Used 2018 Dodge Journey for Sale in Cleveland, OH

They were very helpful in my questions about a vehicle that I inquired about

This vehicle is everything my family was looking for. It has 3rd row seats- a must for a family of 5. It's very roomy, and very comfortable. Has all the extra outlets (USB and DC ports). My children are extremely happy.

Read a few reviews online & heard about this place from a friend & decided to check it out. When i came into the dealership it was very clean & neatly kept. a man named Sean greeted me & my mother immediately & was very polite, he also was dressed very nicely which is rare to see at some dealerships. I did not purchase anything as i told him from the beginning because i was weighing my mothers options for her. he wasn't pushy, but he was very informative on all my options & what he could do for us. After a few minutes of just chatting about several things i was impressed at how all the workers carry themselves, although i did not purchase a car at that moment, i think ill be pushing my mother to make her purchase there! thank you

I've wanted this car for a few years now. Now I finally own one and it's great it's up to date with the screen and back up camera. The lack of power seats on the base model is really weird to me didn't think that was something that wouldn't be in a 2018 new vehicle seeing as my 2005 Honda has power seats and heated seats. Back up camera isn't really helpful when getting into tight spaces your at risk for hitting other next to the vehicle if your not actually checking your surroundings as much.but over all a good looking car drives nice. I don't like how tight the seats are made like race car seats but it may be because I'm pregnant and uncomfortable lol.

I have not purchased a car in over 20 years since I have a company car. I was looking for a car for my daughter and did all my research prior to seeing the Honda CRV at Ganley. The entire process was seamless. The staff is very friendly, even sharing stories with me about their families and driving experiences. They answered all my questions and were beyond efficient at processing the paper work. I visited another dealership prior to this one and there is no comparison. I was not greeted at the door and later there was no follow up.

Car is equipped with everything. From a year of free satellite (Sirus) to having built in coolers in back seat. Extra seats 2 rows. Comfortable ride, no noise. Good on gas. Back up camera in mirror.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Have a very basic no Bluetooth with no camera nothing special very basic. Does not have power seats, And does not have heated seats either

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Car is great. Roomy and nice interior. I love the black on black. I love the hidden compartments below your feet. The seats fold down flat.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

I love it. The V-6 has always been a great engine, first time with a six speed transmission, nice nackup camera in the rear view mirror

Even for a 4 cylinder car, it runs great! I love that it doesnt have a CVT transmission because I previously owned one and hated it. This car is so spacious and comfortable. We both love it. Love the cruise and the back up camera. Only owned it for several months but we are happy.

Danielle has been keeping up with the e-mail correspondence like a professional. She has provided me with every request in a timely manner. The details were excellent.

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

I came into the dealer because my car had reached it's last leg and I needed a replacement fast. I had no credit history and a smaller budget to work with but Mike did everything he could to find me something I could afford. Within a couple hours we had a couple test drives in and banks approval for a loan. In the end I opted to go with a private owner while I work on improving my credit but the service was fast and friendly.

Originally wanted a Ford but found this one instead. Plenty of space for the kids and third row seat will collapse for more trunk room. A bit of a gas guzzler but not a big deal at all!!

I was told by family my brake light was out on passenger side. Called Jonathon in Brunswick Subaru who quoted me price. No appointment necessary. Since I get oil changed 6 months, he had oil checked for me. The dealer has great hospitality.

2nd Journey we have owned. Loved the first one, but this one came with a third row of seats! Just in time to pick up my family from the airport!

I was nervous about going to a big dealership, but it was better than I could have expected. I brought along my boyfriend who has purchased a few cars before, and is a corporate finance major, so I felt confident in his opinion and ability to help me make the best deal I could. Our saleman, Mark Perry, was absolutely wonderful. He had a calm, friendly and open demeanor. He was helpful but never pushy and very straightforward. Overall I would rate the experience 10/10.

This car meets my family needs and mine. The sales people are great and highly recommended. It’s the best ride I had so far and very comfortable

This was my first experience with the Joyce Buick GMC Service Department. The service writer Kelly T. did a great job including having the work performed exactly as requested. The waiting area was clean and very comfortable and the service was extremely fast. Well Done!

To early to tell. So for everything is ok. Only driven 900 miles, but so for everything seems to be working ok. I will say it is a nice looking suv.

I had such a excellent experience at this dealership. My salesman Scott was awesome. He told me exactly how to pre qualify for my car loan and did everything he could to make sure I got my loan. He was very informative and I highly recommend everyone to see Scott. Thanks I LOVE MY SAAB 9-7X,

Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but Easy to handle, plenty space, kids friendly. Gas per mileage is a bit high.

I was in the market for a used Kia Optima and found one at Ron Marhofer in Cuyahoga Falls, Ohio that was priced well below market. Lonnie Murdoch was quick to respond to my inquiry on Car Gurus. He was very knowledgeable about the vehicle and was extremely helpful in responding to my questions. This dealership's philosophy is upfront and honest dealing, no pressure and no haggle which made my car buying experience easy and pleasant. I would strongly recommend giving this dealership a try...the drive is well worth it.

We have 6 grandkids so we needed a car with 3 row seating. Had a Honda Pilot, good car but low miles per gallon and expensive to buy, even used. The wife loves her new Journey and it fits our needs well. Lots of value for the money, fun to drive, and so far...no problems.

I bought 2018 model with 6 miles on it so far it has been a great car/suv figured it would get a little better mpg but 25 is pretty decent on a road trip or 22 just around town we do a lot of hiking in the smokies so driving to and from our house 2 hours away is always comfortable kids all have the room they need ages 2-16

We love working with Nick B. From Kent Klaben!! They are the best, fastest and caring dealership you could ever want to go into. We have got a Jeep, 4 vans, and truck from there over the years. It???s the one and only place to to for leasing or buying. From the time you walk in To the test drive they are not pushy or try to make a deal that???s not good for you! Then in 20 minutes of less your paperwork is done signed and your out the door to enjoy your new ride!!!!!!!! Nick is always there to stop in for any questions that might come up. Thanks for all the kindness and making us feel like family. Will be back for years to come .... have two daughters that wi be driving very soon😳.... They have the fastest service center and yes even for the problems not for normal car maintenance ( backing up ... oh man). They all work together to make buying a Vehicle and keeping it in great condition so easy. Thanks for all the hard work and help.

I like the features and style. This is my second Journey so obviously I like this vehicle model. I think that I got a lot of features for the money.

I came from Baltimore to Ohio to buy my x6 from day one they were friendly,prompt, and consistence. They were able to get me approved and the process was fast and courtesy Thank you 🙏💕 I love my truck!!!! 👌

Great family vehicle, lots of leg room front a back, comfortable ride with 3rd row seating that's perfect for my family and needs, stylish interior and exterior.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I wanted similar feature to my Grand Caravan, but more ground clearance. This vehicle is great with the exception of the third row having virtually no leg room. Not using it very often, I’m just glad to have the extra seats if needed.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

met all my needs very efficient SUV reliable ride for the rode handles well sleek look granite is my favorite color with the black rims

Their service department was so great to work with that I decided to buy my next Mopar from Fred Martin. Lonnie was great at helping me find the right truck and was easy to deal with. Very friendly and relaxed atmosphere.

Then they try to rebuild the rear again could not order the part that's how I end up with a new one after almost killing me on The highway