The service was very friendly from the phone call to walking in the door. Ben was knowledgeable and understood my financial situation. He went to another dealership to get the car I was looking at. He was very upfront concerning the trade in procedures and how certain cars have higher trade in values based on the seasons. Service was quick and I didn???t feel pushed into anything. Joe, the finance manager, was very positive and outgoing. Listened to my stories, laughed at my jokes, and concerned about my past car buying situations. He was very through in his explanations. Joe even called around when he heard I was interested in extended warranty and matched the competitors price. He was understanding of my financial situation and didn???t push a lot of extras on me when I said no. Overall, my experience has been outstanding. I had to return to the dealership for a couple follow-up things and everyone one was friendly and considerate. Some of the best customer service in the car industry I have ever had. My friend even got a $100 referral reward for sending me to see Ben! Thanks for making her day so much brighter.

I'm in love

by Brenda from Whiteland, IN

April 9, 2019

I was looking at Journeys for a few months and I recently upgrade from a 2014 Chevy Cruze to a 2015 Dodge Journey RT. I'm in love with it. It's probably the best decision I have ever made. Yes I'm aware I only got a year newer vehicle than the one I had but my options were slim with price ranges. I wanted a 2016 or 2017 dodge journey but the price was to high and I was upside down on my Cruze. (Only had my Cruze 2 years on loan) Journey drives so smooth. And i love the interior design. This SUV is underrated by the critics. I think they should reevaluate it. It's a nice budget friendly Mid sized SUV and I love it. The gas mileage hasnt even been that bad either. Cant wait to take it to Florida.

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Used

$12,744 88,560 mi.

2015 Dodge Journey Crossroad

Good Deal

HOT CAR

Ext. Color: Black
Int. Color: Black
Transmission: Automatic
Drivetrain: FWD

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A 5 star experience!

by Jim Ram 19 from DealerRater.com

December 3, 2018

4.3 (449 reviews)

I couldn???t be any more happy with the all around experience I had in purchasing my 2019 Ram 1500. I would like to thank Dawn Young???s for her caring customer service she was fabulous! I will recommend her to all my friends and family.

Forget the big rating commentators

by Burdawg from Lake Havasu City, AZ

March 23, 2019

I would have never bought the Journey if I went by the big "consumer rating" blogs out there. My experience has been just the opposite than most of them. Good ride, comfortable roomy interior, decent fuel mileage for a 7 passenger SUV (V6 engine) reliable, easy to service. I've had 1 repair, the check engine light came on and it turned out the oil pressure sending unit was bad, reading 40psi all the time. On a recent extended trip through Oregon (about 2500 miles) I averaged 27mpg. Using synthetic oil seems to improve the fuel mileage.

Used

$11,995 65,121 mi.

2015 Dodge Journey SE

Good Deal

Ext. Color: Gray
Int. Color: Other
Transmission: Automatic
Drivetrain: AWD

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Phinney's Automotive Center

Fair and Easy!

by Dave and Judi from St Johnsville NY

November 5, 2018

4.9 (99 reviews)

We recently advertised our 2013 Silverado for sale. Matt Phinney contacted us about purchasing. He made a very fair offer and we accepted. We have dealt with many new and used car dealers and this was a refreshing change! Fair, easy, and reliable. We live a good distance away and because of our good experience, when we next purchase, we'll give Matt and his dealership the business. Thank you!!

Very nice ride !

by KJHaydo from Trumbull, CT

January 27, 2019

This car has a very smooth ride! I’ve gone over 55000 miles and have had zero issues. It’s been very reliable and comfortable and nice!

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* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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Used Dodge Journey for Sale in Watertown, NY

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