I was extremely satisfied with my experience for the regular maintenance i had performed on my Optima. Shaun was completely on target and was fantastic at communicating. The only thing that would have made it 100% would have been a more timely shuttle. I do realize that one person could be only in one place at a time but, more than one person could be picking up and dropping off customers. Other than that, 100%.
It started off sort of rough working with this dealership, but in the end- I found a quality salesperson who made me feel valued and took the time to work with me. I felt very comfortable with my decision and totally would love for others to seek out James Swanson to buy a car from! Sincere, honest and never ever felt like he was giving me some "line" or "smoozing me".
I needed something better to drive. I heard of this place, I gave them a try. Sure thing as soon as I walked in there, I was approach by two young men who were very polite. I told them I was there to make some business with them. I told them my price range and what type of car I was looking for. It only took me about 30 minutes to decide what I wanted. As well the manager and owner Matt was very professional. I highly recommend this place and I hope that in the future I can be back for one more car.
Answer is, it depends. We got there at about 3:30pm and left maybe about 8pm. But we got a fair deal. We have tried to go to other dealers, and yeah they make fun of this on the radio but its true. Others dealer tried to sell us a vehicle and forcing us to put 3000 dollars as a down payment. Elder asked us how much we wanted to put down asked how much we could afford a month and they would work with what we had. Very friendly people, and my dad got his new car which is very happy about.
We worked with Michael one month ago and came back yesterday and he assisted us perfectly as if no time had passed, no presssure sale and just a fun guy to talk with during the wait, he was patient and went over ever aspect of the sale, he is a great asset to elder and we will recommmend him to anyone looking for a great car and dealership.
Michael is the best salesperson I have ever had, he could answer any question we had and was an overall great guy in general, I look forward to the great Mitsubishi we purchased and will always recommend to anyone Michael at Elder
I had a good experience at Elder Mitsubitchi in Cedar park. Manny came right out to help me. No pressure, he was friendly and very personable. He helped me figure out the car I needed. Thanks Manny for all your help I will be recomending you guys. I loveu new car
I walked in ready to turn away and walk out because I just knew I wouldn't get approved due to my credit. Cody Ryan was the first person to approach me and my kids and immediately got to work trying to make our experience a great one. He did awesome!!!!!!!! Listened to me and worked a few different angles. I drove a 2018 Outlander Sport which was BEAUTIFUL and perfect!! And after several minutes and a few jokes later, the manager asked him to show me a different vehicle, 2017 Dodge Journey. About 30 min later I was approved and signing my papers. Everyone there was so nice and welcoming. No pushing....no making me feel like I couldn't walk away. Cody was sweet, funny and very personable. He was great with my kids and included them in the sale. I'll definitely be going back there when it's time to upgrade 😊 thank you everyone at Elder Mitsubishi for everything you did. I can't remember the name of the manager but he was AMAZING and worked a miracle for my family and I.
Best service experience I've ever had. Superb, professional and personal service, with top-notch free espresso bar (and dogs) to boot! Worth buying a Subie just for this. Also, Susan, my "case worker," was especially terrific. Both friendly and professional and interested in my personal experience with the car and quality of service and operation.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Found a vehicle that I was ready to buy but their no haggle pricing was too high. As an online only dealer without brick and mortar investment they should offer very attractive pricing. I managed to find a similarly equipped car for a much more attractive price. Their customer service was great so if you find a car that you like and you like the price I would not hesitate buying from them.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
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