Used 2018 Dodge Journey for Sale in Garland, TX

Coming to Safeen motors has been one of the best professional experiences of my life! Salesman Edward Berrios is professional, nice and has great Customer Service! It has truly been a pleasure! I am forever grateful for this experience! Thank you Edward Berrios so very much!

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

The quality of service at Rockwall Dodge/Jeep is always top notch. The service staff are efficient, friendly, and continually provide an elevated level of customer service.

This vehicle is everything my family was looking for. It has 3rd row seats- a must for a family of 5. It's very roomy, and very comfortable. Has all the extra outlets (USB and DC ports). My children are extremely happy.

I brought my new (used) 2016 Jeep Patriot here because I heard a weird pitched squeak sound from my rear brakes, not to mention I got a flat tire the night before. I was highly concerned that the tire would have to be replaced and the brakes had a much more serious underlying issue. I was also concerned because I bought my car from Drivers Select and was worried they wouldn't cover any of my service done at this dealership - even though I'm still covered by their 30 day/1k new car warranty. Needless to say, my experience was surprisingly pleasant! Ray Christian was my service technician and he called me right away and explained what the issues were (in a simple way that I actually understood what he was saying) and told me all of the options I had to choose from. He said he would be able to patch the tire without having to buy a new one and all the brakes needed was a cleaning and re-balance. He gave me a quote on the highest end and was honest that it wouldn't be anything higher than that. I decided to keep my car at Metroplex with Ray for the service repair and the next morning Ray called me to tell me my car was ready. The original quote he gave me for the repair was, to my happiness, much higher than I ended up paying. He did EVERYTHING he could do to provide me with the best customer service and did so in a honest and genuine way. I am very happy with my experience at this dealership and will be returning there for all of my future service and maintenance needs. Five Stars to Ray and his customer service!

Then they try to rebuild the rear again could not order the part that's how I end up with a new one after almost killing me on The highway

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but Easy to handle, plenty space, kids friendly. Gas per mileage is a bit high.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

We have 6 grandkids so we needed a car with 3 row seating. Had a Honda Pilot, good car but low miles per gallon and expensive to buy, even used. The wife loves her new Journey and it fits our needs well. Lots of value for the money, fun to drive, and so far...no problems.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

Have a very basic no Bluetooth with no camera nothing special very basic. Does not have power seats, And does not have heated seats either

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

I've wanted this car for a few years now. Now I finally own one and it's great it's up to date with the screen and back up camera. The lack of power seats on the base model is really weird to me didn't think that was something that wouldn't be in a 2018 new vehicle seeing as my 2005 Honda has power seats and heated seats. Back up camera isn't really helpful when getting into tight spaces your at risk for hitting other next to the vehicle if your not actually checking your surroundings as much.but over all a good looking car drives nice. I don't like how tight the seats are made like race car seats but it may be because I'm pregnant and uncomfortable lol.

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

Car is equipped with everything. From a year of free satellite (Sirus) to having built in coolers in back seat. Extra seats 2 rows. Comfortable ride, no noise. Good on gas. Back up camera in mirror.

We bought a 2012 Honda CR-V LX with 16,671 miles recently. The entire experience was first rate: From searching online for the right vehicle (price, features, condition) to the buying experience and through delivery. Everything was accurate and straight forward. Our new car met all expectations when delivered: Clean. No apparent defects.The items listed as imperfections were barely perceptible. Our test drive before accepting the car was flawless. Our delivery person was friendly, professional and informative. After delivery, I took our new car to our long-time trusted mechanic for an in-depth inspection. He was impressed with all aspects of our new car. His only comments were associated with (1) light under-body rust and original equipment tires with few miles, plenty of tread, in good condition but six years old. All manuals, one full feature key, and one valet key were provided. (Two full feature keys would have been nice.) Documentation of Carvana's 150 point inspection was not provided. This, too, would have been a nice addition to complete the sale documentation. All-in-all, close to a perfect buying experience! So much so that I'm looking forward to purchasing another vehicle from Carvana in the near future.

