I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.
by Enrique c Garcia. Maria rada from Chicago I’ll
June 9, 2018
juan Cruz excelente compramos un auto lindo tienes que ir con JUAN CRUZ excelente servicio y el lugar es excelente y el gerente muy agradable gracias ✌️❤️
Most reliable car I’ve owned yet!
by Anacortez2018 from Burlington wi
December 29, 2018
This vehicle meets mine and my families needs! Has the 3rd row seating what we definitely wanted. Has touch screen. My favorite part about the vehicle is that everyone/passenger can control their own climax from heating to air conditioning! It’s super comfortable and roomy. It definitely makes me feel safe while driving!
Bought it with just 7 miles on it. Battery is hard to get to, you have to go through the splash guard after removing the tire. Headlights get moisture in them often, bulbs are somewhat difficult to get to. Appears to have a heater core leak already, not sure what kind of coolent it's using but it's expensive. Uses a new freon in the A/C that's not available yet. Foglights are not standard. Front license plate holder is not standard except in states that require them by law. Glove box is too small inside.
Does have an AT transmission and 4 wheel disc brakes. MPGs are nothing to write home about, averages 20.6 with 90% highway driving.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I have been shopping all over town for a vehicle. I went to 5 dealerships today. All of them said they couldn’t get me approved and that I needed a co-signer because i never had a car loan before, until I met Chris at McGrath Arlington KIA. He got me approved at numbers that made sense to me! I would highly recommend this dealership.
These two guys negotiated with us to give us the best deal possible to drive out with our new truck tonight! Will definitely recommend them to anybody that is looking to get a new car/truck! They???re the guys to go to! 10/10.. because the scale only goes up to 10!
Great car great buy
by Dodger from Augusta. Ga
January 3, 2019
We enjoy the vehicle and love the ride and number passengers it can ride. The vehicle features are awesome and the comfort in traveling also.
Jose gave us his word that he???ll help us save money on a new 2019 Jeep Cherokee. And man did he deliver! We got a great price on it!! If there???s a higher scale then 10 out of 10.. I would give it to him. Definitely recommend
by Happy family from Deltona, Fl
January 3, 2019
I have only had it for a few days, and love it. It rides very nice, and no road noise. I do wish it had hands free for my phone.
I went around almost 10-15 dealers in 3 days looking for good deal and customer service, At Mitsibishi Libertyville I got best deal and one of the best service, wonderful manager and employees
1st ever brand new vehicle of any kind in my life!
by kaddy_daddy from Fayetteville, AR
December 24, 2018
I didn't know what to expect because I wasn't expecting to drive it off the lot. It exceeded all my expectations and I have received nothing but compliments in addition to congratulations on my 1st ever NEW vehicle...
Von was the perfect mix of personal and professional. He was accommodating and most importantly he LISTENED. Auto purchasing is often frustrating but Von really changed that perspective. Thanks Von!
Just Bought It
by RnD from GRANBURY
December 15, 2018
We bought this car because we wanted several of the features including, remote start, third row seating, heated seats and steering wheel, etc.
The third row seats are not really for older people because once you climb in you may not be able to get out.
It has some extra features such as storage compartments in the back floor for drinks etc. It does not have any sort of cargo cover which is a negative for us.
The gas mileage after a couple of thousand miles is at 20.3.
I do have a complaint about the lack of cup holders and their location. There are two for the front seat and they block the access to the compartment behind the cup holders.
The handling is good and road noise is minimal compared to what we are accustom to.
The seats are not as comfortable as I would prefer and the seats do not go back far enough to straighten your legs, so if you don't mind driving in a sitting position you are okay, it just isn't comfortable for me to drive with my legs bent all the time.
Something that is nice for long distance comfort is a place to rest your right foot beside the pedal which this does not have.
Wickstrom Ford is a great place to buy a vehicle from. Kelsey was very helpful and knowledgeable. I would definitely recommend buying a vehicle from Wickstrom Ford.
Listen to the people who own a Journey!!!
by Lancem46 from Sanger TX
January 4, 2019
The Journey exceeds all our family needs!! Plenty of room up front and the 2nd row. 3rd row suited for kids. Very good ride and love the steering! It turns like a small suv but has the room and comfort of a larger suv. The engine is plenty peppy enough for me. Had it fully loaded with people over the Christmas holidays to go look at lights. Had no trouble accelerating to get on the the highway or keeping up with traffic. The so-called experts are so far off!!! Absolutely love it!!!
Great salesman, Paolo, and finance guy Ryan. Bought a 2019 Silverado and was very pleased with the process. Got a great truck and great price on my trade in.
Great family car
by JJcameron from Berea, KY
December 30, 2018
This car has great qualities. We have 4 children and everyone is able to fit comfortably. The only thing that I do not like is where the cup holders are placed in the front. I feel that this could have been designed better. The cup holders should be up closer to the drivers hand so that it is not a stretch to reach. Other that this it is a wonderful car!
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