Inquired into an auto they had for sale. I was contacted quickly; however, the vehicle I inquired about was no longer available. other vehicles available were not what I wanted or interested in. Purchased another vehicle at a local dealership.
I bought my vehicle site unseen as I was 6 hours away. I knew that's the one I wanted. They delivered it to a meeting place which was great all with in 36 hours. Got it home and looked it over good, I was disappointed that I had no service records at all. No vehicle booklet(this is a 2016), the old owners info still in the glove compartment and it was dirty. I mean not detailed or cleaned at all. Very disappointed in that. This vehicle comes factory with luxury floor mats, this one has 3 cheap ones and missing the drivers floor one. More than just small details where missed. Makes me wonder if it was looked over at all while there.
I needed a decent work-truck at a good price. I shopped around a bit and came to Best Buy Used Cars after seeing the truck I wanted on Cars.com. They were super friendly, easy to work with, and got me financed. I was on the road within two hours. Truck is in great condition even though it has higher miles. Jennifer and Marco were great.
Jennifer Fuentes was the only sales rep that followed up from any dealership that I contacted. Price was way too high for the car advertised, so I did not buy it. However, she is the type of sales person that every dealer should have on staff.
The service was Awesome. Friendly, Courteous and very helpful. They were busy but made time to take car of my vehicle. When I forgot a personal item there and they were kind enough to bring it to my house! What dealership does that? WATSONS.
They are completely focused on customer service!
I was able to complete work on my laptop and still keep in contact thru text regarding my Jeep. Didn’t feel like I was wasting time!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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