I love it. The V-6 has always been a great engine, first time with a six speed transmission, nice nackup camera in the rear view mirror

Ray had did my oil change on Aug 15 @9 am . What impressed me before his customer service inside the store was that he had set the appointment up on his day off. He had called day before but I didn't answer but sent a text asking whom it was. On October 7 I had a small fender bender. On October the 8 I called him and tried to explain what happened and he ask me bring it up there I felt something was wrong. He told me right away what it was and the reason I explained the oil change is because I never seen the email for the review. Ray just has the people skills that people really should pick up on. He seems to love his job and does everything in his power to make customers happy. I give him all stars 2 thumbs up and nothing negative to say about any time I've been in there. They all work hard but I'm glad I got Ray as my advisor because I had one that is no longer there the car sales man told me when it was actually time for my oil change because I thought I needed one at 3000. So Ray is great for this company

I bought 2018 model with 6 miles on it so far it has been a great car/suv figured it would get a little better mpg but 25 is pretty decent on a road trip or 22 just around town we do a lot of hiking in the smokies so driving to and from our house 2 hours away is always comfortable kids all have the room they need ages 2-16

From the moment we stepped instead Forest Lane Chrysler, Dodge, Jeep and Ram Dealership, we were absolutely surprised and our experience definitely exceeded our expectations! Jason Wilde was fabulous, extremely knowledgeable, very friendly, definitely not your typical pushy salesman! My husband and I had bought a 2018 Dodge Challenger at another dealership in North Dallas last December (2017) and had a horrible, horrible experience!!! ON a fluke a few weeks ago, we stopped in at Forest Lane Dodge, Chrysler, Jeep and Ram to see if we could have our Challenger service with them instead of where we bought the car. Jason took us out to the service department so we could see their state of the art service department and we knew right then and there this was our forever dealership. Jeremiah (Service Manager) spent 30 minutes talking with us and walking us through our option. My husband had so many questions and concerns about our 2018 Challenger's performance and all his concerns were thoroughly answered. So with this said, we were going to schedule a maintenance appointment then my husband and I decided to look at the 2019 Challenger with possibility of trading in our 10 month old Challenger. Jason Wilde was extremely helpful and never made us feel pressured to trade up. We learned through this experience about all the different type of "Hemi" engines and realized we still didn't have my husbands dream car. Greg (New Car Director) began the search for his 2019 Dodge Challenger 6.4L RT Scat Pack Plus. The dealership had become very busy that afternoon so while Greg was searching for the car, we went to lunch and when we returned 90 minutes later, the car had been located. Greg explained all our options on the warranties, financing and refund process on the previous warranties we bought on the 2018 Challenger. Rob (Finance Manager) went over everything again and the process went very smoothly. Our new car was scheduled to be delivered a week later and to our surprise, we took possession of my husband's dream car four days later. Needless to say, our experience with Forest Lane Chrysler, Dodge, Jeep and Ram exceeded our wildest expectations and the team made this car buying experience enjoyable and we will buy another car with them in the future. Absolutely, the very best and most honest dealership!! Thank you Jason, Greg, Rob and Jeremiah for being absolutely the very best!!

Originally wanted a Ford but found this one instead. Plenty of space for the kids and third row seat will collapse for more trunk room. A bit of a gas guzzler but not a big deal at all!!

Shanna Small was absolutely amazing. She was so nice and caring and made the process easy and simple and treated us like she really cared. She literally told us all the information we needed and let us take our time in shopping with helping us in every process along the way. Will be shopping and servicing here for life because of Shanna Small and her techniques. CREST NISSAN FOR LIFE.

I wanted similar feature to my Grand Caravan, but more ground clearance. This vehicle is great with the exception of the third row having virtually no leg room. Not using it very often, I’m just glad to have the extra seats if needed.

