Used 2019 Dodge Grand Caravan for Sale in Little Rock, AR

So I'd like to start with I know I probably was not the easiest client to deal with at times; but this team of people understood why I was so upset and frankly p*ssed off with the whole situation. They did not give up on my attitude or car. Anyone who purchases a car that is within the power train warranty always wonders why did this person trade in a 'perfectly good car'. Well, there is usually a reason for that. Upon test driving the vehicle and noticing an off noise but being told it was "normal" I rolled the dice that the power train would cover the off engine noise we noticed unless it was in fact supposed to sound that way. Which it wasn't (it does not make the sound from the the test drive since). Sure enough, before the first payment, the engine took a crap and gave me the panic of a lifetime. I had just made this huge purchase and now it will need a new engine? The whole point of purchasing a new or 1 owner car was to have a GOOD RELIABLE VEHICLE that I would not need to worry about for a while. Everyone worries that the larger components could and will fail right out the gate leaving you with a mount of repair bills and a xxx that is now a money pit. I called the dealership and explained what was happening and they were very understanding why I was upset with this. Melinda was able to get me lined out... eventually. It took a new engine and 3 new sensors I believe but she got it done. I did tell Melinda to please do not rush this. It's an engine. I work in service and understand not all your techs and do all your jobs. there's a reason each tech works on what they work on. And I get that. But when we were coming up on the 2 month mark it was getting frustrating. Not to mentino the rental. So I am finally about to come pick the car up. FINALLY. But upon taking delivery of the car, we didn't even make it home before the check engine light comes back. We JUST installed a new engine and a sensor ( sensors are picky and finicky it seems). Took it back immediately ( it was Saturday so I had it back Monday morning). They got me square away with the sensors however I believe Jim (who isn't here anymore to my understanding) was the advisor for that small ticket. This was when i believe we had to get 2 sensors taken care of. Then about 3 weeks later on the freeway all the sudden the transmission felt like it disengaged and a message about putting the car into neutral flashed up with the engine light. I lost it . I cried (we aren't even going to talk about the rental car/The most expensive cup of ranch incident ever -- but I'd be more than happy to hook Lauren and her dept. up with an awesome courtesy vehicle review). Was this ever going to end with this xxxx car? I called you guys up and was about 20 minutes away, upset, late to work at a new job, and pissed. But Lauren had the rental ready to go as this happened en route to work. Melinda was there and ready to run my codes as it appeared pretty serious at first glance. But come to find it was a loose battery terminal. The service department did in fact verify this thoroughly and did NOT charge me for the day of diag ( I did have a little under a full tank when I brought it that morning but was not even worried about that as long as I had the gas to get home and I did). I would absolutely recommend y'all to someone; if they will be treated the same if not better. Thanks everyone for putting up with me. working in service has made me learn a lot but also to expect nothing less than what I would let a customer's purchase roll like.

This vehicle is exactly what we wanted except for the center seats not folding into the floor but that was the dealerships fault not the manufacturer.

I didn't plan to buy a new car when I visited Steve Landers Chrysler Dodge Jeep on Saturday morning; I just wanted to look over the inventory. However, the sales staff ( Corey & Forrest) did a superb job in convincing me that the 2018 Jeep Grand Cherokee was exactly what I needed. There was no sales pressure , just an honest evaluation of my trade-in and ease of the buying experience. Great customer service in the finance department made that part of the process pleasant also. Glad to be back in the Steve Landers "fold" after leaving for a few years!

This car has all the things we need to support our family on road trips! Love how easy everything is ok the car! I would recommend this van to anyone!

