Used Dodge Journey for Sale in Cumming, GA

Tyler Grant could not have made buying a new car any easier! I did NOT want to go through the process of buying a new car and had put the decision on hold for 3 years - with each time I started the process being cumbersome (dealing with other dealerships) I was not encouraged to move forward. Then I met Tyler... I came in at a recommendation through JR in the service department, early on a Saturday morning and immediately felt supported by Tyler to start the buying process. I knew what I wanted and Tyler made it HIS mission to find it for me. Then we were off for the test drive... it was love... As the owner of a 2005 Jeep I was already sold on the brand - but the models have changed a bit in 13 years. Tyler explained all the changes that Jeep had gone through and I felt more informed in my decision (even though I did not pass the Jeep trivia questions...lol). From the test drive to the financing Tyler was by my side the whole way - EVEN when another client of his came in to buy his new truck (3rd one from Tyler specifically) - Tyler never made me feel like he wasn't there to help if I needed it. When all was said and done Tyler and I made a deal to meet back up on Wednesday to pickup the new ride and off I drove in my 2005 dreaming of the new features in the 2018. SURPRISE - the guys at Troncalli made it THEIR mission to get me the car 4 days early! A quick text from Tyler 5 hours later started with "do you want to come get your new car today? :-)" We jumped up, drove up to Troncalli and there she was... Did I mention they close at 6pm and Tyler stayed after to go through all the bells and whistles on my particular model... 1.5 hrs after closing and he was still the perfect person to work with. Thank you Tyler... you made me not hate the process of buying a new car... still don't like paying for one, but I would work with you again in a HEARTBEAT. Thank you JR for the referral - I owe you.

Great family vehicle, lots of leg room front a back, comfortable ride with 3rd row seating that's perfect for my family and needs, stylish interior and exterior.

No problems, No pressure, No regrets! We initially contacted Beaver Toyota online and had the good fortune to connect with Sheryl Mazzeo. She was very direct and responsive to any and all questions. Sheryl found the car we wanted and worked with her sales team to give us an amazing online price. We visited the dealership the next day to finalize the purchase! By the way, their in-person price was not one penny more than their on-line price, which is astonishing in itself! While at the dealership, Sheryl gave us a tour which included meeting everyone from her sales team, service center team, financial leader, to the VP/Managing Partner. The dealership is not only beautiful, it is well thought-out down to the smallest details, keeping the convenience and comfort of their customers and employees in mind. However, as beautiful as the dealership is, it is the honesty, warmth and friendliness of everyone we met, especially Sheryl, that made us realize that Beaver Toyota was the dealership for our business! We would urge anyone who is in the market for a new car to check out Beaver Toyota first , it will not be a waste of your time, or money! Be sure to ask for Sheryl Mazzeo and tell her Sharon and Bill of Dunwoody sent you! (Proud owners of a new 2018 Toyota Highlander 😊) February 9, 2018.

This car has a very smooth ride! I’ve gone over 55000 miles and have had zero issues. It’s been very reliable and comfortable and nice!

I contacted the dealership about a 2006 Mercedes they did respond via email and phone. How ever I went with another dealership. But I will recommend this Dealership too family and friends

A city girl moving on from an Audi. Never thought I would land here, but so glad I did! Sleek sexy appearance with superior comfort and safety on the highways and city streets. Love it!

