This car has great qualities. We have 4 children and everyone is able to fit comfortably. The only thing that I do not like is where the cup holders are placed in the front. I feel that this could have been designed better. The cup holders should be up closer to the drivers hand so that it is not a stretch to reach. Other that this it is a wonderful car!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
by cardinal fan from herrin
December 4, 2018
The car meets all the room that we need me and my husband love it.Differently a good value for the price. Plenty of room for a family.
I walked in and told them what I wanted. They worked with me on a car in my price range, and found the perfect one!
Critics most hated SUV
by KB from Southern California
December 28, 2018
This is a great vehicle for the price. It rides and handles just fine. It comes with many standard features that would cost extra with other SUV’s.
You can buy a loaded Journey for around $29,000. You would have to spend thousands more to get a fully loaded SUV from any other manufacturer.
So what if it is an old design. ( The VW Beetle was around for 30 plus years and sold like hot cakes.)
It looks like an SUV should and is super smooth on the rough roads of California.
The automotive critics hate this SUV for reasons I can’t figure out. Read the critics reviews and then drive one. There is absolutely nothing wrong with this SUV. If you buy a Journey and are worried about reliability, purchase an extended warranty. You probably won’t need to use it though.
If you are in need of a new or used SUV and don’t want to spend tons of money, then the Journey is a great choice for an SUV.
They were kind, courteous, and easy to work with. Steve stayed late to make sure we were well taken care of. One area of improvement is to make sure owner’s manuals are in the vehicles.
Never owned a Dodge until I bought this Journey.
by Tomo- Fishin' Fool from Warsaw, VA
December 30, 2018
Have really been pleasantly surprised with the way the Crossroad performs, rides and handles. The 3.6L engine is very responsive and provides plenty power. The only downsides are poor gas mileage and the manual rear hatch.
Excellent selection of quality used vehicles. Priced very fairly, but low-balled big time when wanting to sell them my current vehicle to the tune of nearly 20% below KBB trade-in value.
Listen to the people who own a Journey!!!
by Lancem46 from Sanger TX
January 4, 2019
The Journey exceeds all our family needs!! Plenty of room up front and the 2nd row. 3rd row suited for kids. Very good ride and love the steering! It turns like a small suv but has the room and comfort of a larger suv. The engine is plenty peppy enough for me. Had it fully loaded with people over the Christmas holidays to go look at lights. Had no trouble accelerating to get on the the highway or keeping up with traffic. The so-called experts are so far off!!! Absolutely love it!!!
When you reply to a car search request for more photos it behoves you too include the vehicle and the dealership identifiers in your email, before demanding identirying info from buyers. This dealer accomplished that miniimum standard. Sadly, across the board dealers are so bad at this that carmax gets 4 stars.
Great car great buy
by Dodger from Augusta. Ga
January 3, 2019
We enjoy the vehicle and love the ride and number passengers it can ride. The vehicle features are awesome and the comfort in traveling also.
This auto is very stylish and sporty. Does have 3rd row seating. Includes many features that I love such as push button start, hands free talk, Bluetooth, rear climate control, front wheel drive. I am 100 percent happy with my purchase!
My sales associate, Nermin, was simply outstanding! He was friendly, personable, and knowledgeable about the vehicle. I came in towards the very end of the day and he encouraged me to take the vehicle home so my wife could also drive it. Even though I did not buy the vehicle, I would return to Billions because of my experience with Nermin
Have purchase some 15 + new vehicles. This is the
by TheHunter from Hickory NC,
December 8, 2018
Have purchased some 15 + new vehicles to date. This is the best value for the cost to date. It also works well for handling work supplies and transporting of 5 adults.
I stopped by here to look at one specific vehicle that I had called about earlier in the day. The salesman met me at the specified time and was very cordial without being pushy. I decided to purchase the vehicle after negotiations and was very pleased with the entire experience. I will definitely purchase my future Chevy product from them.
I owned a 2014...glad to purchase a 2017.
by Donnas from Atlanta
December 4, 2018
This car is almost as nice as my 2014. Hope it lasts longer & is just as dependable. I am happy with it at this time.
The only thing that I would change is we were there for quite awhile, part of it was not the dealership's fault though.
Hands down GREAT vehicle
by Erica from North Freedom, WI
January 10, 2019
This Journey has so many features we still have not figured them all out. Never thought we needed a vehicle that is this loaded but may never buy another vehicle besides the Dodge Journey. Handles great in the snow, very reliable and there is something in it for all 4 of our kids aged 3-18.
My experience at Adel Chrysler was the best I've had with car dealerThey were patient with me, not push. They worked with me to get a good price and extra. Ben and Myles made me feel so welcome and worked hard to get me what I wanted. Steve made sure I understood the paperwork and made the process enjoyable. I will trade with Adel Chrysler again and recommend them to my friends and family
Great car for my family
by Johnny from Stephenville TX
January 3, 2019
This car has been great it is very comfortable and easy to drive. My wife and kids love it. Would love to buy a brand new one in a couple of years.
I purchased a new Jeep Cherokee to replace my 8 year old Dodge Journey. The Deery service department had done a great job of caring for my Journey, so this was a consideration in purchasing a new vehicle. After researching vehicles the Jeep Cherokee fit the needs of my family. We were able to take my "must have" list and find the perfect vehicle. The sales people were very helpful to work with.
to many issues dont reccomend buying
by cj from waterville mn
November 25, 2018
not dependable over time; something always wrong with it.many issues the car should be recalled for wish i would of bought a 60s or 70s car new cars are junk.
Could use some modernization basically the 2018 same everything since 2012 models and most of the used market is that dark Grey cloth interior when the 2 tone interior is really hard to find at that same price point..
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