My 2009 Traverse was beginning to bleed us a bit every month or two so we decided it was time to shop. I spent quite a bit of time researching my next vehicle and based on reliability, safety and other desired features narrowed it down to a Subaru Forester and Kia Sorento. I test drove a Forester 2 years ago when my wife was shopping for a new car but had never been in a Kia of any sort. I requested internet pricing from a total of 3 dealerships. Steve Landers Kia responded with an e-mail within a minute asking if they could call. I replied yes and was contacted by phone within the next 30 minutes. The other two dealerships contacted me the following day. I ended up at Steve Landers that very afternoon and fell head over hills with the Sorento. I felt that I should at least run by the Subaru dealership and take the Forester for another spin, after all it was about 10 grand cheaper similarly equipped. Before that test drive wss over I knew I was buying the Sorento. My salesman was Steve Parks, a fine, personable man with whom I immediately felt comfortable. The internet qoute i got was for a lower priced Sorento but i was able to get the same reduction percent-wise on the premium model - about 11% off sticker. I got a fair trade value for the Ttaverse. All very painless and 95% of it done over the phone. The actual purchase took a little longer than was necessary (about an hour) but, in all fairness, we were operating under a very tight schedule that afternoon which increased our impatience. The delays certainly had nothing to do with negotiations. The deal was firm. The finance guy, when we got to him was efficient and offered, but did not push, extended warranties and the like. We were introduced to the general manager and Service Department manager. A nicebtpuch. Steve Landers Autogroup just recently purchased this dealership. The building is likely mid-seventies construction but it really didn't affect my desire to purchase. They will be moving to a highly modern facility within 6 months. I really don't interact with anyone else but I observed a lot more on my three visits to the dealership. The sales staff was friendly, even playing extensively with a couple of young grade-schoolers waiting on their mother working with another agent. Overall I'd have to say this was one of my best - no THE best - car-buying experience in my nearly 60 tears. Thanks especially to Steve Parks who made it all happen.

It’s a great value. Not a lot of bells and whistles, but has the nice comforts for the price. Has lots of storage compartments and cabin space.

I can only speak for me and they treated me 1st class right from the start.even though I had challenging credit they put me in a new 2016 kia soul in October of 2015.the couple of issues that were recalled by factory were taken care of immediately.my salesperson Lamar Taylor is 1st class and he was very professional and understanding.i am very happy with the service they give and I am looking forward to when I can trade it in for a new 3rd row seat sorento.

I have only owned it for 4 days and for not being much of a van person so far we love it! It fits my family perfectly!

Bought my daughter her 1st new car & the entire staff made the experience enjoyable from start to finish. We will definitely return our business in the future!

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

We are a family of 5 with a 15 year old, a 12 year old and a 7 year old, who are all growing at amazing rates. We had a Dodge journey for a few years but outgrew it so we went with the 2019 dodge caravan. It drives very similar to the journey; smooth, good pick up. The interior has so much more room though!! The kids love that there are outlets everywhere to charge their electronic devices and they even love the dvd player (even though they all have their own phones or ipads). I definitely wouldn't base my purchase on reviews from people who have only rented it: we all know how rental cars are treated by people. This is a great choice for a family looking for an afforable minivan.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

This van is perfect for my wife and I. We look forward to going on road trips in comfort. Should have bought a van years ago.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

From the comfort of the heated leather seats to the sport car like cockpit this van exceeded my expectations of what a minivan could be. Large navigation unit, back up cam, all easy to use and intuitive. Night and day difference from the 2016 base model we owned previously.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Car meets all my need for carting around my two and a half year old twins and soon to be newborn. Can’t beat the convenience

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

The van suits all my family's needs. Space and comfort for our family travels. Very large trunk and storage under second row. Roof rack, USB and indoor storage.

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

Has met all of my must haves. Power doors, rear latch, heated seats, starter, lots of leg and storage room with the stove and go.

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

My husband and I were looking for a white Lexus RX350. We spotted one we loved but decided too late and it was gone. So the next time we spotted one we were quick to hold it. (we had also submitted a search for a white Lexus) My husband, my adult daughter, and I all looked at the ad and it said "White". Purchase was finalized on 12/162015 (we paid cash) The car was not delivered until 1/5/2016, due to the holidays and bad weather, and when it arrived it was SILVER not white. We are embarrassed to say that looking back on our paperwork it does mention silver on two pages. Our mistake. I drove it around town the day it was delivered, but the next day I decided I really wanted white. I had not driven 250 miles around town, but it was already 5 miles over the allowed mileage to return it within the 7 days. (should have checked odometer reading when it was delivered). I thought we were stuck with the silver, but Vroom is honoring the 7 day return policy and it will be a happy new year after all.