I HATE car dealerships! With that being said we had the most amazing buying experience with this dealership! When we first entered the dealership we were quickly greeted by an employee named Kervin (sp?). He was a very nice young man who was new to the auto industry and was polite and professional. After a test drive they quickly appraised our vehicle to see where we were on the numbers. Shortly thereafter we were handed off to Shaun Wilhelmi who spent an entire week helping me sort through multiple vehicles in multiple locations along with coordinating multiple test drives. When I say this man has the patience of a saint I'm not kidding! I am a very high strung, high maintenance buyer and he never once appeared annoyed or frustrated at my constant text messages and phone calls. He even went so far as having a conference call with my husband and myself at 10 pm one night because my husbands work schedule is so hectic! Again he had nothing but a smile in his voice and never once appeared annoyed. He told us multiple times throughout the week that if it takes us a month to find a car that's fine with him because he wanted us to come back and buy from him again! Zero sales pressure! After going back and forth for a week we decided on a 2016 Lexus GX460 with only 2000 miles on it! It came time for financing and there was a bit of confusion regarding our trade in and financing options changed at the 9th hour. I knew the deal was over because it was a very complicated credit matter. I was shocked when after waiting 45 minutes Shaun Wilhelmi came out and said "we got the deal"! Pleasantly surprised the interest rate was 2 points LOWER than initially quoted thanks to the magic powers of the rockstar finance guy Shawn Phillips! Shawn P was also great comedic relief during an otherwise stressful time signing loan papers!!! Last but not lease Danny (sales manager) was very involved in the entire transaction and did everything he could to win our business including a "we owe" for a trailer hitch install on the new SUV. I can't say thank you enough to this fine group of folks. We have spent years working with a dealership down the road but I can tell you from here on out we will only deal with ALM for future purchases and we will tell all of our friends, colleagues and family to do the same! I would totally vote Shaun W. employee of the year!

Great value for the money. Great options with the 3 row seating and 4 cylinder model with great gas milage. Would recommend the Dodge journey for any mid size family.

This vehicle is everything my family was looking for. It has 3rd row seats- a must for a family of 5. It's very roomy, and very comfortable. Has all the extra outlets (USB and DC ports). My children are extremely happy.

I made 7:30a appt for oil change and trim replacement for 2012 Tundra. Arrived on time and was taken in within acceptable 5-10 minutes. Parts assistant found tailgate trim piece in stock and notified service assistant. Oil change and trim replacement performed in one hour. No labor charge for quick swap-in of trim. Check out was fast. *Chik-Fil-A sells food and drinks here. I ordered a chicken biscuit and orange juice. Dealer transport van took me to local Starbucks. Appointment was uneventful and completed reasonably quick.

Got my first car with Nalley Toyota !! Wonderful experience , having said that nothing comes easy , you to spend time with sales person to understand pricing and bargain like xxxx 😜 Yes it works , they give you better price. Devonta had patience to deal with my bargain !! Cons: I had to pay 9.39 rate of interest since I didn't had any credit history ,I suggest find your own finance for better interest rate , if you dont have any credit history.

Although the car has 3rd row seating and comes with some updates from the end of this current decade, the car itself seems like it will face many car servicing. From the Bluetooth not connecting properly, USB ports not charging, loud engine noise and car acceleration issues. Very disappointing.

Well, if I am completely honest I do NOT like buying cars. The main reason is the salesmen/women that come along with the process. BUT Ramone and Bonnie at Hayes Auto in Gainesville were amazing! They make me want to go and buy another car!! So here is the story: I own a business (start date Feb. 2017) I do not have a lot of cash...none really. So I went to MY bank and got 100% financing through my business. When I called the dealership and spoke to Ramone he did mention that he could probably get me a better rate but I said, "No, I have financing. It's done. I just need to find a truck, please don't ask to run my credit." He said, "Ok, when can you come down?" I was almost 2 hours late. I called and texted him that I was running late, he was cool. When we got there the EXACT truck I wanted was there ready for a test drive at the EXACT price I had seen it for online!!! PERFECT!! If I had been a little more prepared I could have taken the truck home that evening but I wasn't sure if the truck I wanted and called on would actually be there. Now, this is the dealership I am going to for my next car...just awesome.

It meets all my need. Very spacious and comfortable . Extremely excited with the truck. Family will be comfortable in the vehicle and ready for a road trip.

