Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
So I thought that this experience was going to be long, confusing and tedious but it was just the opposite. Grant Misson and the sales staff were nothing but friendly and straightforward. I had a very pleasant experience and walked away with the car I wanted at the price I could work with..
Went looking for a truck as soon as I got out of my car and walked in David was there to help meet everything we was looking for I told him exactly what we wanted and he didn't try to persuade me from getting what we wanted. He help find the right truck with the right price we was looking for! My wait time wasnt long at all from beginning to end less than 3 hrs which is great to me I didn't feel rushed but also didn't have to be there forever. I left feeling confident in my choice, the total price and my monthly payment. Thanks for all your hard work David for getting my family exactly what we need! 😁 Anyone looking for a great experience go see the yark family on Central Ave Toledo Ohio.
Yesterday we had the pleasure of meeting Greg and today we had the excitement of purchasing a vehicle from him. He is awesome and well recommended. Greg???s love for his job show???s in his genuine effort of helping and satisfying his customers. John was also very helpful in the process and worked his magic. I am very pleased with the help from these two gentlemen today and I will gladly recommend the both of them to anyone I know.
After 2 days they gave us a car to drive. Has to figure out what was wrong, order parts. Had the car Monday morning to Friday afternoon. New car only have had since April. Were told it would be clean and have fuel in it. Was clean but told ???you will have to get gas!??? Fuel light was on when I got in. Was not happy at all with the overall way thru handled the situation!!!!
As a first time car shopper, I was more than a little nervous walking into Al Smith looking for a good deal on a new Jeep. I arrived at Al Smith and was pleased to be able to look around without a sales person following me around. When I was ready, I went into the dealership and was given a warm welcome by Nicole, who made the whole process painless and enjoyable! This dealership is so transparent and thorough. They went above and beyond to make me feel comfortable, and to make sure I really was getting a great deal. I walked out with a new Jeep Compass and I couldn’t be more pleased with the price. I would recommend Al Smith to anyone!
Drew Haslinger was the ultimate professional during the purchasing experience that me and my mother had. From turning in the MKZ to finding the exact match MKC that my mother wanted, Drew was a steady and consistent partner. We'll only purchase/lease from Drew in the future!
I was in the market for a 2015 Lincoln MKS CPO and was looking within a 100 mile radius of my home. An stumbled upon this beauty at the Bowling Green Lincoln Auto Sales I called and got in contact with Drew you told me to come down when I got a chance and he would show me the vehicle.If your a person that's all about attention to detail then Drew is your guy , he went over all the options of the vehicle showing me the functions before and when we test drove the vehicle. I was amazed at all the options it had and I caught on quick with his guidance. It was definitely a smooth process as I fell in love with the MKS while driving it and closed on it a few days later. When walking in the dealership for my closing they had a Welcome sign for my new purchase which I thought was cool. Drew even went over the options of the vehicle again with me before I hit the road back home with my Lincoln MKS. I would definitely go back again for a vehicle it was a wonderful and smooth experience no hassling like other dealerships.
I walked in Thursday and drove off with a vehicle thanks to Michael White I had a great experience I would recommend a family member or friend there anytime. He actually took his time and really showed that he cared.
Recently my husband and I contacted grant because we were looking to get into a 3rd row vehicle. Our salesman grant found us a better SUV then we originally wanted. Our family is in love with the purchase. This is the second time he has found us a vehicle and we really appreciate his effort communication and strive.
I had the pleasure of working with Greg Early on my car and he made sure it went smooth, I came in from out of state to get my car and he came in on his day off to make sure my deal went good. I got a good car for a good price. I would recomend shopping for a car here.
Jeremy was great!! Had car I was interested in pulled up gassed up and ready to go!! Car was in great shape and the photos on line were representative of the actual car!. Easiest car buying experience ever!!
I was looking for a Honda Fit and found many listings online. I emailed several asking for the VIN or Carfax. One kept saying it would send a VIN but never did. Another insisted I should call him first. Charlie's stood out because far from hiding, it had posted the Carfax in its listing.
It was a good history, so I emailed late Friday night to say I was interested. Larry responded by email first thing Saturday morning, giving his cell number.
By the time I called he was taking the car to be checked out. When I asked if there was room to negotiate on the price, he said there was some and he'd know more after the inspection. He called back to say that it needed new tires, so he'd gone ahead and had them put on.
He then warned me that it had a broken side mirror and detailed a few cosmetic issues (it was a 2007 model) and quoted a very fair price. My wife and I drove down from Ann Arbor and he handed over the keys for a test drive. All went well and we came back to close the deal.
Matt handled the paperwork very professionally, including the Michigan title application. There were no surprises - the price was exactly as agreed. We got a great car at a great price, and had the best car-buying experience of our lives.
Thank you Larry, Matt, and everyone at Charlie's!
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