by Buyer from Broadview Heights from Broadview Heights, Ohio
October 24, 2018
When we walked into the Mazda dealership we were immediately greeted by Matthew Radeff. He was very professional and friendly. He patiently listened to our needs and showed us exactly what we wanted. We did not do a lot of research prior to coming but Matt explained all the different models to us. He stayed almost 2 hours past closing to finalize our purchase. We are beyond satisfied with the experience.
Before we walked into Mazda we initially went to Volvo next door and were not even greeted by the sellers. One walked up to us without even saying a word. We had to greet him. After the seller made it clear he had no interest in spending even a minute with us we left and went to Montrose Mazda where we met Matt.
We started the day considering purchasing a Volvo and ended it with purchasing a 2018 Mazda CX-5 Touring with package. Kindness and professionalism goes a long way.
I purchased a used vehicle that I found online. I emailed them initially about it and got a call back from Laurel right away. She was super great on the phone and worked through all the questions I had. It didn't take but a day to work out all the details and I booked a flight to come pick it up (I'm in St. Louis). She picked me up from the airport (on her day off even) and made sure everything went through before she left. Couldn't be happier with the experience and I would recommend them highly.
The salesperson (Sam Mayti) spent a lot of time with us even though we were buying a car less than $10k for our son. He was very helpful and patient with us. It was a stress-free experience and will definitely consider coming back for future purchases and highly recommend this dealership.
Took my car into Fred Martin for service. The service staff was awesome. They were friendly and took the time to answer my questions. My car is now fixed and I will definitely be going back if anything happens to my car in the future.
I have bought both my trucks there and I wouldn???t go anywhere else! Very friendly staff and very helpful! Hope you all have a great holiday!!! Thank you so much!
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