I went in on Saturday May 27 2017 looking for a used truck to use with my new business..I was lucky enough to have an awesome salesman in Jody Wardlaw..we must have looked at 4 or 5 trucks and drove nearly every one of them until we came upon the 2015 Ram 1500 that fit my needs.Jody was very patient and helpful..he wasn't pushy at all..The finance manager John Quante was very nice and helpful with my 3 children (who had gotten fussy because they were getting hungry)..he even had a pizza delivered to our house for when we arrived back..basically unheard of..I must say this was the best buying experience I've ever had in my 15 plus years of buying vehicles...I would highly recommend these guys

I have the Crossroad model and love it. Fun to drive and plenty of room. Seats fold down and I have plenty of room for my hunting gear. The storage compartments in the floor and under the front passenger seat are an awesome idea. Had a factory recall for a minor issue, but other than that it's been great. Get over 30mpg on the highway. Third row seating is great if you have kids.

I have purchased many cars in my 57 years; however, more recently, each time I bought a car, it seemed to get more confusing, more time consuming, more wasted time chasing "internet deals" that turned out not to be deals at all, salespeople refusing to give me an "idea" or "ball-park" price without actually meeting face-to-face or simply not listening to what I was trying to say..??? This all changed when I spoke with Kevin at Atlanta Luxury Motors (ALM). Kevin listened so well that a couple of times I thought my cell phone had dropped the call???. but after Kevin summarized what I was asking for and offered a few tips on the warranty questions that I had, I knew immediately that not only was he listening???. he seemed to really care. We talked about my budget and he provided with several car options that were, quite frankly, almost too good to be true! Still "leery" from recent auto purchases???. I was imagining the quintessential "GOTCHA" as I drove to ALM to look at the car options that were presented to me on the phone. I was with my Wife and Daughter as the car purchase was to be for my Daughter to drive back and forth from school???.. I literally playing out all of the horrible possibilities of "bait & switch", "high-pressure", tag-team Manager "take-over" sales gimmicks and the most dreaded???.. finding out the deal you made with the Salesman & Sales Manager isn't the same deal the Finance Manager presents to you, thus starting the negotiations all over again???.. followed by endless "up-sell" and "add-on" pitches. It was a very cold day when we arrived at ALM???. Kevin had the car washed and warming-up when we arrived. After offering us hot beverages, Kevin gave us an overview of the features of the car and went for a test ride with my Daughter driving??? during the test ride, Kevin pointed out the safety features and accessories of the car while asking for her "candid" input as to how the car was handling, breaking and performing. After returning to ALM and my Daughter's approval of the car, Kevin had her current car appraised??? her car had a "DSC Traction Control" warning light on and the car had some nicks & dings; therefore, being that the car we were looking at was well below market value???. I was waiting/expecting a "low-ball" or unreasonable trade-in offer. I couldn't have been more wrong as Kevin returned with a trade-in offer that couldn't have been more reasonable and well above what I was expecting. After applying the trade-in to the price we agreed upon earlier, we headed into the Finance Office where we met Eric???. My Family's experience thus far had been so absolutely enjoyable??? the pessimist in me was still waiting "for the shoe to drop"???. Once again, I could't have been more wrong as Eric presented a couple of finance options???. some of which were lower than the offers discussed when putting the pricing together with Kevin. Eric effortlessly prepared the documents (with a short delay to change a printer cartridge) then explained each of the documents in easy to understand terms while patiently answering all of our questions???. Eric turned out to be very professional, competent, warm, friendly and quite entertaining???. as I cannot remember ever "laughing", as we did , in a Auto Dealer's Finance Office. This review is one of very few that I have ever written and although it has turned out to be much longer than I anticipated writing??? I feel as if I owed it to Kevin, Eric & ALM for making my Family's car buying experience such a pleasurable one! Not only did I get an AWESOME price on an AWESOME automobile???. I really feel like I met some AWESOME new friends that make me smile! I would highly recommend ALM to my Friends and I cannot imagine buying a car again from anyone else???..

