lots of interchange with seats, Dealer network needs a lot of work, want to sell, but no nothing about customer service. Dodge does not seem to care.
Brought my 2014 Pilot for scheduled maintenance. Advisor Angel was swift on the required check-in and paperwork early in the day with my appointment, and the mechanics were quick and efficient on the routine oil change, tire check, and hose checks... done in less than 30 minutes, "Dang!" I didn't even have enough time for my complimentary mocha to cool off. I appreciate the explanation of what was done, what the results of the check ups were, and even their appreciation for me using their service. Thank you Selma Honda advisor and mechanics! So very consistent with your service! My purchase last year of the Pilot was so easy... third one in a row.
This is the nicest minivan I have ever owned
by smudge factor from Sheboygan, WI
October 16, 2018
This is a beautiful car. It's pretty on the outside and the inside. It's got so many options inside that make me happy. Loving the hands free phone, I can actually burn my music cd's to the hard drive of the vehicle and don't have to keep them in the car. I chose right on this one, so much room. I will keep this until it just won't drive anymore. I love the outside, the change to the front end with the grill makes it look so nice.
I spoke to customer service Andrea she was very rude I told her that they kept all my keys to my house / additional car / lockbox and if they could drop them off her response was no ! The shuttle bus has too many people that they have to drop off she didn’t even try to ask the driver if he was dropping anyone of the customers off close to where I live so he can swing by and drop my keys she would not even consider helping me so I asked to speak to the manager she kept me on hold for a long time then came back said that he stepped out and wasn’t able to speak to him she deafly needs to be re-train or find another job where she’s happy and is willing to help the customer “ Poor customer service “
As the new owner of a 2013 Dodge Challenger I have got to say I have made the right choice both car and purchase wise from this place. Brian Sanfilippo from the start was great, humble, and very understanding of I was looking for. Seen the new inventory listing online and requested some feedback on the best deal that could be done for the challenger. Brian was quick to respond and kept me updated upon its arrival. After setting up an appointment, Brian assisted me with a test drive as well as making my car purchasing experience as smooth as possible. Everyone there was great, welcoming, and didn't push anything upon you. They took their time to explain what options I had, gave insight with their many years of experience, and what it took to cut the best deal. I will be recommending this place to my family and friends from now on no doubt about it!!
Jovan gave us the best customer service and experience with our new purchase! Everyone there made us feel comfortable and cared for. Big thanks to Jovan for making us a part of the Kia Family!!! We are so happy with our purchase! You are absolutely awesome!
A few months ago we were in the market for a new van to have converted for our daughters wheel chair. we were directed to Selma Auto Mall and Brian Sanfillipo at Chrysler. He was so helpful in getting us just what we needed and almost all of what I wanted. He helped me separate wants from needs and he wasn't pushy which was nice. We are very happy with the van. Thank you Brian.
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