What great service!! Dan is the man! I know he was working hard to get me back on the road again. And they did!! I feel rest assured that if I need service, I will be taken care of. Thank you Dan, ceritified diagnostitians, and everyone in between!
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
Brought in my 2014 Denali Yukon to trade for a new body style gmc. Found what I was looking for and they fixed all the issues I had with the vehicle. There was just one thing there were a lot of little things. Taillight, sunroof, headliner, interior carpet and a few other things. They were all addressed without any questions. They had the car more than a few days for the fixes and loaned me a car for the wife and kids while it was there. Very happy with salesmanship and service. Top notch! Will purchase again when I’m ready for a new truck.
Smooth, fast and friendly. Edgar was awesome. No fuss, no pressure. Excellent service. Thank You Edgar and your team. Chris was great too. It was late in the day too but stayed till we got it done. I recommend for sure👍🏼
Edgar helped us find the car we were looking for at a reasonable level price. He followed up and made sure we were happy with it. Absolutely no pressure tactics. If you are looking for a Chrysler Pacifica he is your man.
Buck Ashcraft worked so hard to put me in the vehicle of my dreams! Through being dragged along for a two hour test drive, a tricky trade-in, and even a few unexpected obstacles, Buck worked with me through the entire process. I left the dealership with a steal on the car I???ve been wanting for years. Thank you Covert Dealership and Buck for the help and understanding throughout the lengthy process!
Edgar listened well, negotiated with management on my behalf, and responded very quickly to all of my correspondence. I appreciated his straightforwardness, his honesty, and his willingness for me to understand the sales process and the vehicles he showed me. I felt well taken care of. Highly recommend Edgar if you are looking to purchase a vehicle.
Answer is, it depends. We got there at about 3:30pm and left maybe about 8pm. But we got a fair deal. We have tried to go to other dealers, and yeah they make fun of this on the radio but its true. Others dealer tried to sell us a vehicle and forcing us to put 3000 dollars as a down payment. Elder asked us how much we wanted to put down asked how much we could afford a month and they would work with what we had. Very friendly people, and my dad got his new car which is very happy about.
We worked with Michael one month ago and came back yesterday and he assisted us perfectly as if no time had passed, no presssure sale and just a fun guy to talk with during the wait, he was patient and went over ever aspect of the sale, he is a great asset to elder and we will recommmend him to anyone looking for a great car and dealership.
Michael is the best salesperson I have ever had, he could answer any question we had and was an overall great guy in general, I look forward to the great Mitsubishi we purchased and will always recommend to anyone Michael at Elder
I had a good experience at Elder Mitsubitchi in Cedar park. Manny came right out to help me. No pressure, he was friendly and very personable. He helped me figure out the car I needed. Thanks Manny for all your help I will be recomending you guys. I loveu new car
Great service. I had an appointment for an oil change, tire rotation and a software flash updat recall. My appointment was at 0800 and I arrived at 0745. Left the dealership at 0930. Seemed a little long but no big deal, they also washed the outside of my truck!
Megan and Daniel took great care of us when we bought a new minivan. Megan answered all the questions we had and had a great sense of humor, making things a lot more enjoyable- I hate car shopping. Daniel got us through the financing quickly and painlessly. We walked out of there with a good price based on my research. Overall, a good experience.
by willie davis ram rambled one out the door from llano tx
October 11, 2018
great people all around johnnie vance super service looked around outside so many willing to help plus the handling of the paper work good and prompt i was there for a buy and they was there for a sale
What a phenomenal experience! The entire staff at Charles Maund was fantastic! Dealt with Javier, Will and Kenneth.The entire transaction was transparent and what they promised is what they delivered! Buy your car here if you want to deal with an honest and knowledgeable staff. 5 star experience!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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