Car is very roomy in the inside, driver seat very comfortable on my crossroads, it handle well on turns and smooth drive, Im absolutely happy with this vehicle

After meticulously searching through vehicles and many dealerships, I found the vehicle calling my name at ALM on 05/25. Anxiously, I went to the dealership that same day, met with sales lady Shanta who was absolutely AMAZING throughout the entire process :-)....she restored my faith in car salesmen again :-) She pulled up the vehicle I inquired about, we went for a test drive and I fell in love with the vehicle, but what was even more enjoyable about my car buying experience, is that Shanta wasn't being too aggressive or trying to get me to buy a car right then, and she actually advised me to sleep on my thoughts and let her know whatever I decide. Well...later that day, I made my decision, called Shanta and told her that I'm ready to make my purchase. She sent me the link to fill out the application, once I completed the application, I went back to the dealership the next day and was trading in my old car and driving away in my new Lexus in about 1.5hr and that is how I LOVE doing business. ALM has gained a new loyal customer. THANKS SO MUCH SHANTA for your professionalism, honesty, and awesome customer service :-)

This vehicle is perfect for the growing family and the price! The 2019 has the third row seats and plenty of head and leg room for adults.

Excellent customer service at Rick Hendrick Chevrolet in Duluth. Jonathan Spencer is the best, he went above and beyond! He explained everything to me in detail and made sure I understood everything and listened to all my needs.

I bought a used 2013 Ford F-150 from Alex Dorrego at ALM Gwinnett and whole process was fantastic. Alex was extremely professional and did everything he could to get me the best price possible, and even took care of a few cosmetic issues free of charge (torn leather seat, faded paint, etc.). He even mailed me my license plate when I accidentally left it behind. I am totally in love with the car and now I couldn't say better things about Alex and ALM Gwinnett!

I went to purchase a Mercedes today and I dealt with Theo. Came into the dealership and no one scouted me or my husband out until a nice gentleman named Theo came and saw that we were being helped and took the initiative to care about out needs. He was pleasant, honest, and if he didn't know the answer he didn't "make things up" he would actually say I'm not sure about that, BUT I will go find out. I arrived at the dealership approximately 6:15pm and I was in the finance office completing my deal around 7:45pm... Drove away with an awesome clean low mile ride with a tank of gas!!! Thanks Theo for your impeccable service and your willingness to do what it takes to satisfy your customer!!!! Also the finance guy was great also!!!!

I would have never bought the Journey if I went by the big "consumer rating" blogs out there. My experience has been just the opposite than most of them. Good ride, comfortable roomy interior, decent fuel mileage for a 7 passenger SUV (V6 engine) reliable, easy to service. I've had 1 repair, the check engine light came on and it turned out the oil pressure sending unit was bad, reading 40psi all the time. On a recent extended trip through Oregon (about 2500 miles) I averaged 27mpg. Using synthetic oil seems to improve the fuel mileage.

I would like to say I was wrong about this company due to what I heard. Therefore, I wil say this don't misinterpret branded title. These are good quality vehicles. In some states it's not required to place branded title on cars that are manfacture buyback which they specialize in. From my understanding it may be that the customer demanding another car because of something minor which they do repair. So don't think you are getting a bad or salvage car. They actually are really good cars

Needs to be updated, dashboard is old, not enough USB ports, a little noisy, but Easy to handle, plenty space, kids friendly. Gas per mileage is a bit high.