My Vroom first contact was Shannon Humbles. He was very friendly sales and he answered all my questions straight forward that I had been convinced to purchase 2018 Jaguar XE on 10/1/2018. The car delivered on time. There was some cosmetic work need to be done. Safiya Armstrong at Vroom Customer Support was my contact person. She did excellent job in handling the matter in prompt, profession and friendly way. She followed up to the end in timely manner until the issue is solved.

The sales staff at Vroom were a pleasure to work with, we were from Maryland and hesitant to purchase an Audi A6 TDI without seeing it first. We also planned to trade an older car as well and Vroom took care of everything, we took pictures of our car and sent them in for the appraisal, the process took about 15 minutes but the offer was lower than what CarMax had offered a few months before, we took it back to CarMax and received the new offer. Vroom adjusted the initial offer without any problems. The final numbers and financing were agreed upon and Vroom sent the paperwork to be signed with highlighted areas to avoid any confusion. They included a self-addressed pre-paid over night envelope to make things easy. Shipping was flawless, Vroom sent multiple pictures as the Audi was being loaded and included the drivers contact information. We received a call about 24 hours prior to the scheduled delivery asking if we wanted to accept delivery on a Sunday instead of Monday, the early delivery was perfect for us and the driver kept us updated on his progress, we received multiple calls and even had a final call saying he was 5 minutes away. It was impressive to see a tractor trailer with cars pull up to the house, total time from arrival to leaving with our trade car was about 30 minutes. The driver unloaded the Audi and we did our walk around inspection and accepted the books, keys, etc. then did an inspection of the trade vehicle, handed over the keys and let him load it. Most impressive was the after sales support, Sirius needed Vroom to activate the trial subscription; I sent an email and had a response with minutes. We also asked for a status update on our plates, the temp tags were still good for a couple more weeks but we wanted to make sure the tags were on the way or let them know to extend the tags. The sales staff at Vroom called the house within an hour and said tags would arrive later that week. Overall, the most enjoyable experience we've had buying a vehicle, no hassles from the staff, delivery to your door on the weekend, and surprises after receiving the vehicle. We were skeptical at first, the process sounded too good to be true but was exactly as advertised actually better than advertised, we'll definitely use them again!

It is great and roomy for us to fit nicely. Perfect to put my mom's wheelchair in and still have room for other stuff. I like it.

I needed an outside rear view mirror replaced on my ???98 Camry. After a mix up in the parts order, Eddie recommended I go to a salvage place for the mirror assembly. He even told me the name of the place. I went, found a rear view mirror assembly almost the exact color I needed. It cost me $11.12 (as opposed to $520! I tipped the mechanic who pulled the mirror $20.00. A friend put the mirror on my Camry in less than 5 minutes. He didn???t charge anything. I would have had to pay McLarty $125 for installation.. What I appreciate about McLarty is that they were honest and didn???t seem to be greedy to rake in the dollars and were willing to provide an alternative to the repair job. At least Eddie was. I was refunded the $76.00 it cost to order just the mirror alone through Toyota. So $645 vs $31.12 is quite a saving!

We purchased this vehicle at the end of November and took it on a cross-country road trip (in the winter) for the holidays. We even had all seven seats filled for the trip. We are extremely happy with all of the storage space in the trunk, under the seats, etc. We also love how the back two rows of seats easily fold completely flat to allow us to move large items when necessary. The windows In the middle row even go completely down! We have only owned the vehicle for two months, but we haven't had any mechanical issues.

This transaction was flawless! 95% of it was done over the phone. Being over 1200 miles away, you always wonder whether things are going to turn out the way you think or there's going to be a disaster. Kameron and Superior CDJR did a superb job in communicating every detail of the sale to me over the phone and in person. They followed through on every promise that they made to me. Including picking me up at the airport 😁.

This vehicle fits our everyday needs and provides the the comfort we enjoy. It's versatile for both passenger and cargo transportation. Performs combination of a car and truck.

Folks were friendly and greeted me with a smile - loved the (I don't recall her name) lady at the service writer desk she was so friendly and very helpful

This van has met all of my family needs. It has better pick up than other mini vans we test drove that did not seem to respond when I stepped on the gas.