I needed to follow-up on my previous review and say that Cavalier Mazda stepped up to the plate and paid me the difference between the diminished value and full value trade in. They proved to be a stand up business/dealership. Thank you Cavalier for doing the right thing.
JR was the epitome of what every customer wants a salesman to be: available when needed, knowledgeable in every aspect of the process, and dedicated to translating needs and wants with regard to the numbers of the deal into a viable solution. Although I did not purchase a vehicle from JR, I would not hesitate to recommend both him and Southern CDJR to anyone I know looking for a vehicle. Five stars all around!
Had a great experience when purchasing my Grand Cherokee. David Pridgen was by far an amazing sales consultant to work with. He listened to what I was looking for in a vehicle and thoroughly explained all the nifty gadgets each vehicle had that I test drove. The manager Clayt was also great to work with! I am in love with my new vehicle and would purchase with Southern again!
Thank you to Southern for working extremely hard to ensure I got the best deal and that I was happy with my car! These guys really worked hard to meet me on monthly price for my new car, and gave me a higher offer for my trade in than the other dealerships. Thanks again!
The price of the car was alittle high but " over all , the dealership, the people ,the condition of the car,and the environment was very good . I will most definitely be telling people to go there for their new or used car !
LISTEN EVERNBODY SOUTHERN IS AMAZING THE REALLY CARE AND HELP!!!! WARRANTY IS TOPNOTCH COMPETITIVE PRICING EXCELLENT CUSTOMER SERVICE VERY KNOWLEDGABLE PROFESSIONAL AND INFORMATIVE STAFF MY SALES PERSON WAS TAYLOR JONES SHES THE BEST!!! IF YOU'RE SHOPPING IT STOPS HERE REALLY THESE GUYS ARE AMAZING. THANKS GUYS!!!!
My 2018 ram 1500 Laramie had an issue fueling at the gas pump, I deduced that it could be the charcoal canister. When Berna from the dealership called me back she confirmed that the maintenance department agreed with my diagnosis. She said my truck would be in the shop for four days end it was completely covered under warranty zero dollar deductible and a free one rental vehicle for me to use in the meantime. Although I was a little upset about my truck being in the shop and being so new, I was very pleased with the service and they got the job done in three days instead of four.
This dealership has been the main one I've gone too since getting my 2013 Dodge Charger. Eileen and Berna have been great anytime I have to come in, even with an emergency situation as my last one was. My only complaint was the time length it took to get my recall parts in to get the recalls corrected. I had to wait a month and a half for a part. Though this normally wouldn't have been an issue, my alternator was on the recall and had left me sitting once before. The day before I was finally able to get the part replaced, the alternator almost caught fire when leaving work. However, I called and they were able to bump my appointment up to that day and I had it towed right there. All in all, I would definitely recommend this dealership!
The knowledge, professionalism, and service provided by the entire team is second to none. From my salesman, to the management, to the finance department, they made the car buying a memorable experience that will most certainly guarantee my business again in the future.
I first talked to James over the phone, he was professional and friendly. Upon arriving, James was to the point and from test drive to sitting down and talking price he was open, helpful, and very professional. My experience here at Hall was certainly a good one!
I worked with Kevin Conley everything went smoothly from the start. Drove down from NY I was hoping there wasn't going to be any problems and there wasn't. He was very personable and went above and beyond for me
Great with the help. Did not rush me into a dral, and allowed me to make my own decisions. Was knowledgeable about the car, and provided me with information that help me with my decision. Very friendly dealer, and would recommend him to anyone.
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