I have been wanting a Jeep since I was a teenager and I am 39 years old but within the last 2 years I have been itching for one hard. My husband and I went to a few Jeep dealers and other dealers that sold used Jeep's and we just couldn't make a deal. We noticed that new or used Jeeps were practically the same price with miles. So we decided to go new since this vehicle holds its value and its an investment type vehicle. We did our research and said we were for sure going to buy one. We were in the process of buying a house so we put the Jeep on the back burner for a couple years, well we bought our house and we are now in Lawrenceville and we decided to visit this Lawrenceville Jeep Dealer and it was the best thing we did. We drove in n a Saturday October 21, 22017 and just started walking the lot where we saw the Jeeps we liked and we were approached by Paul and he introduced himself and was very knowledgeable on the Jeep. He said things to us we already knew but that is ok because we were on the same level of knowledge BUT he was a great sales man in the aspect of how to build the vehicle and how to make a price work for us and that is what made this deal. He didn't stick us with the first price we saw and did not push us on that price either after we stated that was expensive. He was able to work with us, really feel out what it is that we really wanted and was able to put numbers together on that. We told him we wanted to think about it, he emailed us a built jeep how we wanted it and we started working on that. We ended up going back to the Dealership on Saturday October 28, one week exact later and wanted to now work out numbers and see about a trade in and all the fun stuff, hahahaha! Paul was realistic, strong with his words on the financing and was going to do everything he could to make our deal work. Well then when it did not work for us, we had an option to look at other Jeeps that had almost what I wanted but no big wheels. Just standard wheels, well, we decided that the big wheels (37in) was a little bit of a rough ride for long distance but I did test drive it and the Sahara and I fell in love with the white Sahara and it was a 24g package and the price worked. Financing was also amazing with Magdalena working her numbers. We did not feel pressured, we knew we could walk away because they did give us the option to think about it. They made the deal work for us and met us in the middle. They were really real, not corporate, didn't try to sell, just tried to help. We were in the dealership from 11am till 5:30pm. It was an all day event but they were busy so understandable. We were on a 50/50 buying situation meaning we were either getting the truck or not if the numbers did not work. They made them work. We enjoyed every part of our experience and we are very happy with our 2017 New Jeep Sahara. We look forward to continue to do business with Jeep and buy more accessories for our new Jeep.

My wife drove a new Journey Crossroad off the lot two years ago. Last week my Mitsubishi went kaputs after owning it 16 years. I liked my wife's Journey so much I finally got a chance to get one of my own. The V6 has alot of zip, it can tow my boat, comfortable quiet ride. Really enjoying it without any problems with either of them.

I purchased a 2016 Dodge 1500 07/30/2016 with no haggles and was very happy with the truck, service and the new friend that I made named Scott. Momma wanted a bigger boat would have been a good title review as well but, it's my story. Anyhow, we now have a 24' foot boat and the 1500 pulled it down to Florida fine but, I just wanted a little more security on the boat ramps, rent tractors when I need them or maybe even have a camper and a boat in tow at the same time. Last week I stopped in to get my oil changed and I tracked Scott down, I told him that I wanted to upgrade too a 4x4 2500 and that it did not even need any bells and whistles. Well don't just settle for what they have on the lot when you start looking and I am really not a big fan of surfing on the internet websites. At Hayes they have a separate storage lot that had my new baby and after about two hours of marriage counseling we were back on the lake with the sharpest looking truck at the boat ramp. Thanks to Scott Webster "No Haggle, No Monkey Business" attitude. We also enjoyed Earnest Clark, it's never any fun signing the two dozen forms of paper work to give up your hard earned money. Earnest at least made it entertaining, he is a good looking young kid that deserves a little recognition as well. Don't forget, a pat on the back is only a foot away from a kick in the butt. Keep up the good work guys. Scott Fry

2nd Journey we have owned. Loved the first one, but this one came with a third row of seats! Just in time to pick up my family from the airport!