My review is a little late, as the vehicle was purchased last month, December, 2015. After some initial texting, emails and missed phone calls, we were finally able to meet with Samuel to select a vehicle. I had previously informed him of my financial situation and the type of vehicle I was interested in. We finally made a decision on a used Volkswagen Jetta that I liked. I also had the pleasure of meeting and speaking with Kenneth Jones and Ron Jackson as well. Overall, this was the best car buying experience ever!!! I would recommend David McDavid of Frisco to anyone wanting to purchase a new or used vehicle.

met all my needs very efficient SUV reliable ride for the rode handles well sleek look granite is my favorite color with the black rims

Pre-owned Vehicle Customer, I was searching for a very specific vehicle, an '08 or later Honda Element EX AWD with one owner and a complete service history. I found an ad posted for a 2008 Honda Element by McDavid Honda of Frisco which had all the aforementioned pedigree. As I live in Albuquerque, NM, I was not able to simply drop by and examine the vehicle. So, I made a call to the dealership and both Happi (Cedric) and Gina were exceptionally helpful in locating the Element, which was a trade-in but had not been delivered to the dealership by the owner's, as they were waiting for delivery of a new Pilot. Moreover, the Element had yet to go through service and detailing at this point. So I completely relied on Happi and Gina to go the extra mile to check on the vehicle the best they could under the circumstances. Over a three day period, Happi and Gina went way above and beyond by checking the tires, taking pictures, and running all over the lot as the Element was moved from place to place. Their extra effort was the deciding factor in my making the decision to take a closer look which meant driving out from Albuquerque. I met Happi and Gina at the dealership as the doors opened for business and they were both as helpful and professional as they were over the phone. Happi was patient and congenial as my brother and I examined the Element from top to bottom, inside and out. Gina worked with me tirelessly over the final agreed upon price and we were able to FINALLY close the deal. I don't know if many people in this situation would have been so helpful considering they had to split the sale on a mid-priced used vehicle, but my hunch at this dealership is, Yes. It has been over a week since I purchased the Element and it is as met and exceeded my expectations. Based on what I saw on the lot and my own experience with the Element, I believe that McDavid of Frisco keeps in stock only quality pre-owned vehicles. The only negative experience was with the folks in the detailing/cleaning of the Element just before it was delivered to me. They did a fine job detailing the car, but 3 items were removed from the vehicle while going through the detail process: 1. Moonroof sunshade - rolled up and removed by one of the guys in detail. Fortunately, Happi tracked down the sunshade and had to convince the detail guys to hand it over (I watched as they first shook their heads and denied they had seen it and then reached behind their supply area and handed it to Happi) 2. Owner's Manual & Document folder - The owner's manuals were removed and I'm not sure what happened to the folder, but it was 100% in the glovebox just before the Element went to be detailed. I have since been to my local Honda dealer and they said it's very difficult to get the Honda document folder without buying the complete set of manuals. 3. "Realtime 4WD" sticker - For some inexplicable reason this factory sticker, located on the back window, was removed when going through detail. Small cosmetic detail, but annoying nonetheless. Initially, while filling out this rating, I was going to give the, "Your overall rating of this dealership" four stars, but I think while annoying, I didn't want the actions of one or two people tarnishing the professionalism and excellent service of this dealership. So my takeaway from my experience is that I would highly recommend McDavid of Frisco whether buying a pre-owned or new vehicle and I will likely be a return customer in the future when my wife and I are ready to purchase a new vehicle, likely a Honda.

To early to tell. So for everything is ok. Only driven 900 miles, but so for everything seems to be working ok. I will say it is a nice looking suv.

Excelente servicio y una atención muy amable y profesional! Los recomiendo 100% ya es mi segundo vehículo comprado en esta agencia Muchas Gracias buen día

Car is great. Roomy and nice interior. I love the black on black. I love the hidden compartments below your feet. The seats fold down flat.