We made the decision to go to Hayes Dodge in Lawrenceville the night before we made our purchase for the simple fact they they had 1 vehicle (2013 Dodge Durango) that we were interested in. We contacted Hayes and were put in touch with Paul. We explained where we lived which was 2 hours away and asked Paul if he could hold the vehicle until we got there, which he understandably did considering our distance situation. Upon arrival to the dealership we were met with probably the most caring staff an owner could ask for, Paul was in a meeting but once we arrived he excused himself to help us and ensure that we were given a full and thorough walk-around with the Durango we came to see. My wife and I were short on time due to our oldest child being in school and had to make quick work of what is normally a long process, however, there is not much we could do but instead were reliant on the staff from Hayes dealership and let me tell you what, Paul didn't disappoint. Not only did Paul understand our need to get back to our area but was running around juggling multiple items at a time to ensure we were given the best deal possible. Needless to say Paul helped us walk out of Hayes dealership with not only a beautiful "new" vehicle but also a great buying experience, one that may likely prove to bring us back when we are ready to buy a brand new vehicle in a few years. Thank you to Paul and the rest of the Hayes staff for giving us VIP treatment in a timely and efficient manner. Sincerely, Daniel

On October 20 my husband and I went into Jim Ellis Hyundai in need of a new car. I can truly say we were more than blown away. Not only by the wonderful car we purchased but by the wonderful customer service we received. They went above and beyond anything we could ever ask for. They treated us like family, and not someone just trying to push a car on us. They are very professional with tons of experience and knowledge. If you are looking to buy a car, I would HIGHLY suggest going to them. They have customers for life with us. Joe and Hau-B were both awesome!!!

I was looking at Journeys for a few months and I recently upgrade from a 2014 Chevy Cruze to a 2015 Dodge Journey RT. I'm in love with it. It's probably the best decision I have ever made. Yes I'm aware I only got a year newer vehicle than the one I had but my options were slim with price ranges. I wanted a 2016 or 2017 dodge journey but the price was to high and I was upside down on my Cruze. (Only had my Cruze 2 years on loan) Journey drives so smooth. And i love the interior design. This SUV is underrated by the critics. I think they should reevaluate it. It's a nice budget friendly Mid sized SUV and I love it. The gas mileage hasnt even been that bad either. Cant wait to take it to Florida.

This is my honest review, i haven't been paid or coerced, Lol. The customer service here SERIOUSLY impressed me!! My experience with Marietta Auto Sales started with my test drive with Anthony (Hayes). He was super friendly and personable and answered all my questions about the 2013 Nissan Altima Coupe I wanted to purchase. He wasn't pushy or car salesy, just cool and patient. I did a test drive right before leaving for a week-long vacation and, unlike every SINGLE other car dealership I visited before my vacation, Anthony didnt call and text me 50 million times a day bugging me about when I'd come back in. He respected my time and didnt push. When I came back, I requested a pre-purchase inspection, brought it back, and there was a small hiccup but Anthony was out sick so i spoke with another salesperson who turned me ALL THE WAY OFF with his indifference and lack of good customer service. Like, I told him to give me my check back and was prepared to walk out. Luckily, I was able to speak with Sedric, the business manager, before i left and he addressed my concerns calmly and patiently. He could tell I was frustrated and really wanted to keep my business, which I appreciated SO MUCH. After that, the process of buying was incredibly smooth. Sedric promised to take care of the inspection issues personally, and have the car ready the very next day (today). He did exactly what he promised he would do, with the BEST attitude and customer service. I was ON FIRE when I sat down at his desk and he didnt even break a sweat, lol. (I HIGHLY recommend speaking with him if you run into any problems.) Picked up the car the next day, Anthony was back and got me in and out. I expected to be in the dealership forever, but he took care of my financing, kept the energy upbeat, answered every single one of my 7.8 million questions, and made sure I got exactly what i wanted. Communicative and funny and well-informed. Go straight to HIM when you go there, he's gonna take the best care of you. :) There was a small glitch in the process, but the way these guys turned a potentially bad experience around deserves 10 BIG STARS! Car buying is crazy stressful but I definitely made the right choice coming here, despite some of the bad experiences of others.

This car is great! Nice power and easy to control. Had to get used to the size since I only drove sedans. Just wish it had Bluetooth, but still love how it has a USB 3.0 for music with my iPhone.