I sold cars in New York for 18 years, and i can't begin to tell u of the pleasurable experience that i had yesterday at "LONE STAR TOYOTA". No haggle at all. i asked Ivan what i wanted done, and he did it. He even added to my proposal.As for the salesman Thomas Matthew. He is an asset to the business. His consideration to my needs, his knowledge to the product made me so relaxed. I was a very successful car salesman, and Thomas reminded me of myself.I thank them both from the bottom of my heart. Thank You, Respectfully Yours, Michael De Tomasso

Great family vehicle, lots of leg room front a back, comfortable ride with 3rd row seating that's perfect for my family and needs, stylish interior and exterior.

I just bought a 2016 versa from Adrian today Clay Cooley and it shocked me that he got me into a car I didn't have any problems. I recommend anyone to come see Clay. Shop me first..shop me last and either way come see clay!!! Adrian wants my sales

2nd Journey we have owned. Loved the first one, but this one came with a third row of seats! Just in time to pick up my family from the airport!

My wife and I traveled all over Dallas looking for the best deal on a 2018 Toyota Corolla SE. We fell in love with the vehicle's performance and aesthetics after test driving at a Toyota dealership. We weren't willing to settle for any other vehicle, nor did we want to modify our budget or give up 0% APR/60 mos. financing. After several poor experiences at Toyota dealerships around the DFW Metroplex, we were discouraged in the car buying process. At one particular competing Toyota dealer, we were victims of a bait-and-switch that left my wife in tears. My wife discovered Toyota Atkinson South Dallas close to her workplace and gave Ricky Chavez a text. He promised to beat the best offer we got from competing dealerships. True to his word, Ricky gave us an unbeatable price on the car of our dreams. He was open, honest, friendly and congenial. He guided us through a lengthy onboarding process as first time buyers. He also gave us some insight into his personal and career journey, giving us a sense of ease with the whole process. He answered all our questions. He was never condescending or dismissive of our questions, comments and concerns. In the middle of our buying experience, we stopped by the Customer Lounge. Marcelo Aviles helped us navigate the automated kiosk. We hadn't seen this type of technology in any other Toyota dealership. However, our one qualm would have to be the financing conversation at the very end of the sales experience. We felt intense emotional pressure to pay for GAP insurance and warranty add-ons despite repeatedly pushing back. The type of imagery Mark Havens and his director were using to convince us, such as my wife totaling the car write out of the lot, on the purchase of these add-ons was distressing. It led to an hour of lost time and some difficult conversations among our family. We missed our crucial, mandatory evening prayers as a result. I understand the legality and practicality of these options, but the pitch has much room for improvement. All in all, I would recommend Toyota Atkinson South Dallas to any friends and family looking for the best buying experience with a Toyota vehicle. Most of the staff was friendly, open and transparent. Ricky Chavez in particular is a phenomenal car salesman to work with. Thank you for helping us secure our freedom on the road!

This car meets my family needs and mine. The sales people are great and highly recommended. It’s the best ride I had so far and very comfortable

Okay giving them a five star because of Alex in the used car department and tommy in finance. Previously we where dealing with Hollis and basically it was like Dealing with a kid. Now the way I shop is thinking if I get a car it's an investment, and I want to give my money to someone that earned it. Hollis was nothing but rude. He's in a professional environment where you deal with customers on a day to day basics instead of finding a solution for our problem he did a run around and blamed everyone but himself. My husband was trying to be nice and joke around with him but he just seemed too bitter and rushy. Finally Alex jumped in found the solution. Tommy helped us close the deal and we went home with a car! I'll recommend this dealership but only go Alex and Tommy. They actually look out for you and your interest. Rico the manager was helpful !

I like the features and style. This is my second Journey so obviously I like this vehicle model. I think that I got a lot of features for the money.

Even for a 4 cylinder car, it runs great! I love that it doesnt have a CVT transmission because I previously owned one and hated it. This car is so spacious and comfortable. We both love it. Love the cruise and the back up camera. Only owned it for several months